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Incident IQ

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4.6 von 5 Sternen
216 Bewertungen
  • 3 Profile
  • 6 Kategorien
Durchschnittliche Sternebewertung
4.6
Betreut Kunden seit
2016

Profile Name

Star Rating

167
49
3
0
0

Incident IQ Reviews

Review Filters
Profile Name
Star Rating
167
49
3
0
0
Maria R.
MR
Maria R.
01/05/2024
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Anreizbasierte Bewertung

IIQ review from Tech Systems Admin @ MLSD

|Incident IQ
Incident IQ has been a very good tool to help manage work loads amongst the IT and Maintenance department. We like the quick visual on how many tickets each department has and the SLAs to track things being done on time. The amount of detial also is a plus that is available to add to each of these as well. We also like the log history of how assets and even user profiles have attached to them with tickets and data changes.
Adolfo C.
AC
Adolfo C.
01/05/2024
Bestätigter Bewerter
Verifizierter aktueller Benutzer
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Organized and Many Options

|Incident IQ
The ability to make shortcuts, everything is neatly organized.
Geoffrey P.
GP
Geoffrey P.
01/05/2024
Bestätigter Bewerter
Verifizierter aktueller Benutzer
Bewertungsquelle: G2-Einladung im Namen des Verkäufers
Anreizbasierte Bewertung

Incident IQ Is The Best K-12 Ticketing System.

|Incident IQ
Incident IQ really knows and understands what school disticts need in a ticketing system. Their asset management piece is incredibly robust and feature rich, it can easily handle all the inventory needs of any sized school district. Their intergrations with products such as Google Admin and Infinite Campus make it very easy to share and condense information into one platform. Anytime I have had a question or concern the Customer Support team has been incredibly helpful and quick to respond. The platform for both end users and agents is exetremly easy to use and understand, our end users love how qucik and easy it is to open a support ticket.

About

Contact

HQ Location:
Atlanta, Georgia

Social

@IncidentIQ

What is Incident IQ?

From help desk ticketing and IT asset management to maintenance work orders and beyond, the Incident IQ platform is transforming the way school districts provide and manage services.

Details

Gründungsjahr
2016