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incident.io

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174 Bewertungen
  • 1 Profile
  • 1 Kategorien
Durchschnittliche Sternebewertung
4.8
Betreut Kunden seit
2021

Profile Name

Star Rating

163
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incident.io Reviews

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Profile Name
Star Rating
163
11
0
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0
Julien F.
JF
Julien F.
Engineering Leader @ Alan
12/20/2024
Bestätigter Bewerter
Verifizierter aktueller Benutzer
Bewertungsquelle: Organisch
Amanda R.
AR
Amanda R.
12/20/2024
Bestätigter Bewerter
Verifizierter aktueller Benutzer
Bewertungsquelle: Organisch

Great Product, Fantastic Service

Incident.io is a great product that allowed us to easily port our existing manual processes into the tool with very little training or configuration, and has allowed us to iteratively improve the ways we use the tool as our process matures. It's so flexible that we are now starting to use it for other use-cases besides just incidents. The team at incident.io is incredibly responsive. Every time I have a question, I can just throw it in our shared slack channel and someone from their team responds very quickly. I've seen bugs fixed in a couple of hours, and feature requests implemented in days, and if the issue is user error, they're always very nice about it! I'm excited to start using their OnCall product in 2025.
TA
Terry A.
12/09/2024
Bestätigter Bewerter
Bewertungsquelle: Organisch
Übersetzt mit KI

Fantastisches und vielseitiges Produkt, das die Verwaltung von Vorfällen zum Kinderspiel macht!

Die Geschwindigkeit der Entwicklung und Integration ist unübertroffen. Die Fähigkeit, einen Vorfall durch Erhebung - Triage - Lösung - Nachbesprechung, alles aus Slack heraus, zu verwalten, ist wunderbar. Jeder in unserem Unternehmen kann reibungslos mit Vorfällen interagieren und dazu beitragen, was eine bessere Rückkopplungsschleife bei Problemen und Lösungen ermöglicht.

About

Contact

HQ Location:
New York, US

Social

@incident_io

What is incident.io?

incident.io is the all-in-one platform that simplifies incident management for engineering teams. It integrates on-call scheduling, incident response, and status pages, bringing everything you need to manage incidents into one place. Incidents become a collaborative effort, with engineers and business teams working together to reduce downtime, enhance customer satisfaction, and ensure compliance and risk management. Powered by AI and automation, and with quick setup and an intuitive design, incident.io helps your team respond more effectively from day one, guiding them through a consistent, customizable incident management process.incident.io enables 10,000+ responders at over 600 companies—including Netflix, Etsy, monday.com, Intercom, and Skyscanner—to streamline, resolve, and learn from every incident.

Details

Gründungsjahr
2021