Die Einfachheit, eine Bildschirmaufnahme von einem Kunden ohne jegliche Umstände anfordern zu können.

Birdie is easily my favorite tool that I use on a daily basis. Birdie is a big part of my day-to-day workflow and makes life so much easier when communicating with customers. I work in tech, so I am constantly using Birdie's screen recording tool to better explain a product feature or clear up confusion with a customer when an email explanation may not be clear enough. Birdie also integrates with our chat system, making it a breeze to request screen recordings from customers so I can get a better perspective on things from their end when they may chat in with an issue. No matter the customer, everyone seems to have a breezy time using Birdie's screen recording tools - very user-friendly! Their support team is fantastic, comprehensive, and all-around delightful. Max and JB are prompt in their responses and resolutions to inquiries, I'm very thankful for their expertise and assistance when needed (which is extremely rare)!

Wie einfach es für unsere Endbenutzer zu verwenden ist. Hilft ihnen, ihre Fragen und Probleme besser und viel schneller zu erklären. Die meisten Details sind nur durch Texten unmöglich zu erkennen, und Birdie hilft dem Team, das Gesamtbild zu sehen. Das gesamte CS-Team verwendet es täglich dutzende Male, um Videos zu senden und zu empfangen.