- Userfriendly GUI - Fair pricing - Ability to quickly connect to a remote desktop without requiring user ID and Password.

I have decided to create a G2 account to review Action1 because i fall in their generous "free up till 100 endpoints" and after using their solution i'm thoroughly impressed and want to spread the word :-) So yes, Action1 is completely free to use without any feature limitations up until 100 endpoints (you only miss out on support which is obvious). And even if you happen to go over 100, the first 100 endpoints keep being free and you only pay for what you use above the initial 100. I was using PDQ Deploy + Inventory for quite some years but my license was up for renewal and i decided to investigate if i could find a better solution. PDQ is great, however it will only work in a local network which is a limitation, escpecially with road warriors. Also i always thought i missed updates and patches while using PDQ. PDQ now also has a cloud based solution, but it's still very new and i didn't look at it. Before i found out about Action1 i also trialed Atera and Syncro which both were pretty nice and do offer more RMM features. But for both i found their software deployment and patching to be "meh", which for me was the main thing i would use (for internal IT of ~ 50 systems). Then i found out about Action1 and saw they were even free to use for my 50 endpoint network. I would not say Action1 is a RMM like Atera and Syncro are, for example you can't view system load, eventlogs, etc. Their main focus is on patching, updating, and deploying of scripts and software. However, they do it in a way which left me deeply impressed! First, their platform is snappy and has a clean and modern look with included dark mode. Deploying clients is easy and they even have a deployment service which you can install on an internal system which will auto-deploy the client to specific Active Directory OU's. Within a day i had migrated my PDQ custom software installs and scripts and added all clients. Once clients have been deployed the magic can start; you will get a great overview of the needed updates and patches for all systems. It also ties in with CVE's and will clearly show which software has known vulnerabilities and offer to patch those. It was able to roll out windows updates and patches so that now almost every system is fully compliant. With PDQ i never had this kind of insights in my network. I also went ahead to create automations to automatically distribute patches and updates. Critical and Important patches and updates are sent within 24 hours, and all other patches and updates will be distributed with a delay. This will make using Action1 mostly automatically for me which is great! When you initiate an action from the control panel the client will pick it up quickly and you can see the result. If the client is offline, it will start the task as soon as it comes back online so a task is not missed. They also have a roadmap of upcoming features, which includes a Mac client Q1 next year and even a Linux client later in 2024. Also, more RMM features are coming like monitoring and graphing of cpu, disk and memory, integration with AV, warranty tracking, etc... all coming in 2024. Lastly, Action1 is GDPR compliant which is important for us in Europe, and upon creating your account you can also choose between a US and Europe data center so your data is also stored in Europe.

Das beste Werkzeug, das ich je für Patch-Management und Remote-Installation verwendet habe. Schneller und leichter Agent, mit einfacher Installation. Wunderbare Web-Management-Oberfläche, schnelle Kommunikation mit der Maschine und jetzt mit einer Liste bekannter Schwachstellen.