WorkProud Vor- und Nachteile

Various options for various needs. We needed a platform that offered only digital gift cards. Didn't want the social recognition platform. Love how easy it is to upload participant data and points. Appreciate the wide catalog offered. Implementation was really easy and simple. Bewertung gesammelt von und auf G2.com gehostet.

I've worked with some great staff members. However, I did encounter a staff member that was difficult to work with. Dislike that I have to be the first point of contact for support tickets (esp. forgotten login and password inquiries) now. It used to be that tickets only got for cases that were beyond WorkProud's scope of business. Bewertung gesammelt von und auf G2.com gehostet.

Mobile app is excellent since we have a lot of field employees. Love the interactive social aspect of other employees "liking", commenting, and sharing each other's recognitions. Everyone is a fan of posting e-cards, GIF's or pictures with their recognitions. Our implementation manager and our ongoing customer success manager have been amazing. True partners throughout the whole process helping us make the program as successful as it has been. The customized award page they were able to create along with a more automated process around it has been huge. Bewertung gesammelt von und auf G2.com gehostet.

Still waiting to see if they can fix an issue where pending points do not count towards an employee's awardable points given. This causes an issue if an employee has submitted more than their allotted awardable points for the quarter they can still continue to provide recognition points until those pending points have been approved by a manager. Then the other pending points they still put out there cannot be approved since they have no points left to give. Hoping a solution is made sooner than later. Also, the system does not give points to new employees until the next quarter. Our old system used to give them their allotted points when they registered for the first time. Bewertung gesammelt von und auf G2.com gehostet.

There has been excellent communication and customer service between the customer success manager and our HR representatives. Bewertung gesammelt von und auf G2.com gehostet.

There could be more advanced reporting options. Bewertung gesammelt von und auf G2.com gehostet.

Sie vereinfachen den Prozess, Mitarbeitern spezielle und maßgeschneiderte Geschenke für Jubiläen, Empfehlungsprogramme, Positionsanerkennung usw. zu senden. Bewertung gesammelt von und auf G2.com gehostet.

Ich bin mir nicht sicher, ob es etwas gibt, das mir nicht gefällt. Ich finde, alles ist großartig. Bewertung gesammelt von und auf G2.com gehostet.

Ich mag die Merkmale der Feier des Meilensteins. Vor Workproud haben wir es immer manuell in Slack gemacht und unsere Mitarbeiter beglückwünscht. Bewertung gesammelt von und auf G2.com gehostet.

Es gibt keine Nachteile für mich. Ich denke, alles läuft reibungslos. Bewertung gesammelt von und auf G2.com gehostet.