Therap Services Bewertungen & Produktdetails

This system is user-friendly, has amazing support and is robust enough to accommodate all the reporting/documentation requirements. Bewertung gesammelt von und auf G2.com gehostet.

No dislikes are noted at this time, Therap has met all of our expectations. Bewertung gesammelt von und auf G2.com gehostet.

This product offers unique customization options for agencies looking to transition into electronic documentation without being too "tech" heavy. Compared to other products I've experienced, Therap continues to work towards staying current with the latest innovations in the human services industry Bewertung gesammelt von und auf G2.com gehostet.

There are few downsides to Therap Services that I can attest to at the moment. Any issues I have come across in functionality have always been handled reasonably using Therap Services' Help tools. Bewertung gesammelt von und auf G2.com gehostet.

Therap ist benutzerfreundlich. Sie boten viele Möglichkeiten von Werkzeugen, Anleitungen und Unterstützung. Informationen fließen über viele Module hinweg. Bewertung gesammelt von und auf G2.com gehostet.

Der Nachteil ist, dass manchmal nicht alle Module den Bedürfnissen einer Agentur entsprechen, aber Therap ist bereit, Änderungen vorzunehmen, wenn möglich. Bewertung gesammelt von und auf G2.com gehostet.

I like that it will be linked with the provider agencies and with the State of Oklahoma as one system. Bewertung gesammelt von und auf G2.com gehostet.

Not sure yet, I am currently using it to review one agency's documentation but have not been linked with it as the sole documentation program yet. Bewertung gesammelt von und auf G2.com gehostet.

The reports that you can pull for different information. Bewertung gesammelt von und auf G2.com gehostet.

Can be difficult to learn the modules. Need more training modules. Bewertung gesammelt von und auf G2.com gehostet.

- Robust Help & Support Page as well as Live Help available for users.

- Feedback/Suggestions are encouraged and often incorporated in future updates

- Phenomenal job keeping up with state regulations and helping providers prepare for implementation (the most recent and largest being Electronic Visit Verification)

- Downtime/Lack of access is incredibly rare. We've noticed a handful (less than 5 I think) of outages over the years, and all have been resolved within 5-20 minutes

- Often offer presentations (or pre-recordings) on the best ways to gather your data from the system and adjust it to find trends you might be interested in Bewertung gesammelt von und auf G2.com gehostet.

Having transitioned from paper to Therap, the main barrier in my eyes has been the lack of ability for the user to readily see other employees' documentation on the same screen where they are documenting to consider how that fits into what the user needs to document.

For example: on paper, you can see the daily notes that all other users have written recently right there when you're writing your note - in therap, you can view those other notes, but they're not directly in front of you when you're writing yours. This often leads to: "did my co-worker write the note for this person today yet or do I need to?" and "I'm not sure if someone who worked this morning added a note about the call we received from their work... so I'm going to write it too" Both of these situations inevitably lead to the same thing being written over and over again (wasting time both writing the notes, and for users reading the same information multiple times in different notes later), or some critical pieces of information not being written at all. Bewertung gesammelt von und auf G2.com gehostet.

I like that Therap is accessible to all types of staffing levels, from direct care to behaviorists to directors etc.. I also like the option for lock/unlock and deactivating staff. There is also an extensive report library that can be very useful for various documentation requirements/QAs. Bewertung gesammelt von und auf G2.com gehostet.

I dislike that it cannot be more modified agency/state-specific even after submitting requests to my issues. I also do not like that when enabling the "general t-log" option that the general t-log will show up on all pages that the individual has ever been enrolled in. I also do not like the format of the ISP reports, there is a lot of wasted space and can be condensed to it is not as many pages. Bewertung gesammelt von und auf G2.com gehostet.

I like the ability to link various documents for information. It allows for effective use of time and great flow of information between all fields. It is very easy to navigate through. Bewertung gesammelt von und auf G2.com gehostet.

ISP Programs that are not implemented are still listed. It would be easier on the eyes if it could be archived and not on the Individual Home Page. The inability to clear TLogs from "To Do List" unless you acknowledge each first. Bewertung gesammelt von und auf G2.com gehostet.

Therap ist sehr benutzerfreundlich. Es ist so schön, ein System zu haben, das für alle unsere Mitarbeiter einfach zu bedienen ist. Wir verwenden täglich die ISP-Daten. Wir nutzen auch das SComm in unserer Einrichtung. Bewertung gesammelt von und auf G2.com gehostet.

Ich wünschte, es gäbe eine Möglichkeit, unsere Schulungen in Therap hochzuladen, damit unser Personal die Schulungen dort absolvieren kann. Bewertung gesammelt von und auf G2.com gehostet.

Powerful and multi-faceted. Mostly user firendly Bewertung gesammelt von und auf G2.com gehostet.

The mobile app is missing some key features. When employees log in to the app it wold be very helpful to have notification sof unread s-comms or t-logs to bring their attention to importnat messaging. Bewertung gesammelt von und auf G2.com gehostet.