StarChapter Bewertungen & Produktdetails

We have been using StarChapter for about a month. So far not finding it at all easy to use. Bewertung gesammelt von und auf G2.com gehostet.

The onboarding process is deficient. They expect you to watch videos to answer any questions you have. Personal training is not part of the intro package. Very unhapy with thewior support. Bewertung gesammelt von und auf G2.com gehostet.

I like how it is organized. It is very easy to maneuver around from section to section. Bewertung gesammelt von und auf G2.com gehostet.

I wish it were easier to trace payments back to the respective member, since payments are made by admin assistants often times. There are a lot of steps in order to set up a new member as well. It is very difficult to manage corporate level memberships because it forces you to enter in a dues rate per person, not for one membership. So for a $100 membership with 3 people listed underneath, starchapter forces you to say that the dues cost $33.33 per person and multiplies it by the number of people under the membership, which results in weird rounding. Also, it doesn't offer email analytics apart from opens. Bewertung gesammelt von und auf G2.com gehostet.

I loved Star Chapter's knowledge base. It offers a wealth of resources and was always helpful for me when I couldn't figure out how to do something. Bewertung gesammelt von und auf G2.com gehostet.

Sometimes I had a hard time with formatting a mass email or announcement. The center button gave me issues sometimes. Bewertung gesammelt von und auf G2.com gehostet.

StarChapter, specifically Dana Ingle and team, did a fantastic job at rolling out the new M2 design template. At first it wasn't approved, due to potentially not meeting APICS/ASCM branding guidelines, but after a follow up with APICS Partner Services Manager (Leann Goettel) deemed it approved, then we got to work right away.

Things I like the best are:

- Modern look

- Hamburger button

- In Admin section, "Dashboard Snapshot" section is nice for quick summary of chapter health Bewertung gesammelt von und auf G2.com gehostet.

Things that are least helpful are:

- StarChapter not supporting Internet Explorer

- Not being able to embed job board on website (i.e. not being able to have LinkedIn default search for Supply Chain Jobs in Cincinnati)

- Email Manager is not intuitive and seems very difficult to send out mass emails; should be as simple as sending out mass emails to distribution groups (i.e. Outlook, Gmail, etc)

- Survey Manager is not intuitive - it's much easier to use Survey Monkey and send out a link unfortunately Bewertung gesammelt von und auf G2.com gehostet.

The website does so much. It is so nice the website automatically puts a guest on the non-member database. This was very useful in generating new members. Last year, the chapter created a membership record with a 20% increase. I don't underestimate the meetings and benefits the chapter offers, however, having a professional website certainly helped. Bewertung gesammelt von und auf G2.com gehostet.

The learning curve. Some updates need to be double and triple checked to make sure all the steps are complete. Also would love to be able to create badges that include both members and non-members alphabetically. I end up either downloading, sorting, then creating through Excel or creating all badges and then manually alphabetizing i.e. time consuming. Bewertung gesammelt von und auf G2.com gehostet.

Star Chapter funktioniert gut für die Einladungen zu unseren Mitgliederversammlungen und unsere Newsletter. Es leistet hervorragende Arbeit beim pünktlichen Versenden an unsere Mitglieder. Bewertung gesammelt von und auf G2.com gehostet.

Ich benutze Starchapter für mehrere Organisationen und finde es im Backend etwas umständlich. Zum Beispiel muss ich, um die Galerie auf der Website zu aktualisieren, an zwei verschiedene Orte gehen und mehrere Schritte unternehmen, um sie hochzuladen. Bewertung gesammelt von und auf G2.com gehostet.

Ich mag, dass alle Kapitelbeamten auf Mitgliederlisten, E-Mails, Einkommen und Quittungen zugreifen können, falls jemand krank ist oder im Urlaub. Bewertung gesammelt von und auf G2.com gehostet.

Ich finde viele der Funktionen umständlich - besonders Newsletter. Es sollte ein spezielles Training geben, wie man sie professionell aussehen lässt, für diejenigen von uns, die Freiwillige sind und diese Fähigkeit nicht als Berufskompetenz haben. Bewertung gesammelt von und auf G2.com gehostet.

I think the ease of use and that I can quickly teach a new volunteer how to make updates. This is an all in one product for non-profits from managing membership to coordinating events. It has multi functional platform that allows the user to everything in one place - newsletters, blogs, sponsor management, etc. Bewertung gesammelt von und auf G2.com gehostet.

Setting up registration can be a bit challenging, it would be great if it had the ability to build sessions into a registration. As for the membership management piece, it makes things a bit tricky when folks let there memberships lapse and they are moved into the "former member" category none of their membership history is saved, such as their join date. The newsletters are a bit clunky for an online format, when sending through an email they are extremely long and most folks are not taking the time to scroll through them. The restriction of admins make things difficult for volunteer based organizations as you need to upgrade your plan to accommodate this even though your membership may not be at the level that is needed. Bewertung gesammelt von und auf G2.com gehostet.

Ich liebe die Benutzeroberfläche und wie einfach es für mich ist, Inhalte auf der Website zu aktualisieren. Die Administrator-Dashboard-Funktion ist sehr informativ und sehr nützlich. Bewertung gesammelt von und auf G2.com gehostet.

Nichts. StarChapter ist im Vergleich zur letzten Plattform, mit der ich gearbeitet habe, eine frische Brise. Bewertung gesammelt von und auf G2.com gehostet.

Access to information in one location. Being able to manage member data and communication. Bewertung gesammelt von und auf G2.com gehostet.

Not intuitive. Difficult to navigate and know where to find data. StarChapter recently had a Russian-hacked data breach and we were informed by US Secret Service that our membership information was available on the dark web before we heard anything from StarChapter. To date: I have still not received any messages from StarChapter about the breach and what precautions are being put in place for this to not happen again. Bewertung gesammelt von und auf G2.com gehostet.