19 ITRAK 365 Bewertungen
Gesamtbewertungsstimmung für ITRAK 365
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The support of the Itrak team and the adaptability of the platform is what we liked the best.
As employees had suggestions to improve we could go into dynamics and make adjustments as need. Bewertung gesammelt von und auf G2.com gehostet.
Just like any new IT platform, it can take a while for people to get used to the functions.
It was accepted pretty easily once employees started to use the platform. Bewertung gesammelt von und auf G2.com gehostet.
Die Flexibilität des Werkzeugs und seine Integration mit der MS-Plattform, insbesondere Power BI und Teams, ist erstaunlich. Bewertung gesammelt von und auf G2.com gehostet.
Das ITRAK-System ist sehr konfigurierbar, daher wäre es schön, wenn es Richtlinien zu bewährten Praktiken gäbe, um einige der Entscheidungen während der Konfiguration zu unterstützen. Bewertung gesammelt von und auf G2.com gehostet.
Once you get to know the program it's OK. Organized and methodical. Bewertung gesammelt von und auf G2.com gehostet.
I have trouble with it not syncing to the platform from smart phone to tablet. Very frustrating. I don't want to complete the entire form on my phone. But when the program doesn't work remotely (only happened twice but REALLY SUCKED), it made a 2 hour task take almost 5 hours.... Bewertung gesammelt von und auf G2.com gehostet.
The support from the iTrak team has been outstanding. They are very knowledgeable and attentive. The best thing about ITrak is the configuration flexibility and that it is on the MS Platform and integrates well with our current MS platform. Bewertung gesammelt von und auf G2.com gehostet.
I do not have any dislikes about the system currently, as we are still in the "implementation" phase of our journey and learning as we go. The platform can do alot, although that is not a dislike, it makes learning the best way to set up the platform challenging. Bewertung gesammelt von und auf G2.com gehostet.
The best part of ITRAK is that it is built on top of Microsoft Dynamics 365 which provides endless versatility and many different integration opportunities with the Microsoft Suite, including but not limited to Azure AD, Power BI, Power Automate & MS Teams. Bewertung gesammelt von und auf G2.com gehostet.
The only downside of ITRAK is that it requires Microsoft licensing, which Microsoft is prone to changing on a whim. However, to date, the value has far outweighed the cost, and the licenses are shared across other Microsoft applications, which in some cases, can actually save costs. Bewertung gesammelt von und auf G2.com gehostet.
The mobile application is user-friendly and focused on being intuitive for the person using it. Bewertung gesammelt von und auf G2.com gehostet.
lack of out of the box / canned automation, notification and reporting. Bewertung gesammelt von und auf G2.com gehostet.
Flexibility to build and customize solutions to meet business needs. A knowledgeable and experienced vendor capable of providing professional services and support. Bewertung gesammelt von und auf G2.com gehostet.
Microsoft Dynamics Platform provides features but can bring additional overhead when configuring or managing users and licensing. Bewertung gesammelt von und auf G2.com gehostet.
