Communication. They are always willing from the most senior levels of management to the boots on the gorund, to become involved and help us. Bewertung gesammelt von und auf G2.com gehostet.
Canned answers from InTouch that don't really address the question at hand. Bewertung gesammelt von und auf G2.com gehostet.
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An account manager who is always gracious and responsive
Cost of criminal background checks is reasonable and competitive
Guidance at my fingertips from customer support whenever I need it
Easy to navigate the software
Integrates well with our Youth Exchange Admin Hub (YEAH) Bewertung gesammelt von und auf G2.com gehostet.
I really haven't found any downsides to their services Bewertung gesammelt von und auf G2.com gehostet.
Screening results are remarkably fast, the website is easy to navigate as both an employer and an applicant, and customer service is outstanding! Results are also accurate and secure. Bewertung gesammelt von und auf G2.com gehostet.
There are no downsides to using InCheck services. I do wish that I had access to edit/add/delete my own accounts or billing codes rather than reaching out to customer service for this, this isn't really a downside because customer service is always helpful and prompt. Bewertung gesammelt von und auf G2.com gehostet.
InCheck makes my work life easy. If I was to rank the things I dislike about my job, our relationship with InCheck would literally be last on the list. When I first started in my role of operations/onboarding, we used another service. I couldn't be happier now and we've never looked back, after 18 years and running. InCheck does everything the best. Customer service - always able to answer my questions promptly or work through new sets of requirements. Automation - the QuickApp is great, packages are customizable, and it enables the candidate to efficiently get the questionnaire quickly and input his/her information, and InCheck's experts run with the rest of the contact and digging from there so I don't have to sweat anything. Results - in this area, some delays are beyond our control, but InCheck always does a great job of moving things forward, posting results, and giving delay or expeption updates when they happen. Pricing - InCheck's rates are always fair and at or below competitors, without extra nickel-and-diming, and their invoicing is a breeze. Security and compliance - always taken care of with their protection levels, and I know that the right disclosure documents are getting to the candidates promptly. Bewertung gesammelt von und auf G2.com gehostet.
I dislike that we have a couple of clients that insist on using other background check vendors (because they have a pre-established deal with them) and won't let us use InCheck, they should get on board! If I could think of one thing, I maybe wish I had more accessibility to real-time updates on where the drug screen status falls currently. Bewertung gesammelt von und auf G2.com gehostet.
InCheck has the best customer service team! They are always very responsive and helpful any time I reach out to them with an issue or a question. I always recommend this company to anyone who is looking for a background company. We use InCheck for background checks and drug screen. The process to implement both services was very easy. Bewertung gesammelt von und auf G2.com gehostet.
It would be nice to have an estimate on when the background check would be completed. Bewertung gesammelt von und auf G2.com gehostet.
It is very easy to use their website. They make the process quick and efficient, plus they make it convenient for the employee. The turnaround time is very quick and they notify you by email upon completion. I highly recommend InCheck. It's very easy to implement. I use it frequently, every employee hire. The customer support is great as well, with chat available. Bewertung gesammelt von und auf G2.com gehostet.
No complaints about InCheck. It is a great Company! Bewertung gesammelt von und auf G2.com gehostet.
I love the custumer suport team and how fast they are. The system is easy to use and we use it everyday. Bewertung gesammelt von und auf G2.com gehostet.
I dont think there is anything to dislike Bewertung gesammelt von und auf G2.com gehostet.
I love that the entire background check is in one location. Whenever there is a question or issue, you are always ablem to get a hold of someone quickly to get your answer!! Bewertung gesammelt von und auf G2.com gehostet.
I can't really think of anything at the moment. Bewertung gesammelt von und auf G2.com gehostet.
It is a straightforward application for vetting applicants and performing background checks. The support team is responsive and the process can easily be customized to our needs to vet volunteers working with children. Bewertung gesammelt von und auf G2.com gehostet.
The only issues I have encountered have been my own fault and quickly remedied by the helpful support staff. Bewertung gesammelt von und auf G2.com gehostet.
InCheck is fast, easy to use and their customer service is great. I love the fact I can enter the basics and the candidates fill out the rest. They also are great and updating when candidates move through the process. Bewertung gesammelt von und auf G2.com gehostet.
My only negative is I have to keep resetting my password if I don't use it often enough. Bewertung gesammelt von und auf G2.com gehostet.
