ArcticWolf gives us the peace of mind that our systems are protected and we will be able to keep business operational because of the security they provide. Because ArcticWolf can collect log information from all our security systems, they become the single source for knowing risks within our enviornment. Bewertung gesammelt von und auf G2.com gehostet.
I would like ArcticWolf to find a better way to notify us on security threats. These notifications currently are handled within the ticketing system, so we get email alerts on ticket updates the same as an urgent issues. Bewertung gesammelt von und auf G2.com gehostet.
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What I enjoy most about Arctic Wolf is their collaboration with our organization. We are a small security team in an organization that manages private data, Arctic Wolf is an extension to our team. Our dedicated security team at Arctic Wolf continually provides us feedback, recommendations and overall support as we continue to refine our security processes. Bewertung gesammelt von und auf G2.com gehostet.
The only thing that comes to mind is when I'm in the portal it can be confusing as to where some items are located. This however, can be attributed to my unfamiliarity with the various pages in the interface. Bewertung gesammelt von und auf G2.com gehostet.
Very easy to work with. setup was less than half the time previous MDR vendors took. Arctic Wolf provides us 24 x 7 SOC service and will customize the reports to what you need. Very good about working with us to reduce the alert chatter so after a few month had it dialed in and we are only getting truly actionable alerts now. The breadth of service has been very good and is a must as our team is a handful of staff with more duties beyond security. AWN makes it work for us. Bewertung gesammelt von und auf G2.com gehostet.
The ticketing system is a bit clunky to navigate but many are. This is something that we can live with. It also was a bit pricey but we have successfully worked with AWN to get a good balance of services for what we feel is a good price now. Have changed out our concierge security team a couple of times but that seems to be common with most service companies these days. Each rep we have had has been very knowledgeable and easy to work with. Bewertung gesammelt von und auf G2.com gehostet.
Arctic Wolf helps cut down the noise of a very log heavy environment full of nuisance alerts that can make it hard to discern where the real issues are. By leveringing Arctic Wolf we're able to focus on specific threats in our infrastructure and address vulnerabilities that put us at risk. Bewertung gesammelt von und auf G2.com gehostet.
There's a lot to do in setup and it can take months to effectively improve your security posture to something meaningful that you understand. It's not an overnight shift and it takes time. Not a fault of Arctic Wolf - it's a process that covers several layers of security across all areas of the infrastructure. Bewertung gesammelt von und auf G2.com gehostet.
We've been using Arctic Wolf (both MDR and Managed Risk) for the past 5 years and we've derived great value from it. What I like best about Arctic Wolf’s MDR service is its proactive threat detection and 24/7 monitoring, which ensure that potential threats are identified and addressed promptly. The expert support from their SOC /CST team is invaluable, providing guidance and assistance during security incidents. Bewertung gesammelt von und auf G2.com gehostet.
Thee reporting capabilities could be enhanced to provide even greater value to users, report customization is very limited and we have to reach out to the SOC analysts for customized reports. Bewertung gesammelt von und auf G2.com gehostet.
Dass wir, ein kleines Unternehmen, Zugang zu den Werkzeugen haben, die Arctic Wolf zu einem erschwinglichen Preis bietet. Wir hatten jahrelang mit der Überwachung der Cybersicherheit zu kämpfen, da sie immer viel zu teuer war. Arctic Wolf hat dieses Problem für uns gelöst! Die Produkte entwickeln sich auch ständig weiter, es ist keine statische Produktsuite! Bewertung gesammelt von und auf G2.com gehostet.
Dass ich mich nicht früher bei ihnen angemeldet habe! Ich möchte eine detailliertere Überwachung der KI-Ereignisse sehen, die in meinem Unternehmen stattfinden. Bewertung gesammelt von und auf G2.com gehostet.
Arctic Wolf has an easy to use dashboard with relevant, actionable information. They allow IT teams to address risks at a high, or very granular level enabling a team approach withing an organization, all while providing a committed concierge team who seem to always be available and ready to help! Implementation was a breeze and consistent review from the AWN team helps it stay current and working well. Bewertung gesammelt von und auf G2.com gehostet.
Not many things come to mind regarding negatives, but if there was a way to speed up the impact of attempted remediations, that would be helpful. Bewertung gesammelt von und auf G2.com gehostet.
Having the MDR solution in place is not only great for collecting logs for threat remediation, it's also great for troubleshooting everyday issues where you need to review logs. I simple ticket to support can get you a wealth of information from the log collection. Another great thing about Arctic Wolf in general is the dedicated concierge team, they get to know you and your environment and with the monthly reviews you can continue to move your security posture forward. Bewertung gesammelt von und auf G2.com gehostet.
There's not much to dislike, it greatly is a great product! Bewertung gesammelt von und auf G2.com gehostet.
Arctic Wolf MDR help us to review all the logs from all of our security tools and identity relevant events that need our attention. It is also replacing our on premise SIEM. The Arctic Wolf SOC team is excellent and very responsive. The MDR solution help us to operate a very effective SOC with a very small IT Security team. Bewertung gesammelt von und auf G2.com gehostet.
The data analytic tools for end user is not as user friend. Only limited data are kept online. Historical data need to be requested from archive. Bewertung gesammelt von und auf G2.com gehostet.
Arctic Wolf has been a great partner protecting our environment, But they have also looked for additional solutions to further protect us. They keep in touch with us making sure we are satisfied with the protection. This was easy to setup in our environment and we could get to use it right away. Bewertung gesammelt von und auf G2.com gehostet.
The biggest problem is that I did not start it sooner. Bewertung gesammelt von und auf G2.com gehostet.
The onboarding process was simple with Arctic Wolf providing an onboarding engineer and project manager to ensure everything is working before your go-live date. Once you go live, the security team starts to assess your environment and provides meaningful security changes that can dramatically improve your company's security posture. Bewertung gesammelt von und auf G2.com gehostet.
I have not experienced any issues with Arctic Wolf. Bewertung gesammelt von und auf G2.com gehostet.
