Adobe Customer Journey Analytics Vor- und Nachteile

I like the specialized analytics that I can take from the data provided by the system, and how many filters I can apply. I have applied the system within my organization, and we are now using very often on a daily basis, more than other analytics systems like Google Analytics.

While challenging at first, we integrated the platform as if it was always meant to be, and it's unbearably easy to use it. It's customer support team it's not the best, as sometimes I end up waiting for almost 2 hours on the line.

It integrated very easily with our other systems. Bewertung gesammelt von und auf G2.com gehostet.

It crashes all the time, just like Adobe Premier studio. Bewertung gesammelt von und auf G2.com gehostet.

It gives you great insights ana anlysis which makes it simpler to look out for new trends . It is also very easy to use, you can click and drag things easily which makes it very efficient to analyze data and information, which also helps in having access for group work. Bewertung gesammelt von und auf G2.com gehostet.

for cstart ups, maybe some companies would find it expensive. However, it's definetly worth it and is super efficient on longterm. Set up and integration could be a little confusing in the begininng but I don't think it's a major obstacle at all. Bewertung gesammelt von und auf G2.com gehostet.

The tools are simple and intuitive. The onboarding guides and help documentation are easy to follow. The support staff are also very helpful and customer focused for making the customer journey essential for adopting these new tools Bewertung gesammelt von und auf G2.com gehostet.

Pricing could be a little more competitive but you will notice a payback as it does provide a significant time saver. Bewertung gesammelt von und auf G2.com gehostet.

In terms of anaylzing potential customers and segmenting them, ACJA makes this much easier and streamlines the process. They provide valuable insights that really help out Bewertung gesammelt von und auf G2.com gehostet.

It is somewhat expensive. For a startup company that does not have many excess funds, many people would look beyond purchasing ACJA and outsource using a different platform, or even do the work themselves. Bewertung gesammelt von und auf G2.com gehostet.

User-friendly interface and different ways to create reports to get valuable insights. Bewertung gesammelt von und auf G2.com gehostet.

Frequency of use - limited opportunities for the Analysts Bewertung gesammelt von und auf G2.com gehostet.

Haven't used all sections of the applications and it's features but it does seem good so far. I enjoy how you are able to visualize data. This is very convenient becuase viewing just numbers can get overwhelming at times. Bewertung gesammelt von und auf G2.com gehostet.

A feature that I'm not sure if it's available is if there is a compare and contrast feature for the datasets. Bewertung gesammelt von und auf G2.com gehostet.

customer level insights data which empowers my team to take effective user level decisions Bewertung gesammelt von und auf G2.com gehostet.

a bit less functionality and extrapolation process Bewertung gesammelt von und auf G2.com gehostet.

I like how easy it is to navigate especially with unifying digital data (web, mobile etc). I mostly use it for tracking; such as tracking clicks and performance to get real time insights.. Bewertung gesammelt von und auf G2.com gehostet.

i actually enjoy using it . currrently i have no dislike. Bewertung gesammelt von und auf G2.com gehostet.

I love how Adobe has unified data which can be used throughout channels. Me and my team were able to understand our interactions with context. Bewertung gesammelt von und auf G2.com gehostet.

The price. I think Adobe's CJA is expensive for smaller businesses. Bewertung gesammelt von und auf G2.com gehostet.

It's consolidation of all web, mobile, and product analytics in one place Bewertung gesammelt von und auf G2.com gehostet.

Not much, I'm very happy with the current setup Bewertung gesammelt von und auf G2.com gehostet.