Helpdesk-Software Ressourcen
Artikel, Glossarbegriffe, Diskussionen, und Berichte, um Ihr Wissen über Helpdesk-Software zu erweitern
Ressourcenseiten sind darauf ausgelegt, Ihnen einen Querschnitt der Informationen zu bieten, die wir zu spezifischen Kategorien haben. Sie finden Artikel von unseren Experten, Funktionsdefinitionen, Diskussionen von Benutzern wie Ihnen, und Berichte aus Branchendaten.
Helpdesk-Software Artikel
Top 11 Free Help Desk Software for Small Businesses in 2024
What Is Automated Customer Service? (+ 4 Ways to Implement It)
Service Desk vs Help Desk: How to Tell Them Apart
Helpdesk-Software Glossarbegriffe
Self-service portal is an online resource center visitors use to troubleshoot problems without a customer service representative. Learn about its benefits.
Live chat is a website tool that allows customers to chat with the company in real time. Learn more about live chat. its common features, and benefits.
SLA management is the process of ensuring that all the services and procedures of a business align with the service level agreement (SLA). Learn more about why SLA management is essential, the benefits it offers, and which best practices are appropriate for it.
