Compare Waitwhile and Wavetec 
At a Glance
Market Segments
Small-Business (48.0% of reviews)
Small-Business (57.1% of reviews)
Entry-Level Pricing
$0.00 50 Waitlisted guest parties
Free Trial 5 Users With One-Time Purchase
Waitwhile
Star Rating
(237)4.9 out of 5
Market Segments
Small-Business (48.0% of reviews)
Entry-Level Pricing
$0.00 50 Waitlisted guest parties
Free Trial is available
Browse all 4 pricing plansWavetec
Star Rating
(31)4.8 out of 5
Market Segments
Small-Business (57.1% of reviews)
Entry-Level Pricing
Free Trial 5 Users With One-Time Purchase
Learn more about WavetecSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Waitwhile excels in "Quality of Support" with a score of 9.6, while Wavetec follows closely with a score of 9.7. Reviewers mention that Wavetec's support is highly responsive, but some users feel that Waitwhile's support team goes above and beyond in resolving issues.
- Reviewers mention that Waitwhile's "Ease of Use" is rated at 9.5, making it very user-friendly, whereas Wavetec has a slightly lower score of 9.4. Users on G2 appreciate Waitwhile's intuitive interface, which simplifies the onboarding process for new users.
- Users say that Waitwhile shines in "Confirmations & Reminders" with a score of 9.4, while Wavetec does not have a specific score for this feature. Reviewers mention that Waitwhile's automated reminders significantly reduce no-shows, enhancing customer engagement.
- G2 users report that Waitwhile offers superior "Multi-User Access" capabilities, which is essential for businesses with multiple staff members needing access. Wavetec, while functional, does not provide the same level of flexibility, according to user feedback.
- Users report that Waitwhile's "Generative AI" features, particularly in "AI Text Generation" and "AI Text Summarization," are rated at 9.1, showcasing its advanced capabilities. In contrast, Wavetec's generative AI features are less robust, with users mentioning that they lack the same depth and functionality.
- Reviewers mention that Waitwhile's "Customer Information" management is rated at 9.1, which allows for better tracking and analysis of customer interactions. Wavetec's score of 8.3 indicates that while it offers similar features, users feel it lacks some of the advanced reporting capabilities found in Waitwhile.
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Pricing
Entry-Level Pricing
Waitwhile
Free
$0.00
50 Waitlisted guest parties
- 1 location
- 50 visits/month
- 2 SMS/visit
Wavetec
Free Demo
Free Trial
5 Users With One-Time Purchase
0$
- Queue Management System
- Self Service Kiosks
- WhatsApp Marketing Solutions
Free Trial
Waitwhile
Free Trial is available
Wavetec
Free Trial is available
Ratings
Meets Requirements
9.5
201
9.1
22
Ease of Use
9.5
207
9.3
22
Ease of Setup
9.1
116
9.3
20
Ease of Admin
9.2
79
9.4
18
Quality of Support
9.6
182
9.7
22
Has the product been a good partner in doing business?
9.8
77
9.6
19
Product Direction (% positive)
9.6
198
10.0
16
Features by Category
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
9.1
124
8.5
10
8.3
100
8.3
11
8.3
102
8.3
11
Reporting and Analytics
9.1
131
8.3
12
8.9
103
8.1
12
8.8
102
8.5
12
9.0
104
8.5
12
Hardware
Feature Not Available
8.5
13
8.5
97
7.7
13
8.7
99
8.8
12
Generative AI
7.4
78
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Notifications
9.4
94
Not enough data
9.4
90
Not enough data
9.5
94
Not enough data
Settings
9.4
80
Not enough data
9.4
87
Not enough data
9.3
81
Not enough data
Personalization
9.4
80
Not enough data
9.2
79
Not enough data
Integrations
9.0
75
Not enough data
9.2
79
Not enough data
8.1
65
Not enough data
8.0
58
Not enough data
9.3
82
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
10.0
5
Categories
Categories
Shared Categories
Waitwhile and Wavetec are categorized as Online Appointment Scheduling and Queue Management
Unique Categories
Waitwhile has no unique categories
Wavetec is categorized as Appointment Reminder, Digital Signage, Feedback Analytics, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Waitwhile
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wavetec
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
24.5%
Consumer Services
6.6%
Higher Education
6.1%
Veterinary
5.7%
Non-Profit Organization Management
3.9%
Other
53.3%
Banking
25.0%
Hospital & Health Care
14.3%
Information Technology and Services
10.7%
Retail
7.1%
Computer & Network Security
7.1%
Other
35.7%
Most Helpful Reviews
Waitwhile
Most Helpful Favorable Review
Verified User in Events Services
Waitwhile was a very easy to use, off the rack, line management/booking software solution. The updates working across the network were instantaneous and the user interface was intuitive and easy for both the consumers and management. We trained our staff...
Most Helpful Critical Review
Verified User in Public Relations and Communications
Des fois ça ne marche pas. Par exemple, la liste d'attente se ferme sans prévenir.
Wavetec
Most Helpful Favorable Review
Verified User in Architecture & Planning
WAVETEC was very responsive and knowledgable
Most Helpful Critical Review
Maderas S.
Verified User in Building Materials
The system has its flaws because the internet connection is not the best in our facilities and when required it sometimes causes us some problems, but generally the service is great.
Verified User in Events Services
Waitwhile was a very easy to use, off the rack, line management/booking software solution. The updates working across the network were instantaneous and the user interface was intuitive and easy for both the consumers and management. We trained our staff...
Verified User in Architecture & Planning
WAVETEC was very responsive and knowledgable
Verified User in Public Relations and Communications
Des fois ça ne marche pas. Par exemple, la liste d'attente se ferme sans prévenir.
Maderas S.
Verified User in Building Materials
The system has its flaws because the internet connection is not the best in our facilities and when required it sometimes causes us some problems, but generally the service is great.
Discussions
Does Waitwhile have an app?
3 comments
SS
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
How do you use Waitwhile?
2 comments
MS
We are a walk in animal clinic with high volume so we use Waitwhile to manage our client visits. Read more
Cannot download app
1 comment
Official Response from Waitwhile
Hi Patricia! We may not be able to address it from our side just yet; ironically, since our app is still pretty new, that may resolve once more people...Read more
What does wavetec do?
1 comment
Official Response from Wavetec
Wavetec is a global technology company that provides solutions for customer experience management and digital transformation for various industries. Wavetec...Read more
How does a queuing system work?
1 comment
Official Response from Wavetec
A queuing system, also known as a queue management system, is a system that manages the flow of people or items in a queue or line. Although a queuing...Read more
Wavetec has no more discussions with answers
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