Compare UserTesting and Wynter 
At a Glance
Market Segments
Enterprise (41.3% of reviews)
Mid-Market (52.2% of reviews)
Entry-Level Pricing
Free Trial
Pay As You Go With One-Time Purchase
UserTesting
Star Rating
(748)4.5 out of 5
Market Segments
Enterprise (41.3% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 3 pricing plansWynter
Star Rating
(138)4.8 out of 5
Market Segments
Mid-Market (52.2% of reviews)
Entry-Level Pricing
Pay As You Go With One-Time Purchase
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in its Test Feedback feature, scoring 8.6, which allows for comprehensive insights into user interactions. In contrast, Wynter's score of 8.3 indicates it may not provide as robust feedback mechanisms.
- Reviewers mention that Wynter's Survey Builder is highly rated at 9.0, making it easier to create and manage surveys compared to UserTesting's lower score of 5.8, which users find cumbersome and less intuitive.
- G2 users highlight that Wynter offers superior AI Text Summarization capabilities with a score of 9.0, while UserTesting's score of 7.3 suggests it may not summarize feedback as effectively, impacting the efficiency of data analysis.
- Users on G2 report that Wynter's Survey Distribution feature, scoring 8.3, is more versatile and user-friendly than UserTesting's score of 5.5, which reviewers say limits their ability to reach diverse audiences.
- Reviewers mention that UserTesting's Device Responsiveness is rated at 8.4, which is commendable, but Wynter's higher score of 9.0 indicates a more seamless experience across various devices, enhancing user engagement.
- Users say that Wynter's Reporting & Analytics feature shines with a score of 9.7, providing detailed insights that help in decision-making, while UserTesting's score of 6.8 suggests a lack of depth in analytics that could hinder strategic planning.
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Pricing
Entry-Level Pricing
UserTesting
Essentials
Free Trial
Everything needed to get started collecting customer feedback
- Test builder and template gallery
- Demographic filters and screener questions
- Dashboard and metrics
Wynter
Wynter Starter
Pay As You Go
With One-Time Purchase
Pay-as-you-go. Starts from $899/test.
- Target audiences by job title
- Access to all survey/question templates
- Results in up to 72 hrs
Free Trial
UserTesting
Free Trial is available
Wynter
No trial information availableRatings
Meets Requirements
8.6
576
9.2
99
Ease of Use
8.5
604
9.3
99
Ease of Setup
8.7
278
9.6
44
Ease of Admin
8.7
225
9.4
35
Quality of Support
9.0
501
9.6
91
Has the product been a good partner in doing business?
8.8
220
9.6
35
Product Direction (% positive)
8.1
566
10.0
88
Features by Category
User Response Methods
7.6
298
|
Verified
9.2
61
8.7
356
|
Verified
8.0
29
8.7
278
|
Verified
8.2
31
7.2
166
|
Verified
Feature Not Available
8.2
334
|
Verified
9.2
49
Participant Selection
7.3
110
8.8
33
5.6
67
7.8
26
7.0
93
8.1
31
8.1
358
|
Verified
8.8
45
Insights
7.7
327
|
Verified
8.7
52
7.7
295
|
Verified
8.9
36
7.4
295
|
Verified
8.5
38
Generative AI
6.6
68
Feature Not Available
Feedback Source
8.0
105
Not enough data
8.3
122
Not enough data
8.4
124
Not enough data
7.7
75
Not enough data
8.3
148
Not enough data
Feedback Management
7.7
137
Not enough data
7.7
151
Not enough data
8.2
168
Not enough data
8.2
153
Not enough data
Insights
Feature Not Available
Not enough data
7.2
153
Not enough data
7.7
165
Not enough data
Analytics
6.6
16
Not enough data
6.2
15
Not enough data
6.6
15
Not enough data
3.8
14
Not enough data
Customization
6.7
15
Not enough data
5.5
14
Not enough data
5.8
15
Not enough data
5.5
14
Not enough data
Generative AI
6.6
16
Not enough data
7.2
16
Not enough data
Functionality
8.6
76
Not enough data
8.2
68
Not enough data
7.4
57
Not enough data
Management
8.4
70
Not enough data
7.4
64
Not enough data
7.9
63
Not enough data
Survey Management
5.4
14
9.0
8
7.6
16
9.2
8
6.4
15
8.3
8
5.7
16
8.3
6
Survey Customization
6.1
17
7.8
6
5.5
16
7.5
6
6.4
16
7.5
6
4.7
16
7.5
6
Survey Insights
6.5
16
9.7
6
5.2
16
6.9
6
6.8
16
9.3
7
6.6
16
8.6
7
Generative AI
Not enough data
Not enough data
6.3
5
Not enough data
Survey Management
8.9
33
|
Verified
Not enough data
8.2
81
|
Verified
Not enough data
8.6
105
|
Verified
Not enough data
8.4
98
|
Verified
Not enough data
Process Management
8.0
100
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
80
|
Verified
Not enough data
Feature Not Available
Not enough data
System Management
8.8
87
|
Verified
Not enough data
9.2
13
|
Verified
Not enough data
Categories
Categories
Shared Categories
UserTesting and Wynter are categorized as User Research and Survey
Unique Categories
UserTesting is categorized as Consumer Video Feedback, Mobile App Testing, Software Testing, Enterprise Feedback Management, and Experience Management
Wynter has no unique categories
Reviews
Reviewers' Company Size
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wynter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
10.2%
Computer Software
9.9%
Information Technology and Services
8.7%
Retail
6.7%
Consumer Goods
4.0%
Other
60.5%
Computer Software
43.3%
Marketing and Advertising
19.4%
Information Technology and Services
12.7%
Internet
3.0%
Consumer Goods
2.2%
Other
19.4%
Most Helpful Reviews
UserTesting
Most Helpful Favorable Review
Verified User in Information Technology and Services
When your user population is easy to find, UserTesting allows you to run unmoderated studies in less than a day. I appreciate how easy the screener is to set up and how intuitive it is to set-up a study. Even more than that, the abi.ity to connect with a...
Most Helpful Critical Review
Verified User in Automotive
The video editing dashboard is confusing where you have the option to clip and take notes or make indicators... I got lost every now and then. My goal was to know why I was making certain marks on the videos.
Wynter
Most Helpful Favorable Review
Shauna A.
Verified User in Human Resources
Wynter is an excellent tool for refining messaging and understanding your audience. The platform provides clear, actionable insights from target personas, helping you make informed decisions. Setting up tests is straightforward and user-friendly, with...
Most Helpful Critical Review
Verified User in Information Technology and Services
When your user population is easy to find, UserTesting allows you to run unmoderated studies in less than a day. I appreciate how easy the screener is to set up and how intuitive it is to set-up a study. Even more than that, the abi.ity to connect with a...
Shauna A.
Verified User in Human Resources
Wynter is an excellent tool for refining messaging and understanding your audience. The platform provides clear, actionable insights from target personas, helping you make informed decisions. Setting up tests is straightforward and user-friendly, with...
Verified User in Automotive
The video editing dashboard is confusing where you have the option to clip and take notes or make indicators... I got lost every now and then. My goal was to know why I was making certain marks on the videos.
Alternatives
Discussions
Will you consider building out videos and demos for specific prospective users?
2 comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
Wynter has no discussions with answers
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