Compare UserTesting and Voxpopme 
At a Glance
Market Segments
Enterprise (41.3% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
UserTesting
Star Rating
(748)4.5 out of 5
Market Segments
Enterprise (41.3% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 3 pricing plansVoxpopme
Star Rating
(14)4.3 out of 5
Market Segments
Small-Business (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about VoxpopmeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in its Test Feedback feature, scoring 8.6, which allows for comprehensive insights into user interactions. In contrast, Voxpopme's similar functionality is rated lower, indicating that users may find UserTesting's feedback more actionable.
- Reviewers mention that UserTesting's Quality of Support is rated at 9.0, highlighting a strong customer service experience. Voxpopme, while also rated positively at 9.2, has fewer total reviews, suggesting that UserTesting may have a more established support framework based on user experiences.
- G2 users indicate that UserTesting's Survey Management capabilities, particularly in Survey Builder (5.8) and Survey Distribution (5.5), are less robust compared to Voxpopme, which offers a more user-friendly experience in these areas, making it easier for users to create and distribute surveys.
- Users on G2 highlight that Voxpopme shines in Collaboration features, scoring 8.7, which facilitates teamwork and sharing insights effectively. UserTesting's collaboration score of 7.7 suggests that it may not be as strong in this area, potentially impacting team workflows.
- Reviewers mention that UserTesting's Product Direction score of 8.1 indicates a positive outlook for future developments, while Voxpopme's score of 5.3 raises concerns about its long-term viability and innovation, which could influence buyer confidence.
- Users say that UserTesting's Device Responsiveness is rated at 8.4, ensuring a seamless experience across devices, while Voxpopme's performance in this area is not as well-documented, suggesting that UserTesting may provide a more consistent user experience across platforms.
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Pricing
Entry-Level Pricing
UserTesting
Essentials
Free Trial
Everything needed to get started collecting customer feedback
- Test builder and template gallery
- Demographic filters and screener questions
- Dashboard and metrics
Voxpopme
No pricing availableFree Trial
UserTesting
Free Trial is available
Voxpopme
No trial information availableRatings
Meets Requirements
8.6
576
8.5
9
Ease of Use
8.5
604
8.8
10
Ease of Setup
8.7
278
Not enough data
Ease of Admin
8.7
225
Not enough data
Quality of Support
9.0
501
9.2
10
Has the product been a good partner in doing business?
8.8
220
Not enough data
Product Direction (% positive)
8.1
566
5.3
10
Features by Category
User Response Methods
7.6
298
|
Verified
Not enough data
8.7
356
|
Verified
8.3
5
8.7
278
|
Verified
Feature Not Available
7.2
166
|
Verified
Feature Not Available
8.2
334
|
Verified
Not enough data
Participant Selection
7.3
110
Not enough data
5.6
67
Not enough data
7.0
93
Not enough data
8.1
358
|
Verified
Not enough data
Insights
7.7
327
|
Verified
8.6
6
7.7
295
|
Verified
8.7
5
7.4
295
|
Verified
9.0
5
Generative AI
6.6
68
Feature Not Available
Feedback Source
8.0
105
Not enough data
8.3
122
Not enough data
8.4
124
Not enough data
7.7
75
Not enough data
8.3
148
Not enough data
Feedback Management
7.7
137
Not enough data
7.7
151
Not enough data
8.2
168
Not enough data
8.2
153
Not enough data
Insights
Feature Not Available
Not enough data
7.2
153
Not enough data
7.7
165
Not enough data
Analytics
6.6
16
Not enough data
6.2
15
Not enough data
6.6
15
Not enough data
3.8
14
Not enough data
Customization
6.7
15
Not enough data
5.5
14
Not enough data
5.8
15
Not enough data
5.5
14
Not enough data
Generative AI
6.6
16
Not enough data
7.2
16
Not enough data
Functionality
8.6
76
Not enough data
8.2
68
Not enough data
7.4
57
Not enough data
Management
8.4
70
Not enough data
7.4
64
Not enough data
7.9
63
Not enough data
Survey Management
5.4
14
Not enough data
7.6
16
Not enough data
6.4
15
Not enough data
5.7
16
Not enough data
Survey Customization
6.1
17
Not enough data
5.5
16
Not enough data
6.4
16
Not enough data
4.7
16
Not enough data
Survey Insights
6.5
16
Not enough data
5.2
16
Not enough data
6.8
16
Not enough data
6.6
16
Not enough data
Generative AI
Not enough data
Feature Not Available
6.3
5
Feature Not Available
Survey Management
8.9
33
|
Verified
Not enough data
8.2
81
|
Verified
Not enough data
8.6
105
|
Verified
Not enough data
8.4
98
|
Verified
Not enough data
Process Management
8.0
100
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
80
|
Verified
Not enough data
Feature Not Available
Not enough data
System Management
8.8
87
|
Verified
Not enough data
9.2
13
|
Verified
Not enough data
Categories
Categories
Shared Categories
UserTesting and Voxpopme are categorized as Consumer Video Feedback, User Research, and Enterprise Feedback Management
Unique Categories
UserTesting is categorized as Mobile App Testing, Software Testing, Experience Management, and Survey
Voxpopme has no unique categories
Reviews
Reviewers' Company Size
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Voxpopme
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
10.2%
Computer Software
9.9%
Information Technology and Services
8.7%
Retail
6.7%
Consumer Goods
4.0%
Other
60.5%
Market Research
42.9%
Computer Software
14.3%
Writing and Editing
7.1%
Marketing and Advertising
7.1%
Insurance
7.1%
Other
21.4%
Most Helpful Reviews
UserTesting
Most Helpful Favorable Review
Kristen P.
Verified User in Computer Software
We needed a quick solution to capture customer feedback as we redesigned our website before the pandemic hit—and we were so grateful to have UserTesting moving forward. Not only were we able to gather input affordably in a few hours—helping us stay relevant...
Most Helpful Critical Review
Verified User in Automotive
The video editing dashboard is confusing where you have the option to clip and take notes or make indicators... I got lost every now and then. My goal was to know why I was making certain marks on the videos.
Voxpopme
Most Helpful Favorable Review
Verified User in Market Research
The video capture and integration with Qualtrics
Most Helpful Critical Review
Verified User in Arts and Crafts
Color scene I need to see so Thing better
Kristen P.
Verified User in Computer Software
We needed a quick solution to capture customer feedback as we redesigned our website before the pandemic hit—and we were so grateful to have UserTesting moving forward. Not only were we able to gather input affordably in a few hours—helping us stay relevant...
Verified User in Market Research
The video capture and integration with Qualtrics
Verified User in Automotive
The video editing dashboard is confusing where you have the option to clip and take notes or make indicators... I got lost every now and then. My goal was to know why I was making certain marks on the videos.
Verified User in Arts and Crafts
Color scene I need to see so Thing better
Alternatives
Discussions
Will you consider building out videos and demos for specific prospective users?
2 comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
What does Voxpopme's VideoMR solution enable me to do?
1 comment
Official Response from Voxpopme
With VideoMR, you can easily integrate agile qualitative insight into your entire research program. Voxpopme’s best-in-class video insight platform makes...Read more
Voxpopme has no more discussions with answers
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