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- Uber Eats for Merchants
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- Uber Eats for Merchants-vs-Zomato for Restaurants
Compare Uber Eats for Merchants and Zomato for Restaurants 
At a Glance
Market Segments
Small-Business (54.1% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Uber Eats for Merchants
Star Rating
(182)4.0 out of 5
Market Segments
Small-Business (54.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Uber Eats for MerchantsZomato for Restaurants
Star Rating
(13)4.7 out of 5
Market Segments
Small-Business (71.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Zomato for RestaurantsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Uber Eats for Merchants has a solid Ease of Setup score of 9.0, making it user-friendly for new businesses, while Zomato for Restaurants excels even further with a perfect score of 10.0, indicating an exceptionally smooth onboarding process.
- Reviewers mention that Uber Eats for Merchants has a Quality of Support rating of 7.4, which some users find lacking during peak hours, whereas Zomato for Restaurants boasts a higher rating of 8.5, suggesting more reliable customer service experiences.
- G2 users highlight that Uber Eats for Merchants has a Meets Requirements score of 8.3, indicating it generally meets user needs, but Zomato for Restaurants outperforms with a score of 8.9, suggesting a more comprehensive feature set that aligns closely with restaurant operations.
- Users on G2 report that Uber Eats for Merchants has a Product Direction score of 7.8, which some find concerning for future updates, while Zomato for Restaurants shines with a perfect score of 10.0, indicating strong confidence in its ongoing development and feature enhancements.
- Reviewers say that the Ease of Use for Uber Eats for Merchants is rated at 8.6, which is good, but Zomato for Restaurants stands out with a remarkable score of 9.7, suggesting a more intuitive interface that enhances daily operations for restaurant staff.
- Users say that while Uber Eats for Merchants has a decent Total Number of Reviews at 171, Zomato for Restaurants has significantly fewer reviews at 12, which may indicate a newer presence in the market or less widespread adoption, but the higher star rating of 4.7 suggests strong satisfaction among its users.
Pricing
Entry-Level Pricing
Uber Eats for Merchants
No pricing availableZomato for Restaurants
No pricing availableFree Trial
Uber Eats for Merchants
No trial information availableZomato for Restaurants
No trial information availableRatings
Meets Requirements
8.3
142
Not enough data
Ease of Use
8.6
143
9.7
6
Ease of Setup
9.0
59
Not enough data
Ease of Admin
8.5
53
Not enough data
Quality of Support
7.4
134
Not enough data
Has the product been a good partner in doing business?
8.1
55
Not enough data
Product Direction (% positive)
7.8
137
Not enough data
Categories
Categories
Shared Categories
Uber Eats for Merchants and Zomato for Restaurants are categorized as Food Delivery
Unique Categories
Uber Eats for Merchants is categorized as Grocery Delivery and On-Demand Catering
Zomato for Restaurants has no unique categories
Reviews
Reviewers' Company Size
Uber Eats for Merchants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zomato for Restaurants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.3%
Information Technology and Services
12.3%
Food & Beverages
7.0%
Higher Education
3.5%
Restaurants
2.9%
Other
55.0%
Food & Beverages
42.9%
Mining & Metals
14.3%
Law Practice
14.3%
Information Technology and Services
14.3%
Consumer Services
14.3%
Other
0.0%
Most Helpful Reviews
Uber Eats for Merchants
Most Helpful Favorable Review
Verified User in Food & Beverages
What I find the most helpful about Uber Eats is the fact that you can have your food delivered to you regardless of where you are/what you are doing. It is great on busy days when I am at the office an unable to get away to go get/pick up food.
Most Helpful Critical Review
Andrew V.
Verified User in Restaurants
Customer service was horrible. Was also mislead by the onboarding team. Was told they would be able to add a 15% markup to our menu through the POS integration. After setting up the account, I was told they were unable to do this. So now I am here after...
Zomato for Restaurants
Most Helpful Favorable Review
Kalyan C.
Verified User in Manufacturing
Zomato is one of the best platform to enjoy our food by staying at home. It helps us to eat our favourite food with in no time and makes us feel happy with the order we place
Most Helpful Critical Review
Verified User in Food & Beverages
What I find the most helpful about Uber Eats is the fact that you can have your food delivered to you regardless of where you are/what you are doing. It is great on busy days when I am at the office an unable to get away to go get/pick up food.
Kalyan C.
Verified User in Manufacturing
Zomato is one of the best platform to enjoy our food by staying at home. It helps us to eat our favourite food with in no time and makes us feel happy with the order we place
Andrew V.
Verified User in Restaurants
Customer service was horrible. Was also mislead by the onboarding team. Was told they would be able to add a 15% markup to our menu through the POS integration. After setting up the account, I was told they were unable to do this. So now I am here after...
Alternatives
Discussions
how do i add promo codes without clicking banners
1 comment
EO
The name "Nicholas" does not require translation as it is a proper noun and typically remains the same across languages.Read more
Can I use this for catering?
1 comment
LF
Hi Josh, great question! You can use Uber Eats for catering! Consumers can schedule catering orders and caterers can make their menus available. You may also...Read more
Uber Eats for Merchants has no more discussions with answers
Zomato bad for raw mutton and poultry
2 comments
AB
On the contrary, zomato is good for vegetarian dishes.Read more
What is the best payment portal to connect with zomato for transactions?
1 comment
AB
I use MobiKwik payment for transactions at Zomato. I have preloaded my MobiKwik wallet with enough amount so that whenever the genuine reason for getting...Read more
How do i track the order of my delivery
1 comment
SR
If your order is on the way then you should go at the history option for tracking your order.Read more
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