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At a Glance
Market Segments
Mid-Market (75.0% of reviews)
Mid-Market (60.9% of reviews)
Entry-Level Pricing
No pricing available
Custom
Catalyst
Star Rating
(652)4.5 out of 5
Market Segments
Mid-Market (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CatalystPlanhat
Star Rating
(883)4.5 out of 5
Market Segments
Mid-Market (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
Custom
Learn more about PlanhatSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Planhat excels in Quality of Support, scoring 9.3 compared to Catalyst's 8.9. Reviewers mention that the responsiveness and helpfulness of Planhat's support team significantly enhance their experience, making it easier to resolve issues quickly.
- Reviewers mention that Catalyst shines in Ease of Use, with a score of 8.8 versus Planhat's 8.4. Users on G2 appreciate the intuitive interface of Catalyst, which allows for a smoother onboarding process and quicker adaptation for new users.
- Users say that Planhat offers superior Customer Health Scores at 8.8 compared to Catalyst's 8.5. Reviewers highlight the effectiveness of Planhat's monitoring tools, which provide actionable insights into customer engagement and satisfaction.
- G2 users report that Catalyst outperforms Planhat in Multi-step Planning, scoring 5.9 against Planhat's 4.3. Reviewers mention that Catalyst's ability to facilitate complex project workflows is a significant advantage for teams managing intricate tasks.
- Users report that Planhat leads in Customization with a score of 8.6 compared to Catalyst's 8.3. Reviewers mention that the flexibility to tailor features and dashboards in Planhat allows businesses to align the software closely with their specific needs.
- Reviewers mention that Catalyst has a notable edge in Cross-system Integration, scoring 6.9 while Planhat scores 4.6. Users appreciate Catalyst's robust API capabilities, which enable seamless connections with other tools and systems, enhancing overall productivity.
Pricing
Entry-Level Pricing
Catalyst
No pricing availablePlanhat
From Start-up to Enterprise
Custom
Planhat is priced to fit your company size. You can view details here: https://www.planhat.com/pricing/
Free Trial
Catalyst
No trial information availablePlanhat
No trial information availableRatings
Meets Requirements
8.5
510
8.6
735
Ease of Use
8.8
518
8.3
742
Ease of Setup
8.3
208
7.5
499
Ease of Admin
8.5
146
8.2
445
Quality of Support
8.9
442
9.2
714
Has the product been a good partner in doing business?
9.3
146
9.3
441
Product Direction (% positive)
9.1
471
9.2
685
Features by Category
Sales Force Automation
Not enough data
8.4
27
Not enough data
7.5
25
Not enough data
7.4
24
Not enough data
8.3
27
Not enough data
6.7
24
Not enough data
8.6
25
Not enough data
7.0
23
Not enough data
6.2
24
Not enough data
6.4
24
Marketing Automation
Not enough data
7.2
26
Not enough data
6.7
26
Not enough data
5.9
25
Not enough data
5.3
25
Customer Support
Not enough data
7.2
27
Not enough data
7.0
27
Not enough data
7.3
27
Not enough data
5.8
24
Not enough data
6.3
24
Reporting & Analytics
Not enough data
7.6
28
Not enough data
7.4
29
Not enough data
7.0
26
Mobile & Social
Not enough data
6.2
24
Not enough data
5.6
23
Not enough data
5.0
23
Platform
Not enough data
8.7
52
Not enough data
8.2
51
Not enough data
8.6
51
Not enough data
7.4
48
Not enough data
5.6
44
Not enough data
6.7
46
Not enough data
8.2
49
Not enough data
7.1
46
Integration
Not enough data
7.7
40
Not enough data
7.8
40
Not enough data
7.4
38
Generative AI
Not enough data
7.0
18
Agentic AI - CRM
Not enough data
6.1
17
Not enough data
6.4
17
Not enough data
6.5
17
Not enough data
5.9
17
Not enough data
6.5
16
Not enough data
6.1
16
Not enough data
6.0
16
Customer Information
8.5
348
|
Verified
8.7
556
|
Verified
8.5
341
|
Verified
8.8
550
|
Verified
8.7
345
|
Verified
8.8
561
|
Verified
7.9
309
|
Verified
8.2
546
|
Verified
8.4
320
|
Verified
8.5
513
|
Verified
7.9
309
|
Verified
8.0
490
|
Verified
6.3
222
7.2
421
|
Verified
Predictions
8.1
302
|
Verified
7.9
494
|
Verified
7.6
265
|
Verified
7.4
432
|
Verified
7.9
254
8.3
494
|
Verified
Feature Not Available
6.7
349
|
Verified
Platform
8.4
330
|
Verified
8.3
545
|
Verified
7.9
295
|
Verified
8.1
517
|
Verified
7.7
282
|
Verified
8.2
490
|
Verified
8.2
292
|
Verified
8.5
497
|
Verified
8.0
309
|
Verified
8.2
521
|
Verified
8.3
316
|
Verified
8.6
518
|
Verified
8.6
301
|
Verified
8.8
509
|
Verified
8.7
269
|
Verified
8.9
476
|
Verified
8.5
319
|
Verified
8.5
519
|
Verified
8.6
302
|
Verified
8.8
520
|
Verified
Generative AI
Feature Not Available
6.2
171
Feature Not Available
6.2
174
Agentic AI - Customer Success
5.5
16
6.3
99
5.9
16
6.7
99
6.9
16
6.8
102
5.4
15
6.5
98
5.6
16
6.2
99
Billing and Payments
Not enough data
7.9
80
Not enough data
7.6
68
Not enough data
7.5
74
Revenue Recognition
Not enough data
8.2
97
Not enough data
7.0
69
Not enough data
7.5
74
Revenue Optimization
Not enough data
8.1
103
Not enough data
7.4
78
Not enough data
8.2
106
Not enough data
7.8
92
Product Analytics
Not enough data
8.6
81
Not enough data
8.2
81
Not enough data
8.9
77
Not enough data
7.7
66
Not enough data
8.4
79
Not enough data
8.3
67
Not enough data
8.3
75
Not enough data
8.5
81
Agentic AI - Product Analytics
Not enough data
6.5
19
Not enough data
7.0
18
Not enough data
6.2
17
Not enough data
6.6
18
Data Sourcing
8.2
88
8.2
181
8.3
82
8.4
175
Feature Not Available
6.4
139
Feature Not Available
7.3
141
Intelligence
7.2
64
6.3
121
Feature Not Available
6.5
129
Feature Not Available
6.5
124
Sales Team
7.9
54
7.7
89
Feature Not Available
7.3
88
7.9
72
8.0
108
Intelligence
7.7
63
7.6
99
Feature Not Available
7.4
89
7.0
59
7.2
86
Mapping
Feature Not Available
6.9
84
Feature Not Available
8.2
99
Agentic AI - Customer Revenue Optimization
7.1
8
7.0
28
7.3
8
7.3
28
7.1
8
7.0
28
7.5
8
7.3
28
7.1
8
6.7
27
7.7
8
7.2
29
Platform Basics
7.9
56
8.0
166
Feature Not Available
7.9
151
7.9
50
8.2
146
Feature Not Available
7.7
132
7.4
48
7.8
137
Agentic AI - Customer Journey Mapping
6.9
6
6.4
36
Content
Not enough data
7.2
122
Not enough data
6.8
102
Not enough data
5.7
97
Not enough data
6.2
93
Not enough data
7.1
108
Collaboration
Not enough data
6.5
103
Not enough data
6.3
100
Not enough data
8.0
124
Not enough data
8.0
139
Not enough data
7.3
104
Not enough data
4.7
85
Platform Basics
7.4
60
Not enough data
7.8
65
Not enough data
Platform Data
7.6
63
Not enough data
7.5
63
Not enough data
8.5
69
Not enough data
7.7
61
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
7.8
64
Not enough data
7.8
61
Not enough data
Agentic AI - Customer Journey Analytics
6.7
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.1
7
Not enough data
Onboarding Setup
Not enough data
8.6
252
Not enough data
8.1
256
Not enough data
8.6
258
Project Tracking
Not enough data
8.2
235
Not enough data
7.7
201
Not enough data
8.0
211
Not enough data
8.4
254
Not enough data
7.9
208
Customer Engagement
Not enough data
7.8
229
Not enough data
8.0
224
Not enough data
7.4
213
Not enough data
8.3
229
Not enough data
8.1
233
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.6
54
Not enough data
7.4
50
Not enough data
7.5
46
Not enough data
7.2
49
Not enough data
7.2
54
Management
Not enough data
8.1
61
Not enough data
8.3
61
Not enough data
7.2
48
Not enough data
8.2
63
Not enough data
8.1
49
Generative AI
Not enough data
6.4
31
Not enough data
6.6
31
Categories
Categories
Shared Categories
Catalyst and Planhat are categorized as Customer Revenue Optimization, Customer Data Platform (CDP), Customer Success, and Customer Journey Mapping
Unique Categories
Catalyst is categorized as Customer Journey Analytics
Planhat is categorized as Client Portal, Product Analytics, Subscription Revenue Management, CRM, Data Quality, AI Agent Builders, and Client Onboarding
Reviews
Reviewers' Company Size
Catalyst
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Planhat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
40.4%
Information Technology and Services
17.3%
Marketing and Advertising
10.2%
Financial Services
4.9%
Computer & Network Security
3.7%
Other
23.6%
Computer Software
37.8%
Information Technology and Services
18.4%
Marketing and Advertising
7.9%
Education Management
2.5%
E-Learning
2.3%
Other
31.2%
Discussions
Catalyst has no discussions with answers
How long did it take to implement?
2 Comments
PB
6 weeks or so, but most of my time was spent organising our data rather than customising PH itself so it depends on what sort of state your data is in.Read more
What's the best way to manage crossell opportunities on planhat?
1 Comment
Official Response from Planhat
Hi Pedro,
Thanks for your question!
There are several ways to manage cross-sale opportunities in Planhat. Firstly, intelligent triggers and alerts can...Read more
How can I, launch two simultaneos NPScampaings
1 Comment
Official Response from Planhat
Hi Matheus, your CSM will be in touch shortly and help you to set it up :)
Read more
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