2 elements are the best- a) Configurability which is simple b) Servicing by TARS team and responsiveness
The customer support is VERY irresponsive. In my role as marketing manager at an SME in the US, I make use of a lot of SaaS, but I think I've never experienced such an irresponsive customer support. I've used Tars for about a year now, and have tried to...
Messages are sent very quickly and it also show the timing of chat which is very helpful for me and I can easily access to any page from verloop without any hassle. Very easy or simple to use and understand.
Agents are shown offline if Verloop.io tabs are not active or monitored every few mins.
2 elements are the best- a) Configurability which is simple b) Servicing by TARS team and responsiveness
Messages are sent very quickly and it also show the timing of chat which is very helpful for me and I can easily access to any page from verloop without any hassle. Very easy or simple to use and understand.
The customer support is VERY irresponsive. In my role as marketing manager at an SME in the US, I make use of a lot of SaaS, but I think I've never experienced such an irresponsive customer support. I've used Tars for about a year now, and have tried to...
Agents are shown offline if Verloop.io tabs are not active or monitored every few mins.