Compare SurveyMonkey and Typeform

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At a Glance
SurveyMonkey
SurveyMonkey
Star Rating
(22,931)4.4 out of 5
Market Segments
Small-Business (36.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about SurveyMonkey
Typeform
Typeform
Star Rating
(806)4.5 out of 5
Market Segments
Small-Business (62.9% of reviews)
Information
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that SurveyMonkey's "Survey Builder" is highly intuitive, scoring 9.0, making it easy for users to create surveys quickly, while Typeform's "Survey Builder" scores slightly higher at 9.1, with reviewers mentioning its user-friendly interface and engaging design options.
  • Reviewers mention that Typeform excels in "Survey Distribution," scoring 9.0, with features that allow seamless sharing across various platforms, whereas SurveyMonkey's score of 8.8 indicates it is effective but not as versatile in distribution methods.
  • G2 users highlight Typeform's "Conditional Logic" feature, which scores 9.0, allowing for more personalized survey experiences, while SurveyMonkey's score of 8.5 shows it offers this functionality but with less flexibility, leading to a more straightforward but less engaging user experience.
  • Users on G2 report that SurveyMonkey's "Quality of Support" scores 8.6, indicating a solid support system, but Typeform's score of 8.4 suggests that while support is available, it may not be as responsive or comprehensive, leading to mixed experiences among users.
  • Reviewers say that both platforms offer "Customization" options, but SurveyMonkey's score of 9.3 for "Forms" indicates a broader range of customizable features compared to Typeform's 8.6, which some users feel limits their ability to tailor surveys to specific needs.
  • Users report that Typeform's "Design" capabilities score 9.2, with many praising its visually appealing templates and multimedia support, while SurveyMonkey's score of 8.8 shows it offers good design options but lacks the same level of aesthetic appeal that Typeform provides.
Featured Products
Pricing
Entry-Level Pricing
SurveyMonkey
No pricing available
Typeform
FREE
Free
Per Month
Browse all 3 pricing plans
Free Trial
SurveyMonkey
Free Trial is available
Typeform
Free Trial is available
Ratings
Meets Requirements
9.0
20,150
8.9
659
Ease of Use
9.2
20,253
9.3
663
Ease of Setup
9.0
7,607
9.0
380
Ease of Admin
8.9
7,495
8.9
347
Quality of Support
8.6
14,263
8.4
481
Has the product been a good partner in doing business?
8.8
6,549
8.8
328
Product Direction (% positive)
7.7
19,712
8.5
624
Features by Category
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
742
Lead Monitoring
Not enough data
8.4
65
Not enough data
8.7
64
Not enough data
Feature Not Available
Data Capture
Not enough data
8.6
64
Not enough data
9.0
62
Not enough data
8.6
57
Not enough data
8.9
62
Analytics
Not enough data
8.7
58
Not enough data
8.5
60
Customization
Not enough data
9.3
65
Not enough data
9.1
64
Not enough data
8.7
60
Not enough data
8.7
61
7.7
581
Not enough data
Feedback Management
7.2
56
Not enough data
7.6
56
Not enough data
7.9
55
Not enough data
Feedback Analysis
7.8
52
Not enough data
7.6
53
Not enough data
7.1
52
Not enough data
Feedback Sources
7.9
53
Not enough data
9.2
53
Not enough data
7.5
51
Not enough data
7.3
51
Not enough data
Generative AI
7.1
49
Not enough data
Feature Not Available
Not enough data
8.5
11,304
8.6
2,089
Survey Management
9.0
1093
9.1
192
8.9
1131
9.1
195
8.5
1054
8.6
188
8.8
1097
8.9
186
Survey Customization
8.5
893
8.7
190
8.3
924
8.6
182
8.2
828
8.4
165
8.2
654
8.1
137
Survey Insights
8.6
1048
8.4
186
8.1
692
8.0
133
8.6
998
8.8
176
8.4
892
8.7
159
8.5
1,218
8.7
860
Customization
8.8
151
8.7
113
8.5
135
8.9
117
8.9
155
9.0
117
8.8
164
9.2
120
Additional Functionality
8.3
121
8.8
105
7.8
100
Feature Not Available
8.4
143
8.5
102
8.1
101
7.9
84
8.8
148
8.7
102
Categories
Categories
Shared Categories
SurveyMonkey
SurveyMonkey
Typeform
Typeform
SurveyMonkey and Typeform are categorized as Online Form Builder and Survey
Unique Categories
SurveyMonkey
SurveyMonkey is categorized as Feedback Analytics
Typeform
Typeform is categorized as Lead Capture
Reviews
Reviewers' Company Size
SurveyMonkey
SurveyMonkey
Small-Business(50 or fewer emp.)
36.2%
Mid-Market(51-1000 emp.)
34.1%
Enterprise(> 1000 emp.)
29.7%
Typeform
Typeform
Small-Business(50 or fewer emp.)
62.9%
Mid-Market(51-1000 emp.)
29.4%
Enterprise(> 1000 emp.)
7.7%
Reviewers' Industry
SurveyMonkey
SurveyMonkey
Education Management
8.6%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Non-Profit Organization Management
4.8%
Other
69.7%
Typeform
Typeform
Marketing and Advertising
12.1%
Information Technology and Services
9.2%
Computer Software
8.8%
Internet
4.2%
Education Management
3.7%
Other
61.9%
Most Helpful Reviews
SurveyMonkey
SurveyMonkey
Most Helpful Favorable Review
Sandi S.
SS
Sandi S.
Verified User in Entertainment

I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.

Most Helpful Critical Review
Pat M.
PM
Pat M.
Verified User in Market Research

The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...

Typeform
Typeform
Most Helpful Favorable Review
Matthew D.
MD
Matthew D.
Verified User in Marketing and Advertising

Just like Apple, typeform takes the simple approach of less is more. It’s extremely easy to use which makes it very user-friendly. Our conversion rates are killer since we switched over to typeform.

Most Helpful Critical Review
Matthias T.
MT
Matthias T.
Verified User in Media Production

Typeform is overpriced for me; 100 responses (that is, submissions by actual people) cost a whopping 30€ per month. That's 30c per simple survey response. On top of that, even when you're testing submissions yourself (i.e. making sure that automations...

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Typeform
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Discussions
SurveyMonkey
SurveyMonkey Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 comments
Kalie B.
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 comments
TB
Yes, you can.Read more
Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable
5 comments
Tharwuah S.
TS
Yes, you can track their IP address but you select for your respondents to be anonymous, then it will not track their IP address. And if it tracks their IP...Read more
Typeform
Typeform Discussions
Have you got APIs?
2 comments
Ruben P.
RP
Yes or maybe consider using Zapier?Read more
Is it possible to set up an integration in Typeform where only the file uploads that user provide get pulled into a google sheet not the whole entry?
2 comments
Alexandre G.
AG
I've never tried it, but I'm pretty sure Zapier can do that. Just link a new typeform entry to sheets, only retrieving the file attachment.Read more
Can we randomize the questions based on the audience?
2 comments
MW
Hey Nishant, you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people....Read more