Compare Sugar Sell and Talisma 
At a Glance
Market Segments
Mid-Market (48.6% of reviews)
Enterprise (65.2% of reviews)
Entry-Level Pricing
$19.00 Per Month
No pricing available
Sugar Sell
Star Rating
(763)3.8 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansTalisma
Star Rating
(24)3.1 out of 5
Market Segments
Enterprise (65.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TalismaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sugar Sell excels in Contact & Account Management with a score of 8.1, while Talisma falls short at 6.2, indicating that Sugar Sell provides a more robust solution for managing customer relationships.
- Reviewers mention that Sugar Sell's Lead Management feature is highly rated at 7.9, compared to Talisma's 5.5, suggesting that users find Sugar Sell more effective in tracking and nurturing leads.
- G2 users highlight that Sugar Sell offers superior Dashboards with a score of 8.0, which enhances data visualization and reporting capabilities, whereas Talisma's score of 5.7 indicates a less favorable user experience in this area.
- Users on G2 report that Sugar Sell's Quality of Support is rated at 7.6, significantly higher than Talisma's 6.3, suggesting that users feel more supported and satisfied with Sugar Sell's customer service.
- Reviewers say that Sugar Sell's Customization capabilities shine with a score of 8.2, allowing for tailored solutions, while Talisma does not provide the same level of flexibility, which can be a drawback for users needing specific configurations.
- Users report that Sugar Sell's Mobile User Support is rated at 7.3, indicating a better mobile experience compared to Talisma, which may impact users who rely on mobile access for their CRM needs.
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Pricing
Entry-Level Pricing
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Talisma
No pricing availableFree Trial
Sugar Sell
No trial information availableTalisma
No trial information availableRatings
Meets Requirements
7.9
605
7.0
23
Ease of Use
7.6
641
5.7
23
Ease of Setup
7.2
339
Not enough data
Ease of Admin
7.6
315
Not enough data
Quality of Support
7.6
548
6.3
21
Has the product been a good partner in doing business?
7.8
299
Not enough data
Product Direction (% positive)
7.0
592
2.9
23
Features by Category
Sales Force Automation
8.2
500
|
Verified
6.2
7
|
Verified
7.6
320
Not enough data
7.8
467
|
Verified
5.8
6
|
Verified
7.7
485
|
Verified
6.9
7
|
Verified
7.2
356
|
Verified
6.7
6
|
Verified
7.4
410
|
Verified
4.3
5
|
Verified
7.3
344
|
Verified
Not enough data
7.4
346
|
Verified
Not enough data
7.7
374
|
Verified
Not enough data
Marketing Automation
7.1
352
|
Verified
6.2
7
|
Verified
7.2
359
|
Verified
6.0
7
|
Verified
7.9
425
|
Verified
5.5
7
|
Verified
7.0
310
|
Verified
Not enough data
Customer Support
7.9
384
|
Verified
Not enough data
7.6
346
|
Verified
Not enough data
7.7
356
|
Verified
5.6
6
|
Verified
7.4
290
6.7
5
|
Verified
7.6
311
|
Verified
6.3
5
|
Verified
Reporting & Analytics
7.7
467
|
Verified
6.9
6
|
Verified
7.9
473
|
Verified
5.7
5
|
Verified
7.4
364
|
Verified
4.7
5
|
Verified
Mobile & Social
7.2
267
|
Verified
Not enough data
7.2
265
|
Verified
Not enough data
7.3
328
|
Verified
Not enough data
Platform
8.2
257
|
Verified
Not enough data
7.8
252
|
Verified
Not enough data
8.1
265
|
Verified
Not enough data
7.9
165
|
Verified
Not enough data
8.2
211
|
Verified
Not enough data
7.5
213
|
Verified
Not enough data
7.6
254
|
Verified
Not enough data
7.2
197
|
Verified
Not enough data
Integration
7.6
258
|
Verified
Not enough data
7.7
200
|
Verified
Not enough data
7.3
196
|
Verified
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Sugar Sell and Talisma are categorized as CRM
Unique Categories
Sugar Sell has no unique categories
Talisma has no unique categories
Reviews
Reviewers' Company Size
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talisma
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.2%
Computer Software
10.5%
Marketing and Advertising
5.8%
Financial Services
5.7%
Telecommunications
2.6%
Other
62.2%
Higher Education
43.5%
Education Management
39.1%
E-Learning
8.7%
Insurance
4.3%
Consumer Electronics
4.3%
Other
0.0%
Most Helpful Reviews
Sugar Sell
Most Helpful Favorable Review
Cristi H.
Verified User in Marketing and Advertising
First off, you can't beat the price. Secondly, the open source CRM can be customized easily right out-of-the-box. Furthermore, if you're willing to shell out a little extra money to a third-party Sugar vendor, your options are endless when it comes to...
Most Helpful Critical Review
Eugene C.
Verified User in Venture Capital & Private Equity
Not as robust as salesforce, but it works just fine for a pilot installation
Talisma
Most Helpful Favorable Review
Verified User in Higher Education
I liked that we could customize mass communications easily using information already in our bridged databases.
Most Helpful Critical Review
Verified User in Education Management
Some of the downsides to Talisma are that it can be slow to respond to commands. It is especially slow when you initially start it up for the 1st time after being shut down. Then as much as I like the auto file pop-up when someone calls in from a number on...
Cristi H.
Verified User in Marketing and Advertising
First off, you can't beat the price. Secondly, the open source CRM can be customized easily right out-of-the-box. Furthermore, if you're willing to shell out a little extra money to a third-party Sugar vendor, your options are endless when it comes to...
Verified User in Higher Education
I liked that we could customize mass communications easily using information already in our bridged databases.
Eugene C.
Verified User in Venture Capital & Private Equity
Not as robust as salesforce, but it works just fine for a pilot installation
Verified User in Education Management
Some of the downsides to Talisma are that it can be slow to respond to commands. It is especially slow when you initially start it up for the 1st time after being shut down. Then as much as I like the auto file pop-up when someone calls in from a number on...
Alternatives
Discussions
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
Talisma has no discussions with answers
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