Compare ShipWorks and Shippo 
At a Glance
Market Segments
Small-Business (81.8% of reviews)
Small-Business (88.2% of reviews)
Entry-Level Pricing
$499 / mo 10,000 Shipments / mo
Free
ShipWorks
Star Rating
(11)4.4 out of 5
Market Segments
Small-Business (81.8% of reviews)
Entry-Level Pricing
$499 / mo 10,000 Shipments / mo
Browse all 4 pricing plansShippo
Star Rating
(70)4.2 out of 5
Market Segments
Small-Business (88.2% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shippo excels in "Label Printing" with a score of 9.4, making it a preferred choice for businesses that require efficient and high-quality label generation. In contrast, ShipWorks, while functional, does not highlight this feature as strongly, leading to a perception of less efficiency in this area.
- Reviewers mention that Shippo's "Order Tracking" feature is rated a perfect 10.0, indicating that users find it exceptionally reliable and user-friendly. ShipWorks, while also offering order tracking, does not achieve the same level of satisfaction, with a score of 9.1, suggesting that users may encounter some limitations.
- G2 users highlight Shippo's superior "E-commerce Platform Integration" with a perfect score of 10.0, which is crucial for businesses that rely heavily on online sales. ShipWorks, on the other hand, scores 8.9 in this area, indicating that while it integrates well, it may not support as many platforms or be as seamless as Shippo.
- Users on G2 report that ShipWorks shines in "Quality of Support," receiving a score of 8.8, which suggests that users feel well-supported when issues arise. Shippo, with a lower score of 7.9, indicates that some users may experience challenges in getting timely assistance.
- Reviewers mention that Shippo's "Return Labels" feature scores 8.4, which is beneficial for businesses that handle returns frequently. ShipWorks does not emphasize this feature as much, leading to a perception that it may not be as robust in managing returns.
- Users say that Shippo's "Product Direction" score of 8.3 reflects a positive outlook on its future development, while ShipWorks' score of 4.8 raises concerns about its ongoing improvements and updates, suggesting that users may feel less confident in its long-term viability.
Featured Products
Sponsored
Flxpoint
(73)
Shipping
Visit Website
Pricing
Entry-Level Pricing
ShipWorks
Basic - High Volume
$499 / mo
10,000 Shipments / mo
- Scan-Based Quality Control
- Cloud-Based Data Hub
- Intelligent Order Routing
Shippo
Starter
Free
You need a solution that’s quick and easy with no commitments.
- No Monthly Subscription Fees
- No Per Label Fee with Shippo's Default Carriers
- Best USPS, UPS, and DHL Express Discounts
Free Trial
ShipWorks
Free Trial is available
Shippo
Free Trial is available
Ratings
Meets Requirements
9.3
9
8.6
52
Ease of Use
9.1
9
8.9
53
Ease of Setup
Not enough data
8.8
16
Ease of Admin
Not enough data
9.4
15
Quality of Support
8.8
8
7.9
43
Has the product been a good partner in doing business?
Not enough data
9.2
14
Product Direction (% positive)
4.8
9
8.3
54
Features by Category
Product Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Labels
Not enough data
9.4
38
Not enough data
8.4
31
Not enough data
8.8
24
Order management
Not enough data
9.1
33
Not enough data
8.9
31
Not enough data
8.8
31
Not enough data
8.7
30
Carrier and rate management
Not enough data
9.5
34
Not enough data
9.4
27
Not enough data
8.7
31
Inventory management
Not enough data
7.3
17
Not enough data
7.9
19
Not enough data
8.1
18
Reports
Not enough data
8.8
28
Not enough data
8.0
21
Not enough data
8.5
20
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ShipWorks and Shippo are categorized as Shipping
Unique Categories
ShipWorks has no unique categories
Shippo is categorized as Drop Shipping and Shipping Insurance
Reviews
Reviewers' Company Size
ShipWorks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Wholesale
27.3%
Retail
27.3%
Furniture
9.1%
Food Production
9.1%
Consumer Goods
9.1%
Other
18.2%
Retail
27.9%
Apparel & Fashion
10.3%
Consumer Goods
5.9%
Arts and Crafts
5.9%
Information Technology and Services
4.4%
Other
45.6%
Most Helpful Reviews
ShipWorks
Most Helpful Favorable Review
Isaiah P.
Verified User in Wholesale
Shipworks is easy to use and it has alot of reports that help you keep track of shipped items
Most Helpful Critical Review
Verified User in Furniture
We do not like the interface of Shipworks, we do not like having to constantly reconfigure our printers. Shipworks also does not properly send follow up emails to customers at all, a huge headache that never worked forcing us to look for alternatives for...
Shippo
Most Helpful Favorable Review
Codey R.
Verified User in Retail
I like how quickly and easily shippo is able to validate an address!
Most Helpful Critical Review
Brittany B.
Verified User in Arts and Crafts
Customer service is not capable of handling basic problems. Shippo "accidentally" reused a USPS tracking number too soon. So old data was still present on the current label. It's been 4 days and they haven't been able to do anything at all. They haven't...
Isaiah P.
Verified User in Wholesale
Shipworks is easy to use and it has alot of reports that help you keep track of shipped items
Codey R.
Verified User in Retail
I like how quickly and easily shippo is able to validate an address!
Verified User in Furniture
We do not like the interface of Shipworks, we do not like having to constantly reconfigure our printers. Shipworks also does not properly send follow up emails to customers at all, a huge headache that never worked forcing us to look for alternatives for...
Brittany B.
Verified User in Arts and Crafts
Customer service is not capable of handling basic problems. Shippo "accidentally" reused a USPS tracking number too soon. So old data was still present on the current label. It's been 4 days and they haven't been able to do anything at all. They haven't...
Discussions
ShipWorks has no discussions with answers
Shippo has no discussions with answers
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