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At a Glance
Market Segments
Small-Business (87.1% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
$0.00
$26.00 1 bookable staff Per Month
Setmore
Star Rating
(268)4.5 out of 5
Market Segments
Small-Business (87.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansTimely
Star Rating
(15)4.5 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$26.00 1 bookable staff Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Setmore excels in its Booking feature, achieving a perfect score of 10.0, which allows for seamless appointment scheduling and management, while Timely's booking capabilities, although effective, do not reach the same level of user satisfaction.
- Reviewers mention that Setmore's Appointment Follow-Up feature scores an impressive 9.6, providing automated reminders that help reduce no-shows, whereas Timely's follow-up capabilities, while functional, do not receive the same level of praise.
- G2 users highlight Setmore's Ease of Use with a score of 9.2, making it particularly user-friendly for small businesses, while Timely, with a score of 8.6, is noted to have a steeper learning curve for new users.
- Users on G2 report that Setmore's Quality of Support is rated at 8.8, with many reviewers appreciating the responsive customer service, while Timely's support, rated at 8.7, is seen as slightly less accessible.
- Reviewers mention that Setmore's Automation features score 9.1, allowing users to streamline their scheduling processes effectively, while Timely's automation tools, although useful, do not provide the same level of efficiency.
- Users say that Setmore's Multi-Calendar Integration feature, rated at 8.4, allows for better synchronization across different platforms, whereas Timely's integration capabilities, while adequate, are not as robust according to user feedback.
Pricing
Entry-Level Pricing
Setmore
Free
$0.00
Free for life. No trial, no credit card details required.
- Unlimited Appointments for up to 4 staff
- A Free, Custom Booking Page
- Email Reminders
Timely
Build
$26.00
1 bookable staff Per Month
For hair and beauty professionals who want more control and less admin.
- 100 SMS per month
- Customisable appointment calendar
- Social media booking and mini website
Free Trial
Setmore
Free Trial is available
Timely
Free Trial is available
Ratings
Meets Requirements
8.6
203
9.1
13
Ease of Use
9.2
203
8.6
13
Ease of Setup
9.0
131
Not enough data
Ease of Admin
9.2
126
Not enough data
Quality of Support
8.8
173
8.7
9
Has the product been a good partner in doing business?
9.2
119
Not enough data
Product Direction (% positive)
8.3
167
8.2
13
Features by Category
Platform Basics
8.3
16
Not enough data
9.2
23
Not enough data
Platform Content
9.1
22
Not enough data
8.9
25
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
24
Not enough data
Platform Performance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.5
56
Not enough data
9.0
33
Not enough data
8.6
38
Not enough data
9.0
55
Not enough data
9.4
58
Not enough data
9.5
53
Not enough data
9.1
42
Not enough data
9.1
58
Not enough data
Notifications
9.0
109
Not enough data
Feature Not Available
Not enough data
9.2
111
Not enough data
Settings
8.9
92
Not enough data
9.2
107
Not enough data
9.0
104
Not enough data
Personalization
8.5
82
Not enough data
9.1
90
Not enough data
Integrations
8.5
69
Not enough data
8.9
81
Not enough data
8.2
48
Not enough data
8.6
50
Not enough data
Feature Not Available
Not enough data
Generative AI
8.0
9
Not enough data
8.0
9
Not enough data
6.9
9
Not enough data
6.9
9
Not enough data
7.0
9
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Client Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artist Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Business Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Setmore and Timely are categorized as Online Appointment Scheduling
Unique Categories
Setmore is categorized as Interview Scheduling
Timely is categorized as Tattoo Business Management
Reviews
Reviewers' Company Size
Setmore
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Timely
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
16.7%
Hospital & Health Care
5.3%
Higher Education
5.3%
Consumer Services
4.9%
Accounting
4.2%
Other
63.5%
Computer Software
14.3%
Retail
7.1%
Real Estate
7.1%
Photography
7.1%
Marketing and Advertising
7.1%
Other
57.1%
Alternatives
Discussions
What is Setmore app?
3 Comments
JM
Setmore is a scheduling app designed to assist small to medium sized services businesses manage staff and client appointments, while accepting payments for...Read more
Do I need to have a website to enable my customers to book appointments with me?
2 Comments
MS
No, you calendar will have its own URL provided by Setmore. You can change it to whatever you want, it will look like this: yourname.setmore.comRead more
Any integration with PayPal, Mail Chimp and any Accounting Programs?
2 Comments
G2
I think you can consider Quickbook as one of the solution since IPN can be connectied with it.Read more
Timely has no discussions with answers
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