Compare Salesforce Health Cloud and healthgrades Quality Solutions 
At a Glance
Market Segments
Enterprise (46.9% of reviews)
Enterprise (40.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Salesforce Health Cloud
Star Rating
(35)3.8 out of 5
Market Segments
Enterprise (46.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Salesforce Health Cloudhealthgrades Quality Solutions
Star Rating
(11)3.8 out of 5
Market Segments
Enterprise (40.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about healthgrades Quality SolutionsFeatured Products
Sponsored
Eldermark
(3)
Interactive Patient Care Systems (IPC)
Visit Website
Sponsored
DoctorConnect.net
(11)
Interactive Patient Care Systems (IPC)
Visit Website
Salesforce Health Cloud vs healthgrades Quality Solutions
- Reviewers felt that Salesforce Health Cloud meets the needs of their business better than healthgrades Quality Solutions.
- When comparing quality of ongoing product support, reviewers felt that healthgrades Quality Solutions is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce Health Cloud over healthgrades Quality Solutions.
Pricing
Entry-Level Pricing
Salesforce Health Cloud
No pricing availablehealthgrades Quality Solutions
No pricing availableFree Trial
Salesforce Health Cloud
No trial information availablehealthgrades Quality Solutions
No trial information availableRatings
Meets Requirements
7.9
21
7.8
9
Ease of Use
7.7
22
8.1
9
Ease of Setup
6.9
7
Not enough data
Ease of Admin
7.4
7
Not enough data
Quality of Support
7.8
20
8.7
5
Quality of Work
Not enough data
Not enough data
Responsiveness
Not enough data
Not enough data
Expertise of Team
Not enough data
Not enough data
Execution Ability
Not enough data
Not enough data
Communication Skills
Not enough data
Not enough data
Professionalism
Not enough data
Not enough data
Has the product been a good partner in doing business?
8.8
8
Not enough data
Product Direction (% positive)
7.9
22
7.1
8
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Flow
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Patient Experience
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Salesforce Health Cloud and healthgrades Quality Solutions share no categories
Unique Categories
Salesforce Health Cloud is categorized as Patient Engagement, Patient Relationship Management (PRM), and Interactive Patient Care Systems (IPC)
healthgrades Quality Solutions is categorized as Other Healthcare Services
Reviews
Reviewers' Company Size
Salesforce Health Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
healthgrades Quality Solutions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
65.6%
Health, Wellness and Fitness
9.4%
Computer Software
9.4%
Information Technology and Services
6.3%
Marketing and Advertising
3.1%
Other
6.3%
Hospital & Health Care
50.0%
Medical Practice
30.0%
Education Management
10.0%
Computer Software
10.0%
‐
Other
0.0%
Most Helpful Reviews
Salesforce Health Cloud
Most Helpful Favorable Review
Verified User in Marketing and Advertising
It's scalable and easy integrations with applications
Most Helpful Critical Review
Megan C.
Verified User in Hospital & Health Care
Although it’s very detailed, hard to find certain items and reporting is not easy.
healthgrades Quality Solutions
Most Helpful Favorable Review
Verified User in Medical Practice
Easy to use and explain to patients for them to submit surveys
Most Helpful Critical Review
Verified User in Medical Practice
The provider is coerced into participating in a site that they never opt into. The only patients that go out of their way to leave a review are either those that are asked to by the provider or staff, which is exactly what healthgrades suggest you do...
Verified User in Marketing and Advertising
It's scalable and easy integrations with applications
Verified User in Medical Practice
Easy to use and explain to patients for them to submit surveys
Megan C.
Verified User in Hospital & Health Care
Although it’s very detailed, hard to find certain items and reporting is not easy.
Verified User in Medical Practice
The provider is coerced into participating in a site that they never opt into. The only patients that go out of their way to leave a review are either those that are asked to by the provider or staff, which is exactly what healthgrades suggest you do...
Discussions
Salesforce Health Cloud has no discussions with answers
healthgrades Quality Solutions has no discussions with answers
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