Compare Rulai and TARS 
At a Glance
Market Segments
Small-Business (56.1% of reviews)
Small-Business (57.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Rulai
Star Rating
(82)4.6 out of 5
Market Segments
Small-Business (56.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about RulaiTARS
Star Rating
(171)4.6 out of 5
Market Segments
Small-Business (57.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TARSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TARS excels in its Quality of Support with a score of 9.6, while Rulai follows closely with a score of 9.1. Reviewers mention that TARS provides prompt and effective assistance, making it a reliable partner for businesses.
- Reviewers mention that Rulai shines in Route To Human capabilities, scoring 9.2 compared to TARS' 8.7. Users on G2 appreciate Rulai's seamless transition to human agents, which enhances customer experience during complex interactions.
- Users say that TARS offers superior Drip Sequences with a score of 9.3, while Rulai's score of 8.4 indicates room for improvement. Reviewers highlight TARS' ability to create effective automated follow-up sequences that engage customers over time.
- G2 users report that Rulai has a slight edge in Analytics with a score of 9.0, compared to TARS' 8.5. Reviewers mention that Rulai's analytics tools provide deeper insights into customer interactions, helping businesses refine their strategies.
- Users report that TARS has a more user-friendly Customization Interface with a score of 8.6, while Rulai scores 8.9. However, reviewers mention that TARS' drag-and-drop features make it easier for non-technical users to create personalized experiences.
- Reviewers mention that Rulai's AI Text Generation capabilities, scoring 7.8, are less robust compared to TARS' score of 8.5. Users on G2 express that TARS provides more coherent and contextually relevant text generation, which is crucial for maintaining brand voice.
Featured Products
Sponsored
Customerly
(34)
Landing Page Builders
Visit Website
Pricing
Entry-Level Pricing
Rulai
No pricing availableTARS
No pricing availableFree Trial
Rulai
Free Trial is available
TARS
Free Trial is available
Ratings
Meets Requirements
9.1
42
8.7
106
Ease of Use
9.3
43
9.0
108
Ease of Setup
9.2
17
9.0
72
Ease of Admin
9.2
18
9.1
71
Quality of Support
9.1
34
9.6
106
Has the product been a good partner in doing business?
9.6
15
9.4
72
Product Direction (% positive)
8.6
42
8.5
93
Features by Category
Messenger
Not enough data
9.2
18
|
Verified
Not enough data
7.9
14
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
8.6
19
|
Verified
Channels
Not enough data
8.8
11
|
Verified
Not enough data
9.0
22
|
Verified
Not enough data
8.9
9
|
Verified
Not enough data
Not enough data
Not enough data
8.9
6
|
Verified
Customers
Not enough data
9.1
13
|
Verified
Not enough data
8.8
13
Not enough data
8.7
21
|
Verified
Not enough data
8.9
23
|
Verified
Not enough data
8.5
21
|
Verified
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Responses
8.9
21
8.7
31
9.0
22
9.0
29
9.2
20
8.7
24
9.2
22
9.0
25
8.4
18
9.3
21
Platform
9.2
18
9.3
15
8.9
18
9.3
27
8.6
20
8.8
25
9.0
18
8.5
24
9.0
16
8.3
16
9.0
17
8.9
18
8.9
20
8.6
29
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Page Customization
Not enough data
8.2
12
|
Verified
Not enough data
8.7
10
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.5
12
|
Verified
Page Optimization
Not enough data
8.1
8
Not enough data
9.1
11
Not enough data
8.5
9
|
Verified
Not enough data
7.6
9
|
Verified
Integrations
Not enough data
Not enough data
Not enough data
7.9
7
|
Verified
Not enough data
8.8
7
|
Verified
Generative AI
Not enough data
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Rulai and TARS are categorized as Chatbots and Bot Platforms
Unique Categories
Rulai is categorized as AI Agents
TARS is categorized as Landing Page Builders and Conversational Marketing
Reviews
Reviewers' Company Size
Rulai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TARS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.2%
Computer Software
13.6%
Telecommunications
7.6%
Real Estate
6.1%
Banking
6.1%
Other
51.5%
Marketing and Advertising
12.8%
Financial Services
11.5%
Health, Wellness and Fitness
7.4%
Internet
5.4%
Telecommunications
4.1%
Other
58.8%
Most Helpful Reviews
Rulai
Most Helpful Favorable Review
AHMED SALIH F.
Verified User in Health, Wellness and Fitness
The simplicity in designing the dialog and how easy it is to build CUIs
Most Helpful Critical Review
Verified User in Computer Software
The developer training I took was okay overall but I found it hard to stay focused during the instructional videos . The assignments were fairly easy but they did get me acquainted with the software. That said, I think it's worth taking at least one of...
TARS
Most Helpful Favorable Review
Karim M.
Verified User in Computer Software
Customer Support and new features develoment
Most Helpful Critical Review
Verified User in Marketing and Advertising
The customer support is VERY irresponsive. In my role as marketing manager at an SME in the US, I make use of a lot of SaaS, but I think I've never experienced such an irresponsive customer support. I've used Tars for about a year now, and have tried to...
AHMED SALIH F.
Verified User in Health, Wellness and Fitness
The simplicity in designing the dialog and how easy it is to build CUIs
Karim M.
Verified User in Computer Software
Customer Support and new features develoment
Verified User in Computer Software
The developer training I took was okay overall but I found it hard to stay focused during the instructional videos . The assignments were fairly easy but they did get me acquainted with the software. That said, I think it's worth taking at least one of...
Verified User in Marketing and Advertising
The customer support is VERY irresponsive. In my role as marketing manager at an SME in the US, I make use of a lot of SaaS, but I think I've never experienced such an irresponsive customer support. I've used Tars for about a year now, and have tried to...
Discussions
How best we can use voice integrated feature of Rulai. What is source code. Can we customize the source code for specific use
1 comment
SK
Rulai's Voice Gateway feature can be modified - there would need to be some discussion on the requirements. There is room for out-of-the-box customization...Read more
What is the best way of integrating Rulai with any existing apps?
1 comment
SK
If you have access to the fitness app's code, there are several options:
1) You can have a button that leads to a webview for the bot. In this case, you...Read more
What is the best way to delivery early?
1 comment
Official Response from Rulai
Use Rulai's discovery accelerator to analyze historical transcripts to find out what the high-frequency intents are. That's a process we call 'intent...Read more
How to integrate TARs with CRM platform like Salesforce?
2 comments
VA
Hi Biplab,
You can do this using our API Integration feature where you can make 3rd party API calls directly from the chatbot. Please refer to this help...Read more
How soon can we expect AI Bot from Tars?
1 comment
MF
Depends on what scope of the AI. Right now it can be integrated with Dialogflow. You can also use this for NLP and Vision object identification using Google...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
