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Compare Reviews.io and eKomi 
At a Glance
Market Segments
Small-Business (84.9% of reviews)
Small-Business (69.2% of reviews)
Entry-Level Pricing
$29.00 300 Review Invites Per Month
No pricing available
Reviews.io
Star Rating
(624)4.8 out of 5
Market Segments
Small-Business (84.9% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Browse all 4 pricing planseKomi
Star Rating
(14)2.8 out of 5
Market Segments
Small-Business (69.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about eKomiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reviews.io excels in overall user satisfaction, boasting a significantly higher G2 Score compared to eKomi. Users appreciate the platform's trustworthiness and its ability to provide a great overview and integrations with other tools like Klaviyo.
- Users say that Reviews.io offers a much smoother implementation process, with many highlighting the intuitive onboarding wizard that makes getting started easy. In contrast, eKomi users have mentioned challenges with setup, indicating a less seamless experience.
- Reviewers mention the exceptional customer support provided by Reviews.io, with feedback praising the ultra-fast online support and the attentiveness of the team. eKomi, however, has received lower ratings in this area, with users expressing a desire for more responsive assistance.
- According to verified reviews, Reviews.io stands out for its ease of use, with users finding it straightforward for customers to leave reviews. eKomi, while noted for being user-friendly, does not match the same level of satisfaction in this regard.
- Users highlight that Reviews.io's flexibility allows for quick adaptations to various business needs, which is a significant advantage for small businesses. eKomi, while useful for generating user reviews, has been described as less adaptable, which may limit its effectiveness for some users.
- Reviewers note that Reviews.io has a much larger volume of recent reviews, indicating a more active user base and up-to-date feedback. In contrast, eKomi has not received any recent reviews, which may raise concerns about its current relevance and user engagement.
Pricing
Entry-Level Pricing
Reviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
eKomi
No pricing availableFree Trial
Reviews.io
Free Trial is available
eKomi
No trial information availableRatings
Meets Requirements
9.2
515
4.8
11
Ease of Use
8.9
521
6.2
11
Ease of Setup
8.6
388
5.8
6
Ease of Admin
9.0
311
4.2
6
Quality of Support
9.6
519
3.8
10
Has the product been a good partner in doing business?
9.4
311
3.1
6
Product Direction (% positive)
9.3
470
4.7
11
Features by Category
Collection
8.3
126
6.3
5
8.8
224
|
Verified
4.7
6
8.6
221
|
Verified
5.0
6
8.6
212
|
Verified
5.6
6
8.2
188
|
Verified
5.0
6
Agentic AI - Review Management
7.6
14
Not enough data
8.0
14
Not enough data
Moderation
8.9
212
|
Verified
5.6
6
8.8
205
|
Verified
4.2
6
8.3
177
|
Verified
5.0
6
Use Cases
9.0
198
|
Verified
5.6
6
8.6
176
|
Verified
5.6
6
9.0
205
|
Verified
4.2
6
Administration
7.6
164
|
Verified
4.2
6
8.0
102
4.7
6
8.4
173
|
Verified
4.7
6
8.7
177
|
Verified
4.7
6
Feature Not Available
4.7
6
Display Options
8.5
172
|
Verified
4.4
6
8.9
197
|
Verified
3.9
6
8.8
192
|
Verified
4.4
6
8.5
174
|
Verified
5.0
6
Generative AI
8.0
102
Not enough data
Consumer Intelligence
9.4
211
|
Verified
Not enough data
8.8
170
|
Verified
Not enough data
8.8
178
|
Verified
Not enough data
Reporting
8.0
150
Not enough data
8.3
157
|
Verified
Not enough data
9.1
198
|
Verified
Not enough data
Media Monitoring
7.9
151
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
8.1
152
|
Verified
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.9
76
Not enough data
Agentic AI - Online Reputation Management
7.8
26
Not enough data
8.3
25
Not enough data
8.5
28
Not enough data
8.2
25
Not enough data
8.3
25
Not enough data
8.3
25
Not enough data
Categories
Categories
Shared Categories
Reviews.io and eKomi are categorized as Review Management
Unique Categories
Reviews.io is categorized as Online Reputation Management
eKomi has no unique categories
Reviews
Reviewers' Company Size
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eKomi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
25.9%
Apparel & Fashion
8.5%
Consumer Goods
5.9%
Health, Wellness and Fitness
5.6%
Marketing and Advertising
3.8%
Other
50.3%
Retail
23.1%
Chemicals
15.4%
Accounting
15.4%
Telecommunications
7.7%
Public Safety
7.7%
Other
30.8%
Discussions
Reviews.io has no discussions with answers
eKomi has no discussions with answers
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