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Compare Retail Pro and Salesforce Commerce for B2C 
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At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Mid-Market (40.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Retail Pro
Star Rating
(32)3.8 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Retail ProSalesforce Commerce for B2C
Star Rating
(569)4.3 out of 5
Market Segments
Mid-Market (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansRetail Pro vs Salesforce Commerce for B2C
When assessing the two solutions, reviewers found Salesforce Commerce for B2C easier to use. However, Retail Pro is easier to set up and administer. Reviewers also preferred doing business with Retail Pro overall.
- Reviewers felt that Salesforce Commerce for B2C meets the needs of their business better than Retail Pro.
- When comparing quality of ongoing product support, reviewers felt that Salesforce Commerce for B2C is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce Commerce for B2C over Retail Pro.
Pricing
Entry-Level Pricing
Retail Pro
No pricing availableSalesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Retail Pro
No trial information availableSalesforce Commerce for B2C
No trial information availableRatings
Meets Requirements
8.3
23
8.6
341
Ease of Use
7.9
24
8.2
440
Ease of Setup
8.3
7
7.9
267
Ease of Admin
8.8
7
8.1
133
Quality of Support
7.8
23
8.3
322
Has the product been a good partner in doing business?
8.9
6
8.6
131
Product Direction (% positive)
6.4
23
8.6
325
Features by Category
POS
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.3
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Design
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Merchandising
Not enough data
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Analytics
Not enough data
9.2
22
Not enough data
9.2
22
Administration
Not enough data
9.2
21
Not enough data
9.0
21
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Headless Commerce
Not enough data
8.2
98
Not enough data
8.5
102
Not enough data
8.4
98
Not enough data
8.4
103
Not enough data
8.4
101
Generative AI
Not enough data
8.1
83
Not enough data
8.0
87
Agentic AI - E-Commerce Platforms
Not enough data
8.7
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.5
19
Not enough data
8.5
19
Merchandising/Marketing
Not enough data
8.2
217
Not enough data
8.3
163
Not enough data
8.2
230
Not enough data
8.0
223
Not enough data
7.7
210
Not enough data
8.0
209
Not enough data
8.1
206
Product Catalog
Not enough data
8.4
217
Not enough data
8.2
217
Not enough data
8.2
225
Not enough data
8.2
197
Order Process
Not enough data
8.3
218
Not enough data
8.1
214
Not enough data
8.3
211
Not enough data
8.3
216
Not enough data
8.2
218
Not enough data
7.9
204
Not enough data
8.2
206
Not enough data
8.1
189
Multi-Channel Support
Not enough data
8.3
202
Not enough data
8.2
205
Not enough data
8.3
189
Not enough data
8.2
208
Not enough data
8.0
194
Not enough data
8.1
135
Not enough data
8.2
183
Platform
Not enough data
8.2
199
Not enough data
8.2
215
Not enough data
8.3
202
Not enough data
8.4
217
Not enough data
8.2
221
Not enough data
8.6
210
Not enough data
8.6
198
Not enough data
8.5
202
Not enough data
8.3
188
Not enough data
8.5
184
Not enough data
8.4
195
Not enough data
8.5
216
Payment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checkout
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Help and support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
8.6
28
Not enough data
8.5
28
Omnichannel Features
Not enough data
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.6
28
Not enough data
8.3
27
Categories
Categories
Shared Categories
Retail Pro and Salesforce Commerce for B2C share no categories
Unique Categories
Retail Pro is categorized as Retail Management Software and Retail POS
Salesforce Commerce for B2C is categorized as E-Commerce Platforms, E-Merchandising, Mobile E-Commerce, Omnichannel Commerce, and Shopping Cart
Reviews
Reviewers' Company Size
Retail Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
48.1%
Apparel & Fashion
22.2%
Design
7.4%
Sports
3.7%
Sporting Goods
3.7%
Other
14.8%
Retail
12.6%
Information Technology and Services
10.9%
Computer Software
8.0%
Apparel & Fashion
5.7%
Consumer Goods
4.4%
Other
58.4%
Alternatives
Discussions
What kind of businesses is Retail Pro software designed for?
1 Comment
KH
Retail pro is designed for retail stores.Read more
Retail Pro has no more discussions with answers
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
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