Compare Respondent and UserTesting 
- Users report that UserTesting excels in its video snippets feature, with a score of 8.7, allowing for effective visual feedback collection, while Respondent's score of 8.4 indicates it may not be as robust in this area.
- Reviewers mention that Respondent offers superior survey management capabilities, particularly with its survey builder and question types, both scoring 8.8, compared to UserTesting's lower scores of 5.8 and 7.3 respectively, making it a better choice for detailed survey creation.
- G2 users highlight that UserTesting's test feedback functionality is strong, scoring 8.6, but Respondent's overall feedback management features, including media library and sorting, score higher at 8.8 and 9.0, indicating a more organized approach to managing feedback.
- Users on G2 report that Respondent shines in participant selection, particularly with its in-app and in-store options scoring 8.3 and 8.1, respectively, while UserTesting's scores in this area are lower, suggesting Respondent may provide a more diverse recruitment pool.
- Reviewers mention that UserTesting's real-time analysis feature scores 8.2, but Respondent's overall analytics capabilities, including reporting & analytics and data exporting, score significantly higher at 8.8 and 8.6, indicating a more comprehensive analytics suite.
- Users say that while UserTesting has a solid quality of support rating at 9.0, Respondent's support features, including privacy and customization, score even higher at 9.2, suggesting a more user-friendly experience in terms of assistance and customization options.
- Test builder and template gallery
- Demographic filters and screener questions
- Dashboard and metrics
I enjoy signing up for focus groups that offer new technologies. Being part of a professional service business, it's my job to ensure that we are using technologies that help us meet our bottom line efficiently and effectively.
This is the worst experience I've ever had with a software product. I would accept some limitations and bugs, if it was an early stage startup, but we're talking about an 8-year old company that charges researchers easily several thousands of dollars in...
When your user population is easy to find, UserTesting allows you to run unmoderated studies in less than a day. I appreciate how easy the screener is to set up and how intuitive it is to set-up a study. Even more than that, the abi.ity to connect with a...
The video editing dashboard is confusing where you have the option to clip and take notes or make indicators... I got lost every now and then. My goal was to know why I was making certain marks on the videos.
I enjoy signing up for focus groups that offer new technologies. Being part of a professional service business, it's my job to ensure that we are using technologies that help us meet our bottom line efficiently and effectively.
When your user population is easy to find, UserTesting allows you to run unmoderated studies in less than a day. I appreciate how easy the screener is to set up and how intuitive it is to set-up a study. Even more than that, the abi.ity to connect with a...
This is the worst experience I've ever had with a software product. I would accept some limitations and bugs, if it was an early stage startup, but we're talking about an 8-year old company that charges researchers easily several thousands of dollars in...
The video editing dashboard is confusing where you have the option to clip and take notes or make indicators... I got lost every now and then. My goal was to know why I was making certain marks on the videos.
