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- Waitwhile
- Qtrac Virtual Queuing and Appointment Scheduling Platform-vs-Waitwhile
Compare Qtrac Virtual Queuing and Appointment Scheduling Platform and Waitwhile 
At a Glance
Market Segments
Mid-Market (58.1% of reviews)
Small-Business (48.0% of reviews)
Entry-Level Pricing
Starting at $531.00 1 Location Per Month
$0.00 50 Waitlisted guest parties
Qtrac Virtual Queuing and Appointment Scheduling Platform
Star Rating
(45)4.7 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Entry-Level Pricing
Starting at $531.00 1 Location Per Month
Browse all 3 pricing plansWaitwhile
Star Rating
(237)4.9 out of 5
Market Segments
Small-Business (48.0% of reviews)
Entry-Level Pricing
$0.00 50 Waitlisted guest parties
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Waitwhile excels in ease of use with a score of 9.5, making it highly intuitive for small businesses, while Qtrac's ease of use score of 8.9 suggests a steeper learning curve for some users.
- Reviewers mention that Waitwhile's SMS Updates feature scores 9.0, providing timely notifications, whereas Qtrac's SMS Updates score of 8.6 indicates room for improvement in communication efficiency.
- G2 users highlight Waitwhile's superior reporting capabilities, particularly in Customer Information and Location-based Performance Reports, scoring 9.1, compared to Qtrac's 8.8 and 8.2 respectively, suggesting that Waitwhile offers more actionable insights.
- Users on G2 appreciate Waitwhile's robust multi-calendar integration with a score of 9.0, which allows seamless scheduling across different platforms, while Qtrac's integration capabilities, scoring 8.1 for Payment Acceptance, may limit flexibility for some businesses.
- Reviewers say that Waitwhile's personalization options, particularly in Branding (9.4), allow businesses to create a more tailored customer experience, while Qtrac's lower score in this area indicates less flexibility in branding opportunities.
- Users report that both platforms have equal quality of support, scoring 9.6, but Waitwhile's overall higher ratings in other areas suggest a more comprehensive user experience, making it a more favorable choice for ongoing support and partnership.
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Pricing
Entry-Level Pricing
Qtrac Virtual Queuing and Appointment Scheduling Platform
Waitlist Starter
Starting at $531.00
1 Location Per Month
Virtual Queuing Platform, Mobile Queuing Platform, Snapshot (Custom Dashboards for Day-to-day and Real-time Analytics and Reporting)
- Get a quote today!
Waitwhile
Free
$0.00
50 Waitlisted guest parties
- 1 location
- 50 visits/month
- 2 SMS/visit
Free Trial
Qtrac Virtual Queuing and Appointment Scheduling Platform
No trial information availableWaitwhile
Free Trial is available
Ratings
Meets Requirements
8.9
29
9.5
201
Ease of Use
8.9
29
9.5
207
Ease of Setup
8.8
22
9.1
116
Ease of Admin
8.9
22
9.2
79
Quality of Support
9.6
28
9.6
182
Has the product been a good partner in doing business?
9.8
21
9.8
77
Product Direction (% positive)
9.6
28
9.6
198
Features by Category
Customer Support
8.6
24
9.1
124
7.6
19
8.3
100
7.5
19
8.3
102
Reporting and Analytics
8.8
24
9.1
131
8.2
21
8.9
103
8.3
22
8.8
102
8.2
23
9.0
104
Hardware
Feature Not Available
Feature Not Available
7.8
19
8.5
97
8.6
19
8.7
99
Generative AI
Feature Not Available
7.4
78
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Notifications
Not enough data
9.4
94
Not enough data
9.4
90
Not enough data
9.5
94
Settings
Not enough data
9.4
80
Not enough data
9.4
87
Not enough data
9.3
81
Personalization
Not enough data
9.4
80
Not enough data
9.2
79
Integrations
Not enough data
9.0
75
Not enough data
9.2
79
Not enough data
8.1
65
Not enough data
8.0
58
Not enough data
9.3
82
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Qtrac Virtual Queuing and Appointment Scheduling Platform and Waitwhile are categorized as Queue Management
Unique Categories
Qtrac Virtual Queuing and Appointment Scheduling Platform has no unique categories
Waitwhile is categorized as Online Appointment Scheduling
Reviews
Reviewers' Company Size
Qtrac Virtual Queuing and Appointment Scheduling Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Waitwhile
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
23.3%
Retail
11.6%
Higher Education
9.3%
Veterinary
7.0%
Telecommunications
4.7%
Other
44.2%
Retail
24.5%
Consumer Services
6.6%
Higher Education
6.1%
Veterinary
5.7%
Non-Profit Organization Management
3.9%
Other
53.3%
Most Helpful Reviews
Qtrac Virtual Queuing and Appointment Scheduling Platform
Most Helpful Favorable Review
Verified User in Retail
THE INTERACTIVE INTERFACE ALLOWS USERS TO SEE REAL WAIT TIMES FOR CUSTOMERS AND ALSO ALLOWS US TO HIGHLIGHT SENIOR CITIZENS DURING THIS HEALTH-CONSCIOUS TIME.
Most Helpful Critical Review
Verified User in Education Management
It is not as intuative as develepers think. In order to make every day changes (for example changing hours of operation for only 1 queue in a location) you have to go to multiple areas of the website. Additionally, making changes to communication is not...
Waitwhile
Most Helpful Favorable Review
Verified User in Events Services
Waitwhile was a very easy to use, off the rack, line management/booking software solution. The updates working across the network were instantaneous and the user interface was intuitive and easy for both the consumers and management. We trained our staff...
Most Helpful Critical Review
Verified User in Public Relations and Communications
Des fois ça ne marche pas. Par exemple, la liste d'attente se ferme sans prévenir.
Verified User in Retail
THE INTERACTIVE INTERFACE ALLOWS USERS TO SEE REAL WAIT TIMES FOR CUSTOMERS AND ALSO ALLOWS US TO HIGHLIGHT SENIOR CITIZENS DURING THIS HEALTH-CONSCIOUS TIME.
Verified User in Events Services
Waitwhile was a very easy to use, off the rack, line management/booking software solution. The updates working across the network were instantaneous and the user interface was intuitive and easy for both the consumers and management. We trained our staff...
Verified User in Education Management
It is not as intuative as develepers think. In order to make every day changes (for example changing hours of operation for only 1 queue in a location) you have to go to multiple areas of the website. Additionally, making changes to communication is not...
Verified User in Public Relations and Communications
Des fois ça ne marche pas. Par exemple, la liste d'attente se ferme sans prévenir.
Discussions
Qtrac Virtual Queuing and Appointment Scheduling Platform has no discussions with answers
Does Waitwhile have an app?
3 comments
SS
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
How do you use Waitwhile?
2 comments
MS
We are a walk in animal clinic with high volume so we use Waitwhile to manage our client visits. Read more
Cannot download app
1 comment
Official Response from Waitwhile
Hi Patricia! We may not be able to address it from our side just yet; ironically, since our app is still pretty new, that may resolve once more people...Read more
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