Compare Protonmail and Zoho Mail 
At a Glance
Market Segments
Small-Business (54.8% of reviews)
Small-Business (73.6% of reviews)
Entry-Level Pricing
$5 per month
0
Protonmail
Star Rating
(128)4.4 out of 5
Market Segments
Small-Business (54.8% of reviews)
Entry-Level Pricing
$5 per month
Browse all 3 pricing plansZoho Mail
Star Rating
(698)4.4 out of 5
Market Segments
Small-Business (73.6% of reviews)
Entry-Level Pricing
0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Protonmail excels in security features, particularly with its end-to-end encryption, which reviewers mention as a significant advantage for privacy-conscious users. In contrast, Zoho Mail offers solid security but lacks the same level of encryption, which some users feel is a drawback.
- Reviewers mention that Protonmail's user-friendly interface is intuitive, making it easy for new users to navigate. However, users on G2 note that Zoho Mail's interface, while functional, can feel cluttered and less straightforward, which may hinder the user experience.
- G2 users highlight Protonmail's superior offline access capabilities, allowing users to manage their emails without an internet connection. In comparison, Zoho Mail's offline functionality is limited, which some users find frustrating when they need to access their emails on the go.
- Users say that Protonmail's task management features, such as task prioritization and recurring tasks, are robust and well-integrated into the email experience. Conversely, reviewers mention that Zoho Mail's task management tools are less comprehensive, which may not meet the needs of users looking for advanced task features.
- Reviewers mention that Zoho Mail shines in its integration capabilities, particularly with third-party applications, making it a preferred choice for users who rely on various tools. Protonmail, while offering some integrations, does not match the breadth of options available with Zoho Mail.
- Users on G2 report that Protonmail's customer support is responsive and helpful, particularly for security-related inquiries. In contrast, while Zoho Mail provides 24/7 support, some users mention that response times can be slower, which may affect user satisfaction during critical issues.
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Pricing
Entry-Level Pricing
Protonmail
ProtonMail Plus
$5
per month
$4 a month if paid yearly billed as $48 per year
- 5 GB Storage
- 1 Custom Domain
- 5 Addresses
Zoho Mail
Free
0
Get started for free!
- 5GB /User Mailbox Storage
- Online office apps (Writer, Sheet, Show)
- Integrated chat
Free Trial
Protonmail
No trial information availableZoho Mail
Free Trial is available
Ratings
Meets Requirements
9.0
111
8.9
587
Ease of Use
8.8
112
9.0
586
Ease of Setup
9.1
15
8.5
225
Ease of Admin
9.2
14
8.8
198
Quality of Support
8.1
101
8.3
517
Has the product been a good partner in doing business?
9.4
11
8.8
189
Product Direction (% positive)
9.4
110
8.5
569
Features by Category
Browser
Not enough data
9.9
13
Not enough data
9.5
13
Not enough data
9.6
12
User Tools
Not enough data
9.0
12
Not enough data
9.6
12
Not enough data
9.7
12
Editing Tools
Not enough data
9.3
12
Not enough data
9.5
11
Workspace Options
Not enough data
9.2
12
Not enough data
9.2
11
Task Creation
Not enough data
9.3
38
Not enough data
8.9
38
Not enough data
8.9
35
Not enough data
9.1
35
Task Management
Not enough data
9.3
38
Not enough data
9.6
39
Not enough data
8.9
36
Not enough data
9.2
37
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Calendar View
Not enough data
9.0
56
Not enough data
9.1
57
Shared Calendar
Not enough data
9.2
56
Not enough data
9.2
53
Accessibility
Not enough data
8.9
52
Not enough data
9.0
52
Integration
Not enough data
9.2
52
Not enough data
9.3
48
Not enough data
9.3
51
Notifications
Not enough data
9.2
51
Not enough data
9.0
48
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Protonmail and Zoho Mail are categorized as Email
Unique Categories
Protonmail is categorized as Email Encryption
Zoho Mail is categorized as Bookmark Manager, Note-Taking Software, Calendar, Domain Registrars, and Task Management
Reviews
Reviewers' Company Size
Protonmail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Internet
9.6%
Information Technology and Services
8.8%
Hospitality
8.0%
Higher Education
7.2%
Computer Software
5.6%
Other
60.8%
Information Technology and Services
14.0%
Marketing and Advertising
8.4%
Computer Software
8.1%
Telecommunications
3.0%
Financial Services
2.5%
Other
64.0%
Most Helpful Reviews
Protonmail
Most Helpful Favorable Review
Naga Bhushanam N.
Verified User in Higher Education
Proton mail gives better encryption to our emails than other email service providers. It has a feature to integrate inbox of Gmail by forwarding. It also provides free subscription plan to its users. Proton mail also provides good user interface.
Most Helpful Critical Review
Verified User in Information Technology and Services
-Not the most user friendly product - old design model
Zoho Mail
Most Helpful Favorable Review
Mohan Lal D.
Verified User in Marketing and Advertising
Zoho Mail doesn't take more than 30 - 40 minutes to set up, including things like Domain Verification, and Email Address Creation (if you are creating around 4-5 email addresses just after signing up, might take more time depending on how many emails...
Most Helpful Critical Review
Alberto B.
Verified User in Consumer Services
Poor support. We're having a problem receiving emails sent to email accounts hosted on ZoHo from a particular domain that worked fine till about a month ago. We can receive emails from this particular domain on other email accounts hosted by other email...
Naga Bhushanam N.
Verified User in Higher Education
Proton mail gives better encryption to our emails than other email service providers. It has a feature to integrate inbox of Gmail by forwarding. It also provides free subscription plan to its users. Proton mail also provides good user interface.
Mohan Lal D.
Verified User in Marketing and Advertising
Zoho Mail doesn't take more than 30 - 40 minutes to set up, including things like Domain Verification, and Email Address Creation (if you are creating around 4-5 email addresses just after signing up, might take more time depending on how many emails...
Verified User in Information Technology and Services
-Not the most user friendly product - old design model
Alberto B.
Verified User in Consumer Services
Poor support. We're having a problem receiving emails sent to email accounts hosted on ZoHo from a particular domain that worked fine till about a month ago. We can receive emails from this particular domain on other email accounts hosted by other email...
Discussions
When is the launching date of proton drive?
1 comment
MC
As the Project Status is still "Under Development", any new information on its release will be added on the ProtonMail Twitter: @ProtonMail. Hope that helps.Read more
Can police track ProtonMail?
1 comment
MM
From my opinion, police needs special permission to track protonmail, I guess in some cases that police is trying to track protonmail using illegal methods,...Read more
Is ProtonMail legitimate?
1 comment
JZ
Yes, I have been on their paid plan for a few years now. I highly recommend their services. They now have a cloud drive and a great VPN as well.Read more
Does this integrate well with other Zoho products?
7 comments
ST
Yes, for sure. Zoho mail can be integrated with other Zoho products seamlesslyRead more
Is Zoho Mail free?
4 comments
AH
There is a free version available but you can only use it with the online site or the zoho mail mobile app. It does not offer imap or pop for use with 3rd...Read more
How good is Zoho Mail?
3 comments
SS
A dependable and easy-to-use email service is Zoho Mail. It provides high security, a large feature set, and an easy-to-use interface. It's a good option for...Read more
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