Compare Protonmail and Zoho Mail 
At a Glance
Market Segments
Small-Business (54.8% of reviews)
Small-Business (73.6% of reviews)
Entry-Level Pricing
$5 per month
0
Protonmail
Star Rating
(128)4.4 out of 5
Market Segments
Small-Business (54.8% of reviews)
Entry-Level Pricing
$5 per month
Browse all 3 pricing plansZoho Mail
Star Rating
(701)4.4 out of 5
Market Segments
Small-Business (73.6% of reviews)
Entry-Level Pricing
0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Protonmail excels in security features, particularly with its end-to-end encryption, which reviewers mention as a critical factor for their choice in email services. In contrast, Zoho Mail, while offering solid security, does not emphasize end-to-end encryption to the same extent.
- Reviewers mention that Protonmail's user-friendly interface is highly appreciated, especially for those who prioritize ease of use. However, users on G2 note that Zoho Mail's interface is also intuitive, but some find it slightly less streamlined compared to Protonmail.
- G2 users highlight Protonmail's superior offline access capabilities, allowing users to manage their emails without an internet connection. In comparison, Zoho Mail's offline features are more limited, which some users find inconvenient.
- Users say that Protonmail's task management features, such as task prioritization and recurring tasks, are robust and well-integrated into the email experience. Conversely, reviewers mention that Zoho Mail's task management tools, while functional, do not offer the same level of depth and integration.
- Reviewers mention that Zoho Mail shines in its integration capabilities, particularly with third-party applications, making it a preferred choice for users who rely on various tools. Protonmail, while offering some integrations, does not match the breadth of options available with Zoho Mail.
- Users on G2 report that both services provide good customer support, but Zoho Mail has a slight edge with its 24/7 customer support availability, which is a significant factor for businesses needing immediate assistance. Protonmail's support is noted to be helpful but not as readily available.
Featured Products
Sponsored
OneDeck
(24)
Email
Visit Website
Pricing
Entry-Level Pricing
Protonmail
ProtonMail Plus
$5
per month
$4 a month if paid yearly billed as $48 per year
- 5 GB Storage
- 1 Custom Domain
- 5 Addresses
Zoho Mail
Free
0
Get started for free!
- 5GB /User Mailbox Storage
- Online office apps (Writer, Sheet, Show)
- Integrated chat
Free Trial
Protonmail
No trial information availableZoho Mail
Free Trial is available
Ratings
Meets Requirements
9.0
111
8.9
589
Ease of Use
8.8
112
9.0
589
Ease of Setup
9.1
15
8.5
228
Ease of Admin
9.2
14
8.7
200
Quality of Support
8.1
101
8.3
519
Has the product been a good partner in doing business?
9.4
11
8.7
191
Product Direction (% positive)
9.4
110
8.5
571
Features by Category
Browser
Not enough data
9.9
13
Not enough data
9.5
13
Not enough data
9.6
12
User Tools
Not enough data
9.0
12
Not enough data
9.6
12
Not enough data
9.7
12
Editing Tools
Not enough data
9.3
12
Not enough data
9.5
11
Workspace Options
Not enough data
9.2
12
Not enough data
9.2
11
Task Creation
Not enough data
9.3
39
Not enough data
8.8
39
Not enough data
8.8
36
Not enough data
9.1
36
Task Management
Not enough data
9.3
39
Not enough data
9.5
40
Not enough data
8.9
37
Not enough data
9.2
38
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Calendar View
Not enough data
9.0
57
Not enough data
9.1
58
Shared Calendar
Not enough data
9.2
57
Not enough data
9.3
54
Accessibility
Not enough data
8.9
53
Not enough data
9.0
53
Integration
Not enough data
9.2
53
Not enough data
9.3
49
Not enough data
9.3
52
Notifications
Not enough data
9.2
52
Not enough data
9.0
49
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Protonmail and Zoho Mail are categorized as Email
Unique Categories
Protonmail is categorized as Email Encryption
Zoho Mail is categorized as Bookmark Manager, Note-Taking Software, Calendar, Domain Registrars, and Task Management
Reviews
Reviewers' Company Size
Protonmail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Internet
9.6%
Information Technology and Services
8.8%
Hospitality
8.0%
Higher Education
7.2%
Computer Software
5.6%
Other
60.8%
Information Technology and Services
14.0%
Marketing and Advertising
8.3%
Computer Software
8.2%
Telecommunications
3.0%
Financial Services
2.7%
Other
63.9%
Most Helpful Reviews
Protonmail
Most Helpful Favorable Review
Ricardo G.
Verified User in Investment Management
The only email service I haven't been hacked. Encryption and interface are unique
Most Helpful Critical Review
Verified User in Information Technology and Services
Protonmail was hacked, which is a huge black mark on the record of a secure email provider. It's easy to believe that a "secure" email provider reduces the level of protective measures you need to take to secure your information, but that's a false sense of...
Zoho Mail
Most Helpful Favorable Review
J Reese K.
Verified User in Marketing and Advertising
This system packs a serious punch. It simple enough for a plebeian like me to understand how to create aliases, link a custom domain, establish permissions, forwarding rules, and new users. The Zoho branded mobile apps keep you in touch with the core of...
Most Helpful Critical Review
Alberto B.
Verified User in Consumer Services
Poor support. We're having a problem receiving emails sent to email accounts hosted on ZoHo from a particular domain that worked fine till about a month ago. We can receive emails from this particular domain on other email accounts hosted by other email...
Ricardo G.
Verified User in Investment Management
The only email service I haven't been hacked. Encryption and interface are unique
J Reese K.
Verified User in Marketing and Advertising
This system packs a serious punch. It simple enough for a plebeian like me to understand how to create aliases, link a custom domain, establish permissions, forwarding rules, and new users. The Zoho branded mobile apps keep you in touch with the core of...
Verified User in Information Technology and Services
Protonmail was hacked, which is a huge black mark on the record of a secure email provider. It's easy to believe that a "secure" email provider reduces the level of protective measures you need to take to secure your information, but that's a false sense of...
Alberto B.
Verified User in Consumer Services
Poor support. We're having a problem receiving emails sent to email accounts hosted on ZoHo from a particular domain that worked fine till about a month ago. We can receive emails from this particular domain on other email accounts hosted by other email...
Discussions
Is ProtonMail legitimate?
2 comments
JZ
Yes, I have been on their paid plan for a few years now. I highly recommend their services. They now have a cloud drive and a great VPN as well.Read more
When is the launching date of proton drive?
1 comment
MC
As the Project Status is still "Under Development", any new information on its release will be added on the ProtonMail Twitter: @ProtonMail. Hope that helps.Read more
Can police track ProtonMail?
1 comment
MM
From my opinion, police needs special permission to track protonmail, I guess in some cases that police is trying to track protonmail using illegal methods,...Read more
Does this integrate well with other Zoho products?
7 comments
ST
Yes, for sure. Zoho mail can be integrated with other Zoho products seamlesslyRead more
Is Zoho Mail free?
4 comments
AH
There is a free version available but you can only use it with the online site or the zoho mail mobile app. It does not offer imap or pop for use with 3rd...Read more
How good is Zoho Mail?
3 comments
SS
A dependable and easy-to-use email service is Zoho Mail. It provides high security, a large feature set, and an easy-to-use interface. It's a good option for...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
