Compare Prolific and Respondent 
- Users report that both Respondent and Prolific have a strong star rating of 4.6, indicating a high level of satisfaction among users, but Respondent is favored by small businesses, while Prolific is more popular among enterprise users.
- Reviewers mention that Respondent excels in user response methods, particularly with its Survey feature rated at 9.1, while Prolific's Video Snippets and Video Interview features received lower ratings of 5.7 and 5.6 respectively, indicating a gap in multimedia response options.
- G2 users highlight that Respondent's Quality of Support is rated at 8.9, which is significantly higher than Prolific's 7.8, suggesting that users may find more reliable assistance when using Respondent.
- Users on G2 report that Respondent's Survey Builder and Survey Distribution features are rated at 8.8 and 8.7 respectively, showcasing its robust survey management capabilities, while Prolific's similar features do not match this level of performance.
- Reviewers mention that Respondent's integration capabilities, particularly in participant selection, are rated at 8.3, which is notably higher than Prolific's 6.6, indicating that Respondent may offer a more seamless experience for integrating with other tools.
- Users say that Respondent's analytics features, particularly in Reporting & Analytics rated at 8.8, provide actionable insights that are superior to Prolific's lower rating of 7.1, making Respondent a better choice for users focused on data-driven decision-making.
it collects quality data from a diverse sample! it is really simple to use and extremely user friendly. it is much better than mturk and i love using it each time i do so
They have horrible customer support. There are no options to ever speak to a person (either via chat or on the phone) - your only resort is email, which takes a few days to get a response. They also have serious bugs in basic functionality. For example, the...
I enjoy signing up for focus groups that offer new technologies. Being part of a professional service business, it's my job to ensure that we are using technologies that help us meet our bottom line efficiently and effectively.
The pre-screening questionnaire for some supposedly vetted researchers seem to be the actual survey itself in disguise, in order for the researcher to receive answers without having to commit to a payout.
it collects quality data from a diverse sample! it is really simple to use and extremely user friendly. it is much better than mturk and i love using it each time i do so
I enjoy signing up for focus groups that offer new technologies. Being part of a professional service business, it's my job to ensure that we are using technologies that help us meet our bottom line efficiently and effectively.
They have horrible customer support. There are no options to ever speak to a person (either via chat or on the phone) - your only resort is email, which takes a few days to get a response. They also have serious bugs in basic functionality. For example, the...
The pre-screening questionnaire for some supposedly vetted researchers seem to be the actual survey itself in disguise, in order for the researcher to receive answers without having to commit to a payout.
