Reviewers mention that Sierra ILS has a higher star rating of 4.0 compared to Polaris ILS's 3.5, indicating a stronger overall satisfaction among users.
Users report that Sierra ILS excels in ease of use with a score of 8.3, while Polaris ILS lags behind at 7.1, suggesting that Sierra ILS may be more intuitive for everyday tasks.
G2 users highlight that Sierra ILS has a larger market segment focus on mid-market libraries, which may provide more tailored features for those users, whereas Polaris ILS primarily serves small businesses.
Users on G2 mention that the quality of support for Polaris ILS is rated at 7.4, slightly better than Sierra ILS's 7.0, indicating that Polaris may offer more responsive customer service.
Reviewers say that both products have similar product direction scores, with Sierra ILS at 8.2 and Polaris ILS at 8.1, suggesting that both are committed to evolving their offerings based on user feedback.
Users report that Sierra ILS has received more total reviews (24) compared to Polaris ILS (14), which may indicate a more established user base and potentially more robust community support.
Pricing
Entry-Level Pricing
Polaris ILS
No pricing available
Sierra ILS
No pricing available
Free Trial
Polaris ILS
No trial information available
Sierra ILS
No trial information available
Ratings
Meets Requirements
8.5
12
8.2
19
Ease of Use
7.1
12
8.3
19
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
7.4
11
7.0
14
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