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Compare Planhat and Startdeliver

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At a Glance
Planhat
Planhat
Star Rating
(882)4.5 out of 5
Market Segments
Mid-Market (60.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Custom
Learn more about Planhat
Startdeliver
Startdeliver
Star Rating
(42)4.5 out of 5
Market Segments
Small-Business (81.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at €695.00 Per Month
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Planhat excels in providing a clean and intuitive interface, making it easy for users to track customer health and manage accounts effectively. Users appreciate the customizable dashboards that allow for quick visualization of renewal risks.
  • Users say that Startdeliver offers a straightforward setup process, with many out-of-the-box integrations that facilitate easy onboarding. Reviewers highlight the platform's customizability and user-friendly list view, which includes good filtering options for managing customer data.
  • According to verified reviews, Planhat has a significantly higher G2 Score, indicating overall user satisfaction. Users frequently mention the excellent support they receive, with specific praise for team members who provide timely assistance and guidance.
  • Reviewers mention that while Startdeliver is effective for small businesses, it may not scale as well for mid-market companies. Users appreciate its customer success features, but some feel it lacks the depth of analytics that larger organizations might require.
  • Users highlight that Planhat's recent updates have improved its functionality, with many noting the platform's ability to provide fast insights into risks and necessary workflows. This responsiveness to user feedback has contributed to its strong reputation among mid-market users.
  • G2 reviewers indicate that while both products have similar star ratings, Planhat's larger volume of reviews suggests a more reliable consensus on its performance. Users consistently report that Planhat's features, such as customer monitoring and playbooks, enhance their day-to-day operations more effectively than Startdeliver's offerings.
Pricing
Entry-Level Pricing
Planhat
From Start-up to Enterprise
Custom
Learn more about Planhat
Startdeliver
Giga
Starting at €695.00
Per Month
Browse all 2 pricing plans
Free Trial
Planhat
No trial information available
Startdeliver
No trial information available
Ratings
Meets Requirements
8.6
734
8.4
28
Ease of Use
8.3
741
8.7
28
Ease of Setup
7.5
498
7.4
26
Ease of Admin
8.2
445
8.4
21
Quality of Support
9.2
713
9.3
28
Has the product been a good partner in doing business?
9.3
441
9.6
20
Product Direction (% positive)
9.2
684
9.6
26
Features by Category
6.9
55
Not enough data
Sales Force Automation
8.4
27
Not enough data
7.5
25
Not enough data
7.4
24
Not enough data
8.3
27
Not enough data
6.7
24
Not enough data
8.6
25
Not enough data
7.0
23
Not enough data
6.2
24
Not enough data
6.4
24
Not enough data
Marketing Automation
7.2
26
Not enough data
6.7
26
Not enough data
5.9
25
Not enough data
5.3
25
Not enough data
Customer Support
7.2
27
Not enough data
7.0
27
Not enough data
7.3
27
Not enough data
5.8
24
Not enough data
6.3
24
Not enough data
Reporting & Analytics
7.6
28
Not enough data
7.4
29
Not enough data
7.0
26
Not enough data
Mobile & Social
6.2
24
Not enough data
5.6
23
Not enough data
5.0
23
Not enough data
Platform
8.7
52
Not enough data
8.2
51
Not enough data
8.6
51
Not enough data
7.4
48
Not enough data
5.6
44
Not enough data
6.7
46
Not enough data
8.2
49
Not enough data
7.1
46
Not enough data
Integration
7.7
40
Not enough data
7.8
40
Not enough data
7.4
38
Not enough data
Generative AI
7.0
18
Not enough data
Agentic AI - CRM
6.1
17
Not enough data
6.4
17
Not enough data
6.5
17
Not enough data
5.9
17
Not enough data
6.5
16
Not enough data
6.1
16
Not enough data
6.0
16
Not enough data
7.8
591
7.8
22
Customer Information
8.6
555
|
Verified
8.5
21
8.8
549
|
Verified
8.5
21
8.8
560
|
Verified
8.2
21
8.2
545
|
Verified
7.0
18
8.5
512
|
Verified
8.0
22
8.0
489
|
Verified
7.8
21
7.2
420
|
Verified
5.7
17
Predictions
7.9
493
|
Verified
7.9
20
7.4
431
|
Verified
7.8
21
8.3
493
|
Verified
7.3
20
6.6
348
|
Verified
4.9
15
Platform
8.3
544
|
Verified
7.9
21
8.1
516
|
Verified
8.0
21
8.2
489
|
Verified
7.8
21
8.5
496
|
Verified
8.2
21
8.2
520
|
Verified
7.7
20
8.6
517
|
Verified
7.7
21
8.8
508
|
Verified
8.5
21
8.9
475
|
Verified
8.6
20
8.5
518
|
Verified
9.0
21
8.8
519
|
Verified
8.7
20
Generative AI
6.1
170
Not enough data
6.2
173
Not enough data
Agentic AI - Customer Success
6.3
98
Not enough data
6.7
98
Not enough data
6.8
101
Not enough data
6.5
97
Not enough data
6.2
98
Not enough data
Subscription Revenue ManagementHide 10 FeaturesShow 10 Features
7.7
125
Not enough data
Billing and Payments
7.9
80
Not enough data
7.6
68
Not enough data
7.5
74
Not enough data
Revenue Recognition
8.2
97
Not enough data
7.0
69
Not enough data
7.5
74
Not enough data
Revenue Optimization
8.1
103
Not enough data
7.4
78
Not enough data
8.2
106
Not enough data
7.8
92
Not enough data
7.8
88
Not enough data
Product Analytics
8.6
81
Not enough data
8.2
81
Not enough data
8.9
77
Not enough data
7.7
66
Not enough data
8.4
79
Not enough data
8.3
67
Not enough data
8.3
75
Not enough data
8.5
81
Not enough data
Agentic AI - Product Analytics
6.5
19
Not enough data
7.0
18
Not enough data
6.2
17
Not enough data
6.6
18
Not enough data
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
7.1
228
Not enough data
Data Sourcing
8.2
181
Not enough data
8.4
175
Not enough data
6.4
139
Not enough data
7.3
141
Not enough data
Intelligence
6.3
121
Not enough data
6.5
129
Not enough data
6.5
124
Not enough data
Customer Revenue OptimizationHide 14 FeaturesShow 14 Features
7.4
128
Not enough data
Sales Team
7.7
89
Not enough data
7.3
88
Not enough data
8.0
108
Not enough data
Intelligence
7.6
99
Not enough data
7.4
89
Not enough data
7.2
86
Not enough data
Mapping
6.9
84
Not enough data
8.2
99
Not enough data
Agentic AI - Customer Revenue Optimization
7.0
28
Not enough data
7.3
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
6.7
27
Not enough data
7.2
29
Not enough data
Customer Journey MappingHide 6 FeaturesShow 6 Features
7.7
178
Not enough data
Platform Basics
8.0
166
Not enough data
7.9
151
Not enough data
8.2
146
Not enough data
7.7
132
Not enough data
7.8
137
Not enough data
Agentic AI - Customer Journey Mapping
6.4
36
Not enough data
6.7
161
Not enough data
Content
7.2
122
Not enough data
6.8
102
Not enough data
5.7
97
Not enough data
6.2
93
Not enough data
7.1
108
Not enough data
Collaboration
6.5
103
Not enough data
6.3
100
Not enough data
8.0
124
Not enough data
8.0
139
Not enough data
7.3
104
Not enough data
4.7
85
Not enough data
8.1
288
Not enough data
Onboarding Setup
8.6
252
Not enough data
8.1
256
Not enough data
8.6
258
Not enough data
Project Tracking
8.2
235
Not enough data
7.7
201
Not enough data
8.0
211
Not enough data
8.4
254
Not enough data
7.9
208
Not enough data
Customer Engagement
7.8
229
Not enough data
8.0
224
Not enough data
7.4
213
Not enough data
8.3
229
Not enough data
8.1
233
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.6
72
Not enough data
Functionality
7.6
54
Not enough data
7.4
50
Not enough data
7.5
46
Not enough data
7.2
49
Not enough data
7.2
54
Not enough data
Management
8.1
61
Not enough data
8.3
61
Not enough data
7.2
48
Not enough data
8.2
63
Not enough data
8.1
49
Not enough data
Generative AI
6.4
31
Not enough data
6.6
31
Not enough data
Categories
Categories
Shared Categories
Planhat
Planhat
Startdeliver
Startdeliver
Planhat and Startdeliver are categorized as Customer Success
Reviews
Reviewers' Company Size
Planhat
Planhat
Small-Business(50 or fewer emp.)
33.1%
Mid-Market(51-1000 emp.)
60.9%
Enterprise(> 1000 emp.)
6.0%
Startdeliver
Startdeliver
Small-Business(50 or fewer emp.)
81.0%
Mid-Market(51-1000 emp.)
19.0%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Planhat
Planhat
Computer Software
37.7%
Information Technology and Services
18.4%
Marketing and Advertising
7.9%
Education Management
2.5%
E-Learning
2.3%
Other
31.2%
Startdeliver
Startdeliver
Computer Software
47.6%
Information Technology and Services
16.7%
Marketing and Advertising
11.9%
Education Management
7.1%
Logistics and Supply Chain
4.8%
Other
11.9%
Alternatives
Planhat
Planhat Alternatives
Custify
Custify
Add Custify
Totango
Totango
Add Totango
ChurnZero
ChurnZero
Add ChurnZero
Catalyst
Catalyst
Add Catalyst
Startdeliver
Startdeliver Alternatives
ChurnZero
ChurnZero
Add ChurnZero
Vitally
Vitally
Add Vitally
Custify
Custify
Add Custify
Gainsight Customer Success
Gainsight Customer Success
Add Gainsight Customer Success
Discussions
Planhat
Planhat Discussions
How long did it take to implement?
2 Comments
Paul B.
PB
6 weeks or so, but most of my time was spent organising our data rather than customising PH itself so it depends on what sort of state your data is in.Read more
What's the best way to manage crossell opportunities on planhat?
1 Comment
Official Response from Planhat
Hi Pedro, Thanks for your question! There are several ways to manage cross-sale opportunities in Planhat. Firstly, intelligent triggers and alerts can...Read more
How can I, launch two simultaneos NPScampaings
1 Comment
Official Response from Planhat
Hi Matheus, your CSM will be in touch shortly and help you to set it up :) Read more
Startdeliver
Startdeliver Discussions
Monty the Mongoose crying
Startdeliver has no discussions with answers