Compare Pivotal CRM and Sugar Sell 
- Users report that Pivotal CRM excels in customization capabilities, scoring 9.2, which allows businesses to tailor the software to their specific needs, while Sugar Sell, with a score of 8.2, offers less flexibility in this area.
- Reviewers mention that Pivotal CRM's support analytics feature stands out with a score of 8.8, providing in-depth insights into customer support performance, whereas Sugar Sell's support analytics score of 7.7 indicates a less robust offering.
- G2 users highlight Pivotal CRM's superior data import and export tools, achieving a score of 9.3, which facilitates seamless data migration and integration, compared to Sugar Sell's score of 7.6, which may pose challenges for users needing to manage large datasets.
- Users on G2 report that Pivotal CRM's sandbox/test environments score 9.3, allowing for extensive testing and development without affecting live data, while Sugar Sell's score of 8.2 suggests a less comprehensive testing capability.
- Reviewers say that Pivotal CRM's document and content management features are highly rated at 8.8, enabling efficient handling of documents, whereas Sugar Sell's score of 7.5 indicates that users may find its document management less effective.
- Users report that Pivotal CRM's performance and reliability score of 8.7 reflects a strong, dependable system, while Sugar Sell's score of 7.6 suggests that users may experience occasional reliability issues.
- Account Management
- Contact Management
- Lead Management
Low cost, especially if you have an in-house development team that can perform customizations. Integrates with data feeds well. The integration with Outlook makes it simple for end-users to record interactions like email, meetings, tasks, and allows...
Plenty to dislike about Pivotal CRM. It fell way short of what I expected. The interface is intimidating (especially if you're new) and is extremely buggy. This lags at times and often stalls out on loading (and no, it's not my system issue).
First off, you can't beat the price. Secondly, the open source CRM can be customized easily right out-of-the-box. Furthermore, if you're willing to shell out a little extra money to a third-party Sugar vendor, your options are endless when it comes to...
Not as robust as salesforce, but it works just fine for a pilot installation
Low cost, especially if you have an in-house development team that can perform customizations. Integrates with data feeds well. The integration with Outlook makes it simple for end-users to record interactions like email, meetings, tasks, and allows...
First off, you can't beat the price. Secondly, the open source CRM can be customized easily right out-of-the-box. Furthermore, if you're willing to shell out a little extra money to a third-party Sugar vendor, your options are endless when it comes to...
Plenty to dislike about Pivotal CRM. It fell way short of what I expected. The interface is intimidating (especially if you're new) and is extremely buggy. This lags at times and often stalls out on loading (and no, it's not my system issue).
Not as robust as salesforce, but it works just fine for a pilot installation
