Compare Pipedrive and Salesmate 
At a Glance
Market Segments
Small-Business (70.3% of reviews)
Small-Business (75.9% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
$23.00 1 USER Per Month
Pipedrive
Star Rating
(2,296)4.3 out of 5
Market Segments
Small-Business (70.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 5 pricing plansSalesmate
Star Rating
(91)4.6 out of 5
Market Segments
Small-Business (75.9% of reviews)
Entry-Level Pricing
$23.00 1 USER Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in its Opportunity & Pipeline Management with a score of 8.8, while Salesmate shines even brighter with a score of 9.0, indicating a more robust feature set for managing sales opportunities.
- Reviewers mention that Salesmate offers superior Ease of Setup with a score of 9.1 compared to Pipedrive's 8.7, making it a more user-friendly option for new users looking to get started quickly.
- G2 users highlight that Salesmate's Quality of Support is rated at 9.0, significantly higher than Pipedrive's 8.3, suggesting that users may find more responsive and helpful customer service with Salesmate.
- Users on G2 report that Pipedrive's Customization options, particularly in Custom Fields, score 8.3, while Salesmate's customization capabilities, including Email Platform Integration, score an impressive 9.5, allowing for greater flexibility in tailoring the software to specific business needs.
- Reviewers mention that Salesmate's Marketing Automation features, especially in Email Marketing, score 8.5, outperforming Pipedrive's 7.4, indicating a more comprehensive suite for managing marketing campaigns.
- Users say that Pipedrive's Task Management is rated at 9.0, which is competitive, but Salesmate's overall Workflow Capability scores 8.9, suggesting that Salesmate may provide a more integrated approach to managing tasks and workflows.
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Pricing
Entry-Level Pricing
Pipedrive
Essential
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Get organized and set up simple sales processes quickly:
- Lead, calendar and pipeline management
- Seamless data import and 400+ integrations
Salesmate
BASIC
$23.00
1 USER Per Month
Basic plan is suitable for all types of small sales team. Starting from $23 per month per user when billed annually & $29 per month per user when billed monthly.
- Contact management
- Company management
- Deal management
Free Trial
Pipedrive
Free Trial is available
Salesmate
Free Trial is available
Ratings
Meets Requirements
8.4
2,015
8.9
70
Ease of Use
8.8
2,044
9.0
73
Ease of Setup
8.7
1,091
9.1
41
Ease of Admin
8.6
815
9.3
32
Quality of Support
8.3
1,743
9.0
70
Has the product been a good partner in doing business?
8.7
787
9.1
32
Product Direction (% positive)
8.7
1,982
9.1
68
Features by Category
Sales Force Automation
8.5
1608
|
Verified
8.9
46
|
Verified
Feature Not Available
8.3
22
8.8
1645
|
Verified
9.0
48
|
Verified
8.6
1656
|
Verified
8.8
44
|
Verified
7.7
1233
|
Verified
8.2
36
8.3
717
|
Verified
8.8
39
7.6
1241
|
Verified
8.4
36
|
Verified
7.7
1197
8.2
33
7.8
1301
8.4
35
Marketing Automation
7.4
1133
|
Verified
8.5
43
|
Verified
7.5
1124
|
Verified
8.7
37
8.5
1451
|
Verified
8.9
45
|
Verified
7.5
1088
|
Verified
8.4
34
Customer Support
7.9
646
8.1
38
7.8
627
8.4
37
|
Verified
8.0
653
8.5
37
|
Verified
7.5
1122
8.3
38
|
Verified
7.7
605
8.5
35
|
Verified
Reporting & Analytics
7.9
1491
|
Verified
8.2
41
|
Verified
8.3
1579
|
Verified
8.9
46
|
Verified
7.8
1363
|
Verified
8.6
35
|
Verified
Mobile & Social
7.6
1080
|
Verified
8.2
31
|
Verified
7.4
1036
|
Verified
8.6
15
8.0
1240
|
Verified
8.3
38
|
Verified
Platform
8.2
960
|
Verified
8.6
30
|
Verified
8.2
947
8.9
28
|
Verified
8.4
984
|
Verified
9.1
27
|
Verified
8.2
808
|
Verified
8.2
23
|
Verified
7.3
706
|
Verified
8.3
22
|
Verified
7.9
812
8.5
24
|
Verified
8.7
957
|
Verified
9.1
29
|
Verified
7.8
775
8.3
23
Integration
8.1
897
|
Verified
8.5
26
|
Verified
8.0
835
|
Verified
8.3
25
|
Verified
7.9
774
|
Verified
8.0
23
|
Verified
Generative AI
Feature Not Available
7.7
15
Email Marketing
8.1
140
Not enough data
8.1
141
Not enough data
7.6
136
Not enough data
8.2
139
Not enough data
8.2
141
Not enough data
7.9
138
Not enough data
7.7
135
Not enough data
8.3
137
Not enough data
7.6
131
Not enough data
Reporting & Analytics
7.5
128
Not enough data
8.2
137
Not enough data
Platform
8.5
138
Not enough data
8.1
130
Not enough data
8.5
138
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.2
133
Not enough data
7.8
132
Not enough data
8.0
132
Not enough data
8.3
132
Not enough data
7.4
126
Not enough data
7.5
126
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.0
21
Not enough data
9.2
23
Not enough data
8.6
22
Not enough data
8.2
19
Not enough data
8.8
23
Not enough data
8.9
19
Not enough data
8.4
18
Repeatability and Reportability
Not enough data
Feature Not Available
Not enough data
8.8
20
Not enough data
8.8
20
Not enough data
8.1
19
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.7
20
Not enough data
8.6
20
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.0
11
Generative AI
Not enough data
7.7
10
Customization
8.3
49
Not enough data
7.6
45
Not enough data
7.1
44
Not enough data
7.5
49
Not enough data
Additional Functionality
8.0
46
Not enough data
6.4
44
Not enough data
7.9
51
Not enough data
6.9
44
Not enough data
7.4
46
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
7.8
251
Not enough data
8.0
252
Not enough data
7.9
252
Not enough data
8.3
256
Not enough data
7.8
247
Not enough data
Predictive Analytics
7.7
250
Not enough data
7.7
252
Not enough data
7.2
235
Not enough data
7.7
246
Not enough data
Sales Management
8.6
262
Not enough data
7.5
242
Not enough data
8.2
250
Not enough data
8.7
262
Not enough data
Calling
Not enough data
8.7
17
Not enough data
8.9
15
Not enough data
8.9
17
Not enough data
9.1
16
Contacts
Not enough data
8.6
18
Not enough data
8.5
17
Not enough data
9.1
18
Insights
Not enough data
9.3
18
Not enough data
9.2
17
Not enough data
9.1
16
Not enough data
9.0
17
Not enough data
9.0
18
Analytics
7.7
141
8.9
15
8.1
143
9.4
16
7.8
137
Feature Not Available
Customizations
8.0
146
9.5
17
8.2
139
9.6
16
8.3
150
8.8
17
7.9
145
9.0
16
8.3
143
9.1
17
Generative AI
Feature Not Available
9.0
8
Incentives
6.8
226
Feature Not Available
7.4
232
Feature Not Available
Feature Not Available
8.1
12
7.0
228
8.5
18
Personalization
7.6
242
8.5
18
7.6
236
8.4
20
8.1
251
8.6
21
7.8
240
8.4
18
Administrative
7.6
235
8.6
20
7.6
231
8.1
18
7.3
222
8.5
18
Categories
Categories
Shared Categories
Pipedrive and Salesmate are categorized as CRM, Sales Analytics, Sales Performance Management, and Email Tracking
Unique Categories
Salesmate is categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Help Desk, and Live Chat
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesmate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.3%
Information Technology and Services
11.1%
Marketing and Advertising
10.7%
Financial Services
4.3%
Internet
3.7%
Other
59.0%
Computer Software
12.6%
Information Technology and Services
11.5%
Marketing and Advertising
9.2%
Real Estate
6.9%
Financial Services
4.6%
Other
55.2%
Most Helpful Reviews
Pipedrive
Most Helpful Favorable Review
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Most Helpful Critical Review
Gareth S.
Verified User in Entertainment
They scam customers on their policy! If you deactivate a user, don't think you have actually lowered your user count... No! - They charge you for another full year for that user, even though they have been removed. When you complain they'll try their best...
Salesmate
Most Helpful Favorable Review
Michael E.
Verified User in Financial Services
Incredibly intuitive software that allows you to customize to your hearts desire. Feature-rich system, that includes pretty much everything you'd need out-of-the-box at a fraction of the cost you'll find elsewhere. Excellent reporting suite and usable by...
Most Helpful Critical Review
Richard L.
Verified User in Cosmetics
Their level of support was incredibly limited. Whenever we raised a trouble ticket it was not really addressed.
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Michael E.
Verified User in Financial Services
Incredibly intuitive software that allows you to customize to your hearts desire. Feature-rich system, that includes pretty much everything you'd need out-of-the-box at a fraction of the cost you'll find elsewhere. Excellent reporting suite and usable by...
Gareth S.
Verified User in Entertainment
They scam customers on their policy! If you deactivate a user, don't think you have actually lowered your user count... No! - They charge you for another full year for that user, even though they have been removed. When you complain they'll try their best...
Richard L.
Verified User in Cosmetics
Their level of support was incredibly limited. Whenever we raised a trouble ticket it was not really addressed.
Alternatives
Discussions
What is the best way to use email marketing with Pipedrive?
3 comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Is Salesmate good?
1 comment
BD
Sure! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
Who owns Salesmate?
1 comment
MK
Salesmate seems to be generic enough and powerful enough to be used by different industries. It is easily customizable. Read more
Salesmate has no more discussions with answers
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