Compare Pipedrive and Prospect CRM 
At a Glance
Market Segments
Small-Business (70.3% of reviews)
Small-Business (79.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
£55.00 1 User Per Month
Pipedrive
Star Rating
(2,303)4.3 out of 5
Market Segments
Small-Business (70.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 5 pricing plansProspect CRM
Star Rating
(90)4.6 out of 5
Market Segments
Small-Business (79.3% of reviews)
Entry-Level Pricing
£55.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in its Ease of Use with a score of 8.9, making it a favorite among small businesses looking for a straightforward CRM solution. In contrast, Prospect CRM offers a slightly higher score of 9.3, indicating a more intuitive interface that users find easier to navigate.
- Reviewers mention that Pipedrive's Sales Force Automation features, particularly in Opportunity & Pipeline Management (8.8), are robust, allowing users to effectively track sales progress. However, Prospect CRM shines in Quote & Order Management (8.9), which users find particularly beneficial for managing customer contracts.
- G2 users highlight that Prospect CRM's Customer Support is superior, with a score of 9.2 compared to Pipedrive's 8.3. Users appreciate the comprehensive Knowledge Base and Customer Support Portal that Prospect CRM provides, making it easier to resolve issues quickly.
- Users on G2 report that Pipedrive's Customization options, particularly in Custom Fields (8.3), allow for a tailored experience, but Prospect CRM outperforms with a score of 9.0, offering more extensive customization capabilities that users find essential for their unique business needs.
- Reviewers mention that while both products offer Integration capabilities, Prospect CRM's Integration APIs (8.6) and breadth of partner applications (8.5) provide a more seamless experience for users looking to connect with other tools, compared to Pipedrive's scores of 8.0 and 7.9 respectively.
- Users say that Pipedrive's Performance and Reliability is commendable with a score of 8.7, but Prospect CRM takes the lead with a score of 9.1, indicating a more stable platform that users trust for their daily operations.
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Pricing
Entry-Level Pricing
Pipedrive
Essential
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Get organized and set up simple sales processes quickly:
- Lead, calendar and pipeline management
- Seamless data import and 400+ integrations
Prospect CRM
Professional CRM
£55.00
1 User Per Month
Minimum 4+ users
- Our most popular CRM subscription for B2B product businesses
- Per user, per month
- Annual contract paid monthly
Free Trial
Pipedrive
Free Trial is available
Prospect CRM
Free Trial is available
Ratings
Meets Requirements
8.4
2,018
9.0
64
Ease of Use
8.8
2,047
9.3
64
Ease of Setup
8.7
1,094
8.4
29
Ease of Admin
8.6
816
9.0
23
Quality of Support
8.3
1,746
9.2
63
Has the product been a good partner in doing business?
8.7
788
9.2
23
Product Direction (% positive)
8.7
1,985
9.2
58
Features by Category
Sales Force Automation
8.5
1611
|
Verified
8.7
39
|
Verified
Feature Not Available
8.3
29
8.8
1648
|
Verified
8.6
35
|
Verified
8.6
1659
|
Verified
8.9
38
|
Verified
7.7
1236
|
Verified
8.4
29
8.3
719
|
Verified
8.5
30
|
Verified
7.6
1243
|
Verified
8.6
33
|
Verified
7.7
1199
8.9
37
|
Verified
7.8
1303
9.0
32
|
Verified
Marketing Automation
7.4
1136
|
Verified
8.2
25
7.4
1125
|
Verified
8.3
23
8.5
1453
|
Verified
9.1
34
|
Verified
7.5
1090
|
Verified
8.3
22
Customer Support
7.9
648
8.9
28
|
Verified
7.8
629
8.8
28
|
Verified
8.0
654
8.9
33
|
Verified
7.5
1124
8.2
29
7.7
608
8.7
32
|
Verified
Reporting & Analytics
7.9
1494
|
Verified
8.9
41
|
Verified
8.3
1582
|
Verified
8.8
40
7.8
1366
|
Verified
8.7
33
|
Verified
Mobile & Social
7.6
1081
|
Verified
Feature Not Available
7.4
1037
|
Verified
Feature Not Available
8.0
1241
|
Verified
8.5
28
|
Verified
Platform
8.2
963
|
Verified
9.0
19
|
Verified
8.2
950
8.9
16
8.4
987
|
Verified
9.0
20
|
Verified
8.2
810
|
Verified
8.2
13
|
Verified
7.3
708
|
Verified
9.1
15
7.8
813
8.9
15
|
Verified
8.7
960
|
Verified
9.2
18
|
Verified
7.8
777
8.7
18
|
Verified
Integration
8.1
900
|
Verified
8.7
19
|
Verified
8.0
837
|
Verified
8.7
17
|
Verified
7.9
776
|
Verified
8.6
15
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Email Marketing
8.1
140
Not enough data
8.1
141
Not enough data
7.6
136
Not enough data
8.2
139
Not enough data
8.2
141
Not enough data
7.9
138
Not enough data
7.7
135
Not enough data
8.3
137
Not enough data
7.6
131
Not enough data
Reporting & Analytics
7.5
128
Not enough data
8.2
137
Not enough data
Platform
8.5
138
Not enough data
8.1
130
Not enough data
8.5
138
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.2
133
Not enough data
7.8
132
Not enough data
8.0
132
Not enough data
8.3
132
Not enough data
7.4
126
Not enough data
7.5
126
Not enough data
Customization
8.3
49
Not enough data
7.6
45
Not enough data
7.1
44
Not enough data
7.5
49
Not enough data
Additional Functionality
8.0
46
Not enough data
6.4
44
Not enough data
7.9
51
Not enough data
6.9
44
Not enough data
7.4
46
Not enough data
Data Sourcing
7.8
252
Not enough data
8.0
253
Not enough data
7.9
253
Not enough data
8.3
257
Not enough data
7.8
248
Not enough data
Predictive Analytics
7.7
251
Not enough data
7.7
253
Not enough data
7.2
236
Not enough data
7.7
247
Not enough data
Sales Management
8.6
263
Not enough data
7.5
243
Not enough data
8.2
251
Not enough data
8.7
263
Not enough data
Analytics
7.7
141
Not enough data
8.1
143
Not enough data
7.8
137
Not enough data
Customizations
8.0
146
Not enough data
8.2
139
Not enough data
8.3
150
Not enough data
7.9
145
Not enough data
8.3
143
Not enough data
Generative AI
Feature Not Available
Not enough data
Incentives
6.8
225
Not enough data
7.4
231
Not enough data
Feature Not Available
Not enough data
7.0
227
Not enough data
Personalization
7.6
241
Not enough data
7.6
235
Not enough data
8.1
250
Not enough data
7.8
239
Not enough data
Administrative
7.6
234
Not enough data
7.6
230
Not enough data
7.3
221
Not enough data
Categories
Categories
Shared Categories
Pipedrive and Prospect CRM are categorized as CRM
Unique Categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Platforms, Sales Performance Management, Email Tracking, and Online Form Builder
Prospect CRM has no unique categories
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Prospect CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.3%
Information Technology and Services
11.1%
Marketing and Advertising
10.6%
Financial Services
4.3%
Internet
3.7%
Other
59.0%
Wholesale
14.9%
Food Production
9.2%
Food & Beverages
6.9%
Construction
6.9%
Mechanical or Industrial Engineering
5.7%
Other
56.3%
Most Helpful Reviews
Pipedrive
Most Helpful Favorable Review
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Most Helpful Critical Review
Gareth S.
Verified User in Entertainment
They scam customers on their policy! If you deactivate a user, don't think you have actually lowered your user count... No! - They charge you for another full year for that user, even though they have been removed. When you complain they'll try their best...
Prospect CRM
Most Helpful Favorable Review
Chris Y.
Verified User in Construction
very easy to understand and use. simple transition from our sage system
Most Helpful Critical Review
Michael M.
Verified User in Wholesale
The CMS feels like it is stuck in the past and desperately needs updating or at least opened up to more (native) integrations with purpose-built CMS and e-commerce systems.
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Chris Y.
Verified User in Construction
very easy to understand and use. simple transition from our sage system
Gareth S.
Verified User in Entertainment
They scam customers on their policy! If you deactivate a user, don't think you have actually lowered your user count... No! - They charge you for another full year for that user, even though they have been removed. When you complain they'll try their best...
Michael M.
Verified User in Wholesale
The CMS feels like it is stuck in the past and desperately needs updating or at least opened up to more (native) integrations with purpose-built CMS and e-commerce systems.
Alternatives
Discussions
What is the best way to use email marketing with Pipedrive?
3 comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Prospect CRM has no discussions with answers
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