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At a Glance
Market Segments
Small-Business (72.3% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
$20.00 1 Per User/Month Billed Annually Per Year
Pipedrive
Star Rating
(2,830)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansProphet CRM
Star Rating
(194)4.1 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$20.00 1 Per User/Month Billed Annually Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Ease of Use with a score of 8.9, making it a favorite among small businesses for its intuitive interface, while Prophet CRM, with a score of 8.0, is noted for being slightly more complex to navigate.
- Reviewers mention that Pipedrive's Opportunity & Pipeline Management feature, scoring 8.8, provides a more streamlined experience for tracking sales opportunities compared to Prophet CRM's score of 8.5, which some users find less user-friendly.
- G2 users highlight that Prophet CRM offers superior Quality of Support with a score of 8.8, often praising its responsive customer service, while Pipedrive's support, rated at 8.3, is seen as adequate but not as robust.
- Users on G2 appreciate Pipedrive's Sales Force Automation capabilities, particularly in Task / Activity Management with a score of 8.6, which reviewers say helps them stay organized, whereas Prophet CRM's score of 8.3 indicates it may not be as effective in this area.
- Reviewers mention that Prophet CRM shines in Customer Contract Management with a score of 8.4, providing features that help manage contracts efficiently, while Pipedrive's score of 7.8 suggests it may lack some advanced functionalities in this regard.
- Users report that Pipedrive's Customization options, particularly in Custom Fields with a score of 8.3, allow for better tailoring of the CRM to specific business needs, while Prophet CRM's customization features are perceived as less flexible, scoring lower in this area.
Pricing
Entry-Level Pricing
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Prophet CRM
Prophet Standard
$20.00
1 Per User/Month Billed Annually Per Year
Centralized Contact and Company Management
- • MS 365 Outlook Desktop Integrated
- • Signature Parsing (First Name, Last Name, Email)
- • Export views and lists into Excel
Free Trial
Pipedrive
Free Trial is available
Prophet CRM
Free Trial is available
Ratings
Meets Requirements
8.5
2,488
8.2
179
Ease of Use
8.9
2,524
8.0
178
Ease of Setup
8.7
1,543
7.3
84
Ease of Admin
8.6
997
8.1
84
Quality of Support
8.4
2,128
8.8
172
Has the product been a good partner in doing business?
8.7
965
8.7
84
Product Direction (% positive)
8.8
2,452
7.7
176
Features by Category
Sales Force Automation
8.5
2004
|
Verified
8.6
145
|
Verified
Feature Not Available
Feature Not Available
8.8
2039
|
Verified
8.5
130
|
Verified
8.6
2050
|
Verified
8.3
131
|
Verified
7.7
1609
|
Verified
8.0
74
|
Verified
8.3
1100
|
Verified
8.4
129
|
Verified
7.7
1610
|
Verified
7.7
62
|
Verified
7.7
1565
8.2
68
|
Verified
7.8
1667
8.4
96
|
Verified
Marketing Automation
7.5
1498
|
Verified
8.2
85
|
Verified
7.5
1483
|
Verified
8.3
63
|
Verified
8.5
1820
|
Verified
8.4
100
|
Verified
7.5
1446
|
Verified
8.1
55
|
Verified
Customer Support
7.9
1005
8.4
92
|
Verified
7.8
986
8.3
90
8.0
1016
8.4
94
7.5
1474
8.2
78
|
Verified
7.7
959
8.4
72
|
Verified
Reporting & Analytics
8.0
1853
|
Verified
8.1
118
|
Verified
8.3
1942
|
Verified
8.2
111
|
Verified
7.9
1716
|
Verified
8.5
79
|
Verified
Mobile & Social
7.6
1422
|
Verified
Feature Not Available
7.4
1376
|
Verified
Feature Not Available
7.9
1584
|
Verified
6.7
64
|
Verified
Platform
8.2
1334
|
Verified
8.1
65
|
Verified
8.3
1315
8.0
61
|
Verified
8.4
1352
|
Verified
8.5
70
|
Verified
8.2
1167
|
Verified
8.3
9
7.3
1059
|
Verified
8.3
32
|
Verified
7.8
1168
8.1
53
8.7
1317
|
Verified
8.1
71
|
Verified
7.8
1123
8.3
51
|
Verified
Integration
8.1
1224
|
Verified
8.1
65
|
Verified
8.0
1157
|
Verified
8.6
30
7.9
1090
|
Verified
8.0
28
Generative AI
Feature Not Available
8.3
5
Agentic AI - CRM
7.2
167
Not enough data
7.5
168
Not enough data
7.4
166
Not enough data
7.2
167
Not enough data
7.3
166
Not enough data
7.3
167
Not enough data
7.5
168
Not enough data
Email Marketing
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Not enough data
Reporting & Analytics
7.5
192
Not enough data
8.2
204
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Not enough data
Integration
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Not enough data
Customization
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Not enough data
Additional Functionality
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Not enough data
Agentic AI - Sales Performance Management
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Not enough data
Incentives
6.9
391
Feature Not Available
7.4
399
8.1
6
Feature Not Available
Feature Not Available
7.1
394
Feature Not Available
Personalization
7.7
413
Feature Not Available
7.9
406
Feature Not Available
8.2
425
7.7
13
8.0
410
6.9
9
Administrative
7.8
406
8.8
8
7.7
399
Feature Not Available
7.5
386
7.7
5
Agentic AI - Email Tracking
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Not enough data
Analytics
8.0
254
Not enough data
8.2
255
Not enough data
8.1
247
Not enough data
Customizations
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Not enough data
Data Sourcing
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Not enough data
Predictive Analytics
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Not enough data
Sales Management
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Not enough data
Categories
Categories
Shared Categories
Pipedrive and Prophet CRM are categorized as CRM, Sales Performance Management, and Email Tracking
Unique Categories
Prophet CRM has no unique categories
Reviews
Reviewers' Company Size
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Prophet CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Financial Services
6.7%
Construction
5.7%
Electrical/Electronic Manufacturing
4.1%
Real Estate
3.6%
Machinery
3.6%
Other
76.2%
Discussions
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Prophet CRM has no discussions with answers
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