Compare Oracle Siebel and Spotler CRM 
At a Glance
Market Segments
Enterprise (63.1% of reviews)
Small-Business (89.0% of reviews)
Entry-Level Pricing
No pricing available
$0 per month
Oracle Siebel
Star Rating
(440)3.5 out of 5
Market Segments
Enterprise (63.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle SiebelSpotler CRM
Star Rating
(144)4.4 out of 5
Market Segments
Small-Business (89.0% of reviews)
Entry-Level Pricing
$0 per month
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Oracle Siebel vs Spotler CRM
When assessing the two solutions, reviewers found Spotler CRM easier to use, set up, and administer. Reviewers also preferred doing business with Spotler CRM overall.
- Reviewers felt that Spotler CRM meets the needs of their business better than Oracle Siebel.
- When comparing quality of ongoing product support, reviewers felt that Spotler CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Spotler CRM over Oracle Siebel.
Pricing
Entry-Level Pricing
Oracle Siebel
No pricing availableSpotler CRM
Free
$0
per month
Free forever!
- Two Users
- 100 Company Records
- Unlimited Contacts
Free Trial
Oracle Siebel
No trial information availableSpotler CRM
Free Trial is available
Ratings
Meets Requirements
7.6
330
8.4
123
Ease of Use
6.7
334
8.9
125
Ease of Setup
6.2
95
9.0
63
Ease of Admin
6.6
96
9.0
65
Quality of Support
7.1
293
9.0
117
Has the product been a good partner in doing business?
7.1
93
9.1
62
Product Direction (% positive)
4.8
328
8.6
126
Features by Category
Sales Force Automation
7.5
215
|
Verified
8.8
94
|
Verified
7.3
159
|
Verified
9.0
8
7.2
200
|
Verified
8.4
77
|
Verified
7.4
227
|
Verified
8.4
94
|
Verified
7.4
173
|
Verified
8.0
34
|
Verified
7.3
194
|
Verified
7.6
52
|
Verified
7.2
182
|
Verified
8.1
36
|
Verified
7.5
183
|
Verified
8.1
31
|
Verified
7.5
188
|
Verified
8.6
51
Marketing Automation
7.3
151
|
Verified
7.7
40
|
Verified
7.5
157
|
Verified
7.6
36
|
Verified
7.4
163
|
Verified
8.5
50
|
Verified
7.5
136
|
Verified
7.6
29
|
Verified
Customer Support
7.9
173
|
Verified
8.7
44
|
Verified
7.6
173
|
Verified
8.7
45
|
Verified
7.6
171
|
Verified
8.7
36
|
Verified
7.8
161
|
Verified
8.4
32
|
Verified
7.7
159
|
Verified
8.5
37
|
Verified
Reporting & Analytics
7.6
200
|
Verified
8.2
76
|
Verified
7.4
201
|
Verified
8.7
84
|
Verified
7.4
170
|
Verified
8.4
50
|
Verified
Mobile & Social
7.1
126
|
Verified
7.6
7
7.3
119
|
Verified
7.6
7
7.3
118
|
Verified
8.0
40
|
Verified
Platform
7.3
62
|
Verified
8.5
40
|
Verified
7.8
68
|
Verified
8.8
7
8.0
64
|
Verified
8.7
40
|
Verified
7.8
53
|
Verified
7.9
18
|
Verified
7.7
58
|
Verified
8.2
13
|
Verified
7.4
54
|
Verified
8.5
23
|
Verified
7.3
59
|
Verified
9.2
42
|
Verified
7.3
59
|
Verified
8.3
25
Integration
7.6
71
|
Verified
8.2
35
|
Verified
8.0
56
|
Verified
7.8
17
|
Verified
7.6
53
|
Verified
7.4
15
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication Channels
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Edit
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Data Capture
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle Siebel and Spotler CRM are categorized as CRM
Unique Categories
Oracle Siebel has no unique categories
Spotler CRM is categorized as Email Marketing, Email Template Builder, Sales Analytics, Help Desk, and Lead Capture
Reviews
Reviewers' Company Size
Oracle Siebel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spotler CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.4%
Computer Software
8.7%
Telecommunications
8.0%
Financial Services
5.9%
Retail
4.9%
Other
59.1%
Information Technology and Services
13.6%
Health, Wellness and Fitness
5.7%
Financial Services
5.7%
Insurance
4.3%
Computer Software
3.6%
Other
67.1%
Most Helpful Reviews
Oracle Siebel
Most Helpful Favorable Review
Timur F.
Verified User in Financial Services
Comprehensive data model. Strong workflow engine. Several integration options. With Open UI it is now not IE only product. Introduction of CRM Desktop plugin for Outlook gives nice offline capabilities without installation of additional software.
Most Helpful Critical Review
Verified User in Oil & Energy
The user interface does not seem to be as updated as most other CRM systems like salesforce. Some of the features are not intuitive. In fact it can be very intimidating to first-time users. It does take some time to learn for those that are not very...
Spotler CRM
Most Helpful Favorable Review
Sharon B.
Verified User in Information Technology and Services
This product needs no training, as it's so intuitive and as it's web based needs no implementation either. Easy to add and change fields and drop down. The support desk were friendly and helpful, they really knew what they were doing.
Most Helpful Critical Review
Verified User in Environmental Services
I find the contact feature clunky and haven't been able to easily edit fields
Timur F.
Verified User in Financial Services
Comprehensive data model. Strong workflow engine. Several integration options. With Open UI it is now not IE only product. Introduction of CRM Desktop plugin for Outlook gives nice offline capabilities without installation of additional software.
Sharon B.
Verified User in Information Technology and Services
This product needs no training, as it's so intuitive and as it's web based needs no implementation either. Easy to add and change fields and drop down. The support desk were friendly and helpful, they really knew what they were doing.
Verified User in Oil & Energy
The user interface does not seem to be as updated as most other CRM systems like salesforce. Some of the features are not intuitive. In fact it can be very intimidating to first-time users. It does take some time to learn for those that are not very...
Verified User in Environmental Services
I find the contact feature clunky and haven't been able to easily edit fields
Alternatives
Discussions
What language is Siebel written in?
3 comments
MS
JavaScriptRead more
What's the best way to practice the navigation in the software?
1 comment
NO
Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the...Read more
What is Oracle Siebel used for?
1 comment
NL
Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we...Read more
How safe is my data?
1 comment
SD
It is very safe. We host 1,000's of people's data including lawyers and government agencies and we take data security very seriously. The data is legally...Read more
What's the catch with the Free ECRM?
1 comment
Official Response from Spotler CRM
There isn’t one – honest! With Really Simple Systems Free CRM, you are limited to two Users, 100 company records and 100MB document storage (for Word...Read more
What is Cloud CRM?
1 comment
Official Response from Spotler CRM
Traditionally, all CRM systems were in-house applications, that is they were installed and ran on servers within the organisation. Nowadays, newer CRM...Read more
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