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- Nexidia Analytics
- Verint Speech and Text Analytics
- Nexidia Analytics-vs-Verint Speech and Text Analytics
Compare Nexidia Analytics and Verint Speech and Text Analytics 
At a Glance
Market Segments
Enterprise (60.0% of reviews)
Enterprise (69.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Nexidia Analytics
Star Rating
(10)3.7 out of 5
Market Segments
Enterprise (60.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Nexidia AnalyticsVerint Speech and Text Analytics
Star Rating
(68)4.4 out of 5
Market Segments
Enterprise (69.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Verint Speech and Text AnalyticsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Verint Speech and Text Analytics excels in call recording with a high rating of 9.7, indicating robust capabilities in capturing and analyzing conversations, while Nexidia Analytics does not provide a specific rating for this feature, suggesting it may not be as strong in this area.
- Reviewers mention that Verint's machine learning capabilities for call analysis score 8.7, which highlights its effectiveness in deriving insights from conversations, whereas Nexidia Analytics lacks detailed user feedback on this aspect, leaving uncertainty about its performance.
- G2 users highlight that Verint's customer scoring feature is rated at 9.0, showcasing its ability to effectively evaluate customer interactions, while Nexidia Analytics does not have a comparable feature that stands out in user reviews.
- Users on G2 report that Verint's generative AI capabilities, particularly in AI text summarization, score 7.8, indicating a solid performance in summarizing conversations, while Nexidia Analytics does not provide specific ratings or user feedback on similar generative AI functionalities.
- Reviewers mention that Verint's platform offers advanced data filtering, which is crucial for users needing to sift through large volumes of data efficiently, while Nexidia Analytics does not highlight this feature prominently in user reviews, suggesting a potential gap in functionality.
- Users say that Verint's overall ease of use is rated at 8.6, making it user-friendly for everyday tasks, while Nexidia Analytics has a slightly higher ease of use rating at 9.0, indicating that it may be more intuitive for new users, but the difference in user experience may vary based on specific needs.
Pricing
Entry-Level Pricing
Nexidia Analytics
No pricing availableVerint Speech and Text Analytics
No pricing availableFree Trial
Nexidia Analytics
No trial information availableVerint Speech and Text Analytics
No trial information availableRatings
Meets Requirements
8.0
5
8.5
23
Ease of Use
9.0
5
8.6
45
Ease of Setup
Not enough data
8.2
30
Ease of Admin
Not enough data
8.1
7
Quality of Support
Not enough data
8.3
23
Has the product been a good partner in doing business?
Not enough data
8.9
6
Product Direction (% positive)
4.2
6
7.5
23
Features by Category
Call Analytics
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Agent Performance Management
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
8.7
5
Generative AI
Not enough data
Feature Not Available
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Nexidia Analytics and Verint Speech and Text Analytics are categorized as Speech Analytics
Unique Categories
Nexidia Analytics is categorized as Customer Journey Analytics, Contact Center Quality Assurance, and Call Center Infrastructure (CCI)
Verint Speech and Text Analytics is categorized as Conversation Intelligence
Reviews
Reviewers' Company Size
Nexidia Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verint Speech and Text Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
20.0%
Hospitality
20.0%
Leisure, Travel & Tourism
10.0%
Hospital & Health Care
10.0%
Food & Beverages
10.0%
Other
30.0%
Insurance
16.9%
Consumer Services
10.8%
Telecommunications
9.2%
Financial Services
9.2%
Banking
9.2%
Other
44.6%
Most Helpful Reviews
Nexidia Analytics
Most Helpful Favorable Review
Verified User in Telecommunications
The way it enhanced as per requirement of the time.
Most Helpful Critical Review
Verified User in Leisure, Travel & Tourism
Pricing model and dependencies, implementation time, user friendliness
Verint Speech and Text Analytics
Most Helpful Favorable Review
Amanda Y.
Verified User in Banking
I love how easy Speech Analytics is to use. Compared to other platforms, Verint is one of the best tools to quickly identify call drivers and group similar to themed calls together. The accuracy of transcription is stong and using Verint as a single unified...
Most Helpful Critical Review
Verified User in Banking
Verint Speech Analytics categories are challeging to configure.
Verified User in Telecommunications
The way it enhanced as per requirement of the time.
Amanda Y.
Verified User in Banking
I love how easy Speech Analytics is to use. Compared to other platforms, Verint is one of the best tools to quickly identify call drivers and group similar to themed calls together. The accuracy of transcription is stong and using Verint as a single unified...
Verified User in Leisure, Travel & Tourism
Pricing model and dependencies, implementation time, user friendliness
Verified User in Banking
Verint Speech Analytics categories are challeging to configure.
Alternatives
Discussions
Nexidia Analytics has no discussions with answers
Verint Speech and Text Analytics has no discussions with answers
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