Compare Neo Software and ezyVet 
- Users report that Neo Software has a lower G2 rating of 3.6 compared to ezyVet's 4.0, indicating that ezyVet is generally viewed more favorably by its users.
- Reviewers mention that Neo Software excels in ease of setup with a score of 8.3, but ezyVet slightly outperforms it with a score of 8.7, suggesting that ezyVet may offer a more streamlined onboarding process.
- G2 users highlight that Neo Software has a strong score of 9.0 for being a good business partner, while ezyVet follows closely with a score of 8.7, indicating both products are seen as reliable partners, but Neo Software edges out in this area.
- Users on G2 report that Neo Software's product direction is rated at a low 5.3, which may indicate concerns about future updates or improvements, while ezyVet shines with a score of 8.8, suggesting a more positive outlook on its development trajectory.
- Reviewers mention that both products have the same ease of use score of 7.9, indicating that users find both platforms relatively user-friendly, but specific features may differ in usability.
- Users say that Neo Software has a total of 17 reviews, while ezyVet has 23, suggesting that ezyVet has a broader user base providing feedback, which may contribute to its higher ratings and perceived reliability.
- Client Comms & Reminders (Email & SMS Reminders, Communications Log, TeleVet Integration)
- Online Appointment Scheduling (Client Portal, Vetstoria)
- Pre-Visit Prep (Procedure Templates, Patient Consult Tab)
The ease of use. No one had a problem with the transition
Training was all online with limited access to customer support
The product was exceedingly adjustable to consider us to work in the way we chose as opposed to twisting our requirements to fit programming. Vigorous joining with both in-house and outsider hardware/programming disposing of duplication of patient section...
It takes a very long time to put in a change request to see things start to change. Some changes seem a little arbitrary and pointless. The program is based in New Zealand so the time difference can prove to be an issue on Friday afternoons but otherwise...
The ease of use. No one had a problem with the transition
The product was exceedingly adjustable to consider us to work in the way we chose as opposed to twisting our requirements to fit programming. Vigorous joining with both in-house and outsider hardware/programming disposing of duplication of patient section...
Training was all online with limited access to customer support
It takes a very long time to put in a change request to see things start to change. Some changes seem a little arbitrary and pointless. The program is based in New Zealand so the time difference can prove to be an issue on Friday afternoons but otherwise...
