Compare Neo and Titan 
At a Glance
Market Segments
Small-Business (91.4% of reviews)
Small-Business (97.8% of reviews)
Entry-Level Pricing
$1.99 1 User Per Month
$2.00 1 User Per Month
Neo
Star Rating
(72)4.7 out of 5
Market Segments
Small-Business (91.4% of reviews)
Entry-Level Pricing
$1.99 1 User Per Month
Browse all 3 pricing plansTitan
Star Rating
(556)4.6 out of 5
Market Segments
Small-Business (97.8% of reviews)
Entry-Level Pricing
$2.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Titan excels in its Quality of Support with a score of 9.4, while Neo, although still strong, has a slightly lower score of 9.1. Reviewers mention that Titan's support team is responsive and helpful, making it a reliable choice for small businesses.
- Reviewers mention that Neo shines in Ease of Use with a score of 9.5 compared to Titan's 9.3. Users on G2 appreciate Neo's intuitive interface, which allows for a smoother onboarding experience.
- G2 users highlight that Titan offers a robust Unified Inbox feature with a score of 6.3, but Neo significantly outperforms it with a score of 8.9. Users report that Neo's Unified Inbox helps them manage emails more efficiently, consolidating communications in one place.
- Users say that Titan's AI Text Generation feature scores 7.4, while Neo's is slightly better at 7.7. Reviewers mention that Neo's AI capabilities provide more accurate and contextually relevant outputs, enhancing productivity.
- Reviewers mention that Titan's Attachment Search feature scores 8.3, but Neo's 8.9 indicates a more effective search capability. Users report that Neo's search functionality allows them to quickly locate important documents, saving time in their workflow.
- Users on G2 report that Titan's Tags feature scores only 6.0, while Neo's score of 7.9 indicates a more user-friendly tagging system. Reviewers mention that Neo's tagging capabilities help them organize their tasks and emails more effectively.
Pricing
Entry-Level Pricing
Neo
Business Starter
$1.99
1 User Per Month
For individuals and creators
- 10 GB Email storage
- Free yourcompany.co.site domain
- Rich webmail
Titan
TITAN BUSINESS PRO
$2.00
1 User Per Month
Powerful business email with guaranteed uptime and delivery.
- 10 GB Email storage
- Unlimited Mail Filters
- 10 Email Aliases
Free Trial
Neo
Free Trial is available
Titan
No trial information availableRatings
Meets Requirements
9.2
67
9.1
417
Ease of Use
9.5
70
9.3
421
Ease of Setup
9.5
67
9.3
251
Ease of Admin
9.6
34
9.3
244
Quality of Support
9.0
63
9.4
377
Has the product been a good partner in doing business?
9.5
33
9.4
239
Product Direction (% positive)
9.3
70
8.8
388
Features by Category
Sorting & Filtering
8.8
27
8.3
6
7.8
27
6.0
5
7.7
27
7.3
5
8.4
26
8.0
5
Integrations
8.2
25
8.0
5
8.0
24
Not enough data
8.0
23
5.7
5
Time Management
8.7
25
6.3
5
8.6
24
6.7
5
8.3
24
7.0
5
Generative AI
8.1
24
Feature Not Available
7.8
24
Feature Not Available
7.9
24
Feature Not Available
Generative AI
7.7
43
Feature Not Available
7.5
43
Feature Not Available
7.4
43
Feature Not Available
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Categories
Categories
Shared Categories
Neo and Titan are categorized as Email Management and Email
Unique Categories
Neo is categorized as Other Email and Website Builder
Titan has no unique categories
Reviews
Reviewers' Company Size
Neo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Titan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.4%
Consulting
7.1%
Retail
7.1%
Construction
4.3%
Computer Software
4.3%
Other
65.7%
Marketing and Advertising
8.9%
Computer Software
6.5%
Information Technology and Services
3.4%
Entertainment
3.4%
Management Consulting
3.3%
Other
74.5%
Most Helpful Reviews
Neo
Most Helpful Favorable Review
Verified User in Computer Software
The app and website work well. The price is also very reasonable.
Most Helpful Critical Review
Allen T.
Verified User in Marketing and Advertising
bait and switch unethical billing. I was locked in at $119 and they changed the price to $143 during my billing cycle without any notice and then refused to honor their original price I was locked into.
Titan
Most Helpful Favorable Review
Kyle B.
Verified User in Information Technology and Services
The webmail platform is very user-friendly and efficient. Also, one more good thing is you can configure multiple emails on webmail.
Most Helpful Critical Review
Jon W.
Verified User in Information Services
Downsides: - not a very good contact list. Make more like Google Contacts. - have to clear cookies to send emails - can't copy and paste subject with mouse - I have to use control c - there is a delay every day on new emails showing up when i log in
Verified User in Computer Software
The app and website work well. The price is also very reasonable.
Kyle B.
Verified User in Information Technology and Services
The webmail platform is very user-friendly and efficient. Also, one more good thing is you can configure multiple emails on webmail.
Allen T.
Verified User in Marketing and Advertising
bait and switch unethical billing. I was locked in at $119 and they changed the price to $143 during my billing cycle without any notice and then refused to honor their original price I was locked into.
Jon W.
Verified User in Information Services
Downsides: - not a very good contact list. Make more like Google Contacts. - have to clear cookies to send emails - can't copy and paste subject with mouse - I have to use control c - there is a delay every day on new emails showing up when i log in
Alternatives
Discussions
Neo has no discussions with answers
Are there features that may not be as well-known that you'd like to highlight?
2 comments
SV
Hi Alexander,
Thank you for asking this question.
Titan is the first email suite built keeping in mind the needs of small business owners. Here are 2...Read more
Can I use Titan to send an email to a big database of mails?
1 comment
Official Response from Titan
Hey Luis,
Hope you are doing well.
Titan Mail is focused primarily on business communication needs, so the platform does not support sending out bulk...Read more
H
1 comment
CC
Consider using at a minimum a simple html signature (complex with lots of tiny pictures isn’t professional).
Consider searching the web for a simple...Read more
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