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- NCR Counterpoint Software
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- NCR Counterpoint Software-vs-Shopify POS
Compare NCR Counterpoint Software and Shopify POS 
At a Glance
Market Segments
Mid-Market (53.6% of reviews)
Small-Business (79.8% of reviews)
Entry-Level Pricing
No pricing available
USD $89/month per location
NCR Counterpoint
Star Rating
(31)3.7 out of 5
Market Segments
Mid-Market (53.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about NCR CounterpointShopify POS
Star Rating
(322)4.4 out of 5
Market Segments
Small-Business (79.8% of reviews)
Entry-Level Pricing
USD $89/month per location
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that NCR Counterpoint's "Ease of Setup" is significantly lower at 4.6 compared to Shopify POS's impressive 8.8, indicating that Shopify POS is much more user-friendly for new installations.
- Reviewers mention that NCR Counterpoint has a lower "Quality of Support" rating at 7.2, while Shopify POS shines with a score of 8.6, suggesting that users may find more reliable assistance with Shopify.
- G2 users highlight that NCR Counterpoint's "Inventory Management" features, while decent at 8.3, do not match the comprehensive capabilities of Shopify POS, which boasts a score of 8.6, particularly in "Multilocation Inventory Tracking."
- Users on G2 emphasize that Shopify POS excels in "E-commerce Integration" with a score of 8.8, making it a better choice for businesses looking to seamlessly connect their online and offline sales channels compared to NCR Counterpoint's 8.3.
- Reviewers say that NCR Counterpoint's "Data Management" features, particularly in "Consolidation" at 8.7, are strong, but Shopify POS's overall data handling capabilities, including "Reporting & Analytics" at 8.9, provide a more robust solution for data-driven decision-making.
- Users report that Shopify POS offers superior "Mobile Payments" integration with a score of 8.6, while NCR Counterpoint's score of 8.0 indicates it may not be as versatile in accommodating various payment methods on-the-go.
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Retail Management Software
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Pricing
Entry-Level Pricing
NCR Counterpoint
No pricing availableShopify POS
Shopify POS Pro
USD $89/month per location
Store management tools and omnichannel features essential for brick-and-mortar businesses.
- Unlimited store staff
- Smart inventory management
- Staff roles and permissions
Free Trial
NCR Counterpoint
No trial information availableShopify POS
Free Trial is available
Ratings
Meets Requirements
7.3
26
8.5
270
Ease of Use
7.6
26
8.8
271
Ease of Setup
4.4
9
8.8
152
Ease of Admin
6.3
9
8.8
148
Quality of Support
7.0
22
8.5
257
Has the product been a good partner in doing business?
7.3
8
8.9
146
Product Direction (% positive)
7.3
26
8.7
270
Features by Category
POS
Not enough data
8.6
111
Not enough data
8.1
91
Not enough data
8.0
100
Not enough data
8.3
106
Not enough data
8.5
106
Marketing
Not enough data
7.6
92
Not enough data
8.2
99
Administration
Not enough data
8.3
110
Not enough data
7.8
95
Not enough data
8.2
113
Not enough data
8.8
111
Payment Processing
Not enough data
9.1
15
Not enough data
9.2
16
Not enough data
8.6
16
Not enough data
9.3
15
Administration
Not enough data
9.0
15
Not enough data
8.9
16
Not enough data
8.0
14
Not enough data
7.7
16
Not enough data
8.1
15
Not enough data
7.0
15
Not enough data
7.6
15
Payment Options
Not enough data
7.8
15
Not enough data
7.3
15
Security
Not enough data
8.2
16
Platform
Not enough data
8.3
15
Not enough data
8.4
16
Payment
Not enough data
8.0
11
Not enough data
8.2
11
Not enough data
7.1
11
Not enough data
7.9
11
Not enough data
7.1
11
Not enough data
8.0
11
Not enough data
8.2
12
Not enough data
7.6
11
Checkout
Not enough data
8.5
11
Not enough data
7.5
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
7.8
10
Inventory Management
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
7.8
10
Not enough data
8.1
9
Not enough data
8.1
9
Reporting and analytics
Not enough data
7.1
11
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.5
11
Customer Management
Not enough data
8.3
9
Not enough data
8.0
9
Not enough data
8.1
9
Team Management
Not enough data
8.3
9
Not enough data
9.2
10
Not enough data
8.3
8
Not enough data
8.7
9
Not enough data
8.7
9
Help and support
Not enough data
8.0
10
Not enough data
8.3
10
Not enough data
8.5
9
Not enough data
8.1
8
Not enough data
8.5
8
Integration
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
8.5
10
Data Management
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.6
6
Analytics
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
8.6
7
Mobile
Not enough data
8.6
6
Not enough data
7.9
7
Platform Additional Functionality
Not enough data
8.3
5
Not enough data
8.1
6
Integration
Not enough data
8.3
7
Not enough data
9.2
8
Not enough data
8.3
6
Generative AI
Not enough data
Feature Not Available
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
8.5
8
Not enough data
7.4
7
Omnichannel Features
Not enough data
7.4
7
Not enough data
9.0
7
Not enough data
7.4
7
Not enough data
6.7
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
7.5
8
Categories
Categories
Shared Categories
NCR Counterpoint and Shopify POS are categorized as Retail Management Software and Retail POS
Unique Categories
NCR Counterpoint has no unique categories
Reviews
Reviewers' Company Size
NCR Counterpoint
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify POS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
39.3%
Restaurants
10.7%
Museums and Institutions
7.1%
Consumer Goods
7.1%
Telecommunications
3.6%
Other
32.1%
Retail
26.1%
Apparel & Fashion
12.7%
Marketing and Advertising
5.5%
Consumer Goods
4.6%
Computer Software
3.9%
Other
47.2%
Most Helpful Reviews
NCR Counterpoint
Most Helpful Favorable Review
Verified User in Retail
The back end reporting capabilities. Being able to export to excel easily is nice.
Most Helpful Critical Review
Verified User in Retail
That it can sometimes be counterintuitive to use. Sometimes have to think outside the box to find what I am looking for if I need specific information for accounting. CounterPoint likes things in a certain order and cannot go outside that order.
Shopify POS
Most Helpful Favorable Review
Aastik C.
Verified User in Automotive
The ability to manage orders, run analytics, manage payouts and refund/cancel any orders is superb.
Most Helpful Critical Review
Jared S.
Verified User in Retail
Unable to talk to a live person and they refused to have a manager contact us.
Verified User in Retail
The back end reporting capabilities. Being able to export to excel easily is nice.
Aastik C.
Verified User in Automotive
The ability to manage orders, run analytics, manage payouts and refund/cancel any orders is superb.
Verified User in Retail
That it can sometimes be counterintuitive to use. Sometimes have to think outside the box to find what I am looking for if I need specific information for accounting. CounterPoint likes things in a certain order and cannot go outside that order.
Jared S.
Verified User in Retail
Unable to talk to a live person and they refused to have a manager contact us.
Alternatives
Discussions
NCR Counterpoint has no discussions with answers
Shopify POS has no discussions with answers
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