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At a Glance
Mouseflow
Mouseflow
Star Rating
(675)4.6 out of 5
Market Segments
Small-Business (68.3% of reviews)
Information
Entry-Level Pricing
Free 500 Sessions per month
Free Trial is available
Browse all 6 pricing plans
VWO Insights - Web
VWO Insights - Web
Star Rating
(61)4.3 out of 5
Market Segments
Mid-Market (55.9% of reviews)
Information
Entry-Level Pricing
Starting at $139.00 Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Mouseflow excels in heat maps with a rating of 9.0, while VWO Insights - Web falls short with a rating of 7.1. Reviewers mention that the detailed visual representation of user interactions in Mouseflow provides deeper insights into user behavior.
  • Reviewers mention that Mouseflow's session replays are rated at 8.9, significantly higher than VWO Insights - Web's 6.9. Users say that the ability to watch real-time user sessions helps in identifying usability issues more effectively.
  • G2 users highlight that Mouseflow's click tracking feature is rated at 8.7, compared to VWO Insights - Web's 7.7. Users report that this functionality allows for better understanding of user engagement on specific elements of the website.
  • Users on G2 mention that Mouseflow's frustration tracking feature, rated at 8.0, is superior to VWO Insights - Web's 6.4. Reviewers say this helps in pinpointing areas where users may be struggling, leading to improved user experience.
  • Reviewers say that Mouseflow's real-time reporting is rated at 8.5, while VWO Insights - Web's rating is lower at 7.7. Users report that the immediacy of data helps in making timely decisions to optimize website performance.
  • Users report that both products offer user-level analytics, but Mouseflow's rating of 7.8 is slightly better than VWO Insights - Web's 7.6. Reviewers mention that this feature is crucial for understanding individual user journeys and tailoring experiences accordingly.
Featured Products
Pricing
Entry-Level Pricing
Mouseflow
FREE FOREVER
Free
500 Sessions per month
Browse all 6 pricing plans
VWO Insights - Web
GROWTH
Starting at $139.00
Per Month
Browse all 3 pricing plans
Free Trial
Mouseflow
Free Trial is available
VWO Insights - Web
Free Trial is available
Ratings
Meets Requirements
8.8
502
8.2
54
Ease of Use
8.8
511
8.3
54
Ease of Setup
9.0
327
8.8
35
Ease of Admin
9.0
275
9.0
34
Quality of Support
9.0
397
9.0
52
Has the product been a good partner in doing business?
8.9
246
8.7
33
Product Direction (% positive)
8.6
455
8.4
52
Features by Category
7.9
2,910
7.6
102
Metrics
8.5
166
Not enough data
8.4
166
Not enough data
8.4
175
Not enough data
8.3
168
Not enough data
7.9
154
Not enough data
7.8
141
Not enough data
7.7
141
Not enough data
8.1
156
Not enough data
7.9
156
Not enough data
Reporting
Feature Not Available
Not enough data
7.7
144
Not enough data
Feature Not Available
Not enough data
7.5
143
Not enough data
7.7
151
Not enough data
7.7
138
Not enough data
8.0
154
Not enough data
Other
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
133
Not enough data
Feature Not Available
Not enough data
7.1
120
Not enough data
Feature Not Available
Not enough data
Administration
7.5
113
7.3
17
7.6
115
7.0
11
8.1
142
7.9
35
8.3
134
8.2
39
Not enough data
Not enough data
User Response Methods
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Participant Selection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
7.9
1,766
7.1
39
User Behavior
8.7
223
|
Verified
7.7
8
|
Verified
7.4
167
|
Verified
4.3
5
|
Verified
8.6
221
|
Verified
7.1
7
|
Verified
8.0
207
|
Verified
6.4
6
|
Verified
A/B Testing
7.8
166
|
Verified
Not enough data
6.8
129
|
Verified
9.2
6
|
Verified
8.1
173
|
Verified
8.1
7
|
Verified
7.5
132
|
Verified
Not enough data
Visitor Information
8.0
183
|
Verified
Not enough data
7.9
165
|
Verified
Not enough data
7.5
454
Not enough data
Product Analytics
7.2
58
Not enough data
7.8
63
Not enough data
7.4
62
Not enough data
8.0
65
Not enough data
7.8
51
Not enough data
7.2
52
Not enough data
7.6
50
Not enough data
7.2
53
Not enough data
8.0
637
Not enough data
Analytics
8.3
84
Not enough data
8.5
96
Not enough data
8.3
85
Not enough data
7.8
77
Not enough data
7.9
77
Not enough data
Feature Not Available
Not enough data
Administration
7.8
71
Not enough data
7.3
72
Not enough data
7.7
75
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Personalization EnginesHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Segmentation
Not enough data
Not enough data
Not enough data
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Personalized Content
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Digital Experience Monitoring (DEM)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Journey MappingHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
8.1
174
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Survey Management
7.6
21
Not enough data
7.6
22
Not enough data
8.0
23
Not enough data
8.1
23
Not enough data
Process Management
7.9
22
Not enough data
7.9
21
Not enough data
8.7
22
Not enough data
Feature Not Available
Not enough data
System Management
8.7
20
Not enough data
Feature Not Available
Not enough data
8.4
1,975
7.5
141
Analysis
8.2
217
7.6
15
8.0
192
7.7
13
8.2
212
7.5
14
8.1
201
7.5
17
8.4
222
8.3
14
Reporting
9.0
251
7.1
22
8.9
251
6.9
16
8.7
230
7.6
13
8.1
199
7.3
17
7.6
713
Not enough data
Marketing Operations
6.7
66
Not enough data
7.9
74
Not enough data
7.9
75
Not enough data
8.1
70
Not enough data
6.9
62
Not enough data
Feature Not Available
Not enough data
Campaign Activity
7.7
77
Not enough data
8.2
85
Not enough data
7.3
69
Not enough data
7.5
68
Not enough data
7.4
67
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Mouseflow
Mouseflow
VWO Insights - Web
VWO Insights - Web
Unique Categories
Mouseflow
Mouseflow is categorized as Customer Journey Mapping
Reviews
Reviewers' Company Size
Mouseflow
Mouseflow
Small-Business(50 or fewer emp.)
68.3%
Mid-Market(51-1000 emp.)
22.4%
Enterprise(> 1000 emp.)
9.4%
VWO Insights - Web
VWO Insights - Web
Small-Business(50 or fewer emp.)
33.9%
Mid-Market(51-1000 emp.)
55.9%
Enterprise(> 1000 emp.)
10.2%
Reviewers' Industry
Mouseflow
Mouseflow
Marketing and Advertising
10.4%
Computer Software
7.4%
Retail
5.1%
Information Technology and Services
4.8%
Health, Wellness and Fitness
4.0%
Other
68.3%
VWO Insights - Web
VWO Insights - Web
Marketing and Advertising
20.0%
Internet
8.3%
Information Technology and Services
6.7%
Retail
5.0%
Financial Services
5.0%
Other
55.0%
Most Helpful Reviews
Mouseflow
Mouseflow
Most Helpful Favorable Review
Verified User
G
Verified User in E-Learning

As a web developer Mouseflow provides a very easy to use interface and implementation to any portal. The tool enables to get more insight on all of your users and know not only what they are doing but how they are doing it. The good part for this is with...

Most Helpful Critical Review
Verified User
G
Verified User in Hospital & Health Care

Their inability to work with someone to cancel their subscription.

VWO Insights - Web
VWO Insights - Web
Most Helpful Favorable Review
Divakar R.
DR
Divakar R.
Verified User in Internet

Features: -Almost covers all elements that you need for optimization. It includes features sets like testings (AB, MVT split etc.), user behaviour analysis (heat map, visitor recordings, scroll maps etc) and feedbacks (on-site surveys)....

Most Helpful Critical Review
Andrew R.
AR
Andrew R.
Verified User in Construction

Goals and observations don't seem to be as useful as I initially thought. Observations seem to get in the way of tests. I do observations in other software to get sign off and then I come into VWO to get it all set up and ready to run and I don't like...

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Mouseflow
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VWO Insights - Web
VWO Insights - Web Alternatives
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Discussions
Mouseflow
Mouseflow Discussions
What is Mouseflow used for?
2 comments
Josh M.
JM
Mouse flow is a behavioural analytic solution to help identify and work out friction on your web pages. Read more
Why can't record all sessions
1 comment
Eddie C.
EC
Hello! Mouseflow is designed to record all of your visitors' sessions, so there seems to be something going on preventing you to do so. We’d like an...Read more
Why the amount of recordings is the same as heatmaps? And why the credits are too low?
1 comment
Official Response from Mouseflow
Hi Rocio, there seems to be some confusion. For $49/mo Crazy Egg offers 500 recordings and 75,000 page views. On a cheaper plan (29$/mo) Mouseflow offers...Read more
VWO Insights - Web
VWO Insights - Web Discussions
Monty the Mongoose crying
VWO Insights - Web has no discussions with answers