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- Mitchell 1 Automotive Repair-vs-Tekmetric
Compare Mitchell 1 Automotive Repair and Tekmetric 
- Users report that Tekmetric excels in "Quality of Support" with a score of 9.5, while reviewers mention that Mitchell 1 Automotive Repair struggles in this area with a lower score of 7.6, indicating a more responsive and helpful support team in Tekmetric.
- Reviewers say that Tekmetric's "Ease of Use" is significantly higher at 9.4 compared to Mitchell 1's 8.2, suggesting that users find Tekmetric's interface more intuitive and user-friendly, which can lead to quicker onboarding and less training time.
- G2 users highlight Tekmetric's "Appointment Scheduling" feature with a score of 8.9, noting its effectiveness in managing customer bookings, whereas Mitchell 1's scheduling capabilities are less favored, indicating potential inefficiencies in managing appointments.
- Users on G2 mention that Tekmetric's "Reports and Analytics" feature scores 8.9, providing valuable insights for business decisions, while Mitchell 1's reporting tools are perceived as less robust, which may hinder data-driven decision-making.
- Reviewers mention that Tekmetric's "Digital Vehicle Inspection (DVI)" feature, rated at 8.8, is praised for its thoroughness and ease of use, while Mitchell 1's DVI capabilities are seen as lacking in comparison, potentially affecting the quality of service provided to customers.
- Users say that Tekmetric's "Billing and Invoicing" feature scores 9.2, making it easier to manage financial transactions, while Mitchell 1's lower score in this area suggests that users may face challenges in billing processes, impacting cash flow management.
Accurately capture labor hours for tricky rapairs.
Mitchell on demand se apparently has decides that the number 1 tire supplier in the USA isnt worth keeping and are dropping the program with no option we are losing benefit
This software totally changed how our shop operated. Before, we were using multiple systems for different functions, which made it difficult to get an overall view of what was going on. Now, no more Mitchell for SMS, AutoVitals for DVIs, plus CRM software...
A downside of using Tekmetric is the time clock and that you cannot see what each technician is currently clocked on to, or what they are doing when they aren't clocked onto a jon. The lack of reports. It's difficult to find customers that have 2 names on...
Accurately capture labor hours for tricky rapairs.
This software totally changed how our shop operated. Before, we were using multiple systems for different functions, which made it difficult to get an overall view of what was going on. Now, no more Mitchell for SMS, AutoVitals for DVIs, plus CRM software...
Mitchell on demand se apparently has decides that the number 1 tire supplier in the USA isnt worth keeping and are dropping the program with no option we are losing benefit
A downside of using Tekmetric is the time clock and that you cannot see what each technician is currently clocked on to, or what they are doing when they aren't clocked onto a jon. The lack of reports. It's difficult to find customers that have 2 names on...
