Reviewers mention that Mendeley excels in its "Ease of Setup" with a score of 9.2, making it user-friendly for new users, while Web of Science lacks this clarity, resulting in a lower score of 8.1 for "Ease of Use".
Users report that Mendeley's "Quality of Support" is rated at 7.9, which some find lacking compared to Web of Science, which has a more robust support system, although specific ratings for support were not provided.
G2 users highlight that Mendeley has a strong "Product Direction" score of 8.0, indicating a positive outlook for future updates, while Web of Science shines with a perfect score of 10.0, suggesting a clear and innovative roadmap ahead.
Users on G2 mention that Mendeley is particularly beneficial for its "Ease of Admin" with a score of 9.6, which allows administrators to manage references and documents efficiently, a feature that Web of Science does not emphasize as strongly.
Reviewers say that Mendeley is favored for its integration capabilities with other tools, which enhances workflow, while Web of Science is noted for its comprehensive citation analysis features, appealing to users focused on research impact.
Users report that Mendeley has a larger user base in the "Enterprise" segment, with 48.7% of reviews coming from this market, while Web of Science is more popular in the "Mid-Market" segment, with 62.5% of reviews, indicating different target audiences for each product.
Pricing
Entry-Level Pricing
Mendeley
No pricing available
Web of Science
No pricing available
Free Trial
Mendeley
No trial information available
Web of Science
No trial information available
Ratings
Meets Requirements
8.6
220
9.5
7
Ease of Use
8.7
220
8.3
7
Ease of Setup
9.4
14
Not enough data
Ease of Admin
9.6
9
Not enough data
Quality of Support
7.9
141
Not enough data
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