Compare Mekari Qontak and Odoo CRM 
At a Glance
Market Segments
Mid-Market (63.6% of reviews)
Small-Business (69.4% of reviews)
Entry-Level Pricing
Free Trial 5 Usage-based Per Month
$24 per app/ per user/ per month
Mekari Qontak
Star Rating
(11)4.6 out of 5
Market Segments
Mid-Market (63.6% of reviews)
Entry-Level Pricing
Free Trial 5 Usage-based Per Month
Learn more about Mekari QontakOdoo CRM
Star Rating
(139)4.1 out of 5
Market Segments
Small-Business (69.4% of reviews)
Entry-Level Pricing
$24 per app/ per user/ per month
Learn more about Odoo CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Odoo CRM's Sales Force Automation features, particularly in Opportunity & Pipeline Management, score an 8.3, while Mekari Qontak excels with a score of 9.4, indicating a more robust capability in managing sales opportunities.
- Reviewers mention that Mekari Qontak's Lead Management functionality is highly rated at 9.6, compared to Odoo CRM's 8.2, suggesting that users find it easier to track and convert leads effectively with Mekari Qontak.
- G2 users highlight that Mekari Qontak offers superior Customer Support features, with a case management score of 8.9 versus Odoo CRM's 7.9, indicating a more responsive and helpful support system.
- Users on G2 report that Odoo CRM's Customization capabilities are rated at 8.2, while Mekari Qontak shines with a score of 9.3, suggesting that users appreciate the flexibility and adaptability of Mekari Qontak to their specific business needs.
- Reviewers mention that Mekari Qontak's Reporting & Analytics features are particularly strong, with a score of 9.4 for both Reporting and Dashboards, compared to Odoo CRM's 7.8, indicating a more comprehensive and user-friendly analytics experience.
- Users say that Odoo CRM's Ease of Use is rated at 8.3, while Mekari Qontak slightly edges ahead with an 8.5, suggesting that both platforms are user-friendly, but Mekari Qontak may offer a slightly smoother experience for new users.
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Pricing
Entry-Level Pricing
Mekari Qontak
Omnichannel Starter
Free Trial
5 Usage-based Per Month
Easy solution to increase sales for businesses that are just starting to use omnichannel. Affordable plans for small and medium businesses.
- WhatsApp account masking & verification*
- WhatsApp message personalization and unlimited broadcast message
- Automatic agent allocation
Odoo CRM
Odoo CRM
$24
per app/ per user/ per month
New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP
Free Trial
Mekari Qontak
Free Trial is available
Odoo CRM
Free Trial is available
Ratings
Meets Requirements
8.3
10
8.2
93
Ease of Use
8.5
10
8.3
94
Ease of Setup
Not enough data
7.7
56
Ease of Admin
Not enough data
8.0
52
Quality of Support
8.9
9
7.7
96
Has the product been a good partner in doing business?
Not enough data
8.1
56
Product Direction (% positive)
8.5
8
8.7
90
Features by Category
Sales Force Automation
8.9
9
7.9
63
|
Verified
8.9
9
7.9
49
9.4
9
8.3
67
|
Verified
9.3
9
7.9
67
|
Verified
8.7
9
7.4
56
|
Verified
8.5
8
7.5
59
|
Verified
8.9
9
7.5
64
|
Verified
8.7
9
7.9
64
|
Verified
8.9
9
7.9
63
|
Verified
Marketing Automation
8.1
9
8.1
52
|
Verified
Feature Not Available
8.0
50
9.6
9
8.2
59
|
Verified
Feature Not Available
8.1
46
|
Verified
Customer Support
8.9
9
7.9
53
|
Verified
8.5
9
8.0
53
|
Verified
8.0
9
7.4
56
|
Verified
7.6
9
7.2
51
|
Verified
8.9
9
7.6
56
|
Verified
Reporting & Analytics
9.4
9
7.8
64
|
Verified
9.4
9
7.8
65
|
Verified
9.4
9
7.4
57
|
Verified
Mobile & Social
8.1
9
7.6
50
|
Verified
8.3
9
7.6
46
|
Verified
8.3
9
7.2
55
|
Verified
Platform
9.3
5
8.2
53
|
Verified
8.0
5
7.9
50
|
Verified
9.0
5
8.3
56
|
Verified
8.3
5
7.8
48
|
Verified
8.3
5
8.2
46
|
Verified
8.0
5
7.6
48
|
Verified
8.3
5
8.5
53
|
Verified
8.3
5
7.8
50
|
Verified
Integration
9.7
5
8.0
52
|
Verified
9.3
5
7.7
46
|
Verified
9.0
5
7.6
45
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Omnichannel Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mekari Qontak and Odoo CRM are categorized as CRM
Unique Categories
Mekari Qontak is categorized as Omnichannel Commerce
Odoo CRM has no unique categories
Reviews
Reviewers' Company Size
Mekari Qontak
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Odoo CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
81.8%
Higher Education
9.1%
Accounting
9.1%
‐
‐
Other
0.0%
Information Technology and Services
16.1%
Computer Software
10.5%
Construction
4.8%
Oil & Energy
3.2%
Management Consulting
3.2%
Other
62.1%
Most Helpful Reviews
Mekari Qontak
Most Helpful Favorable Review
Verified User in Information Technology and Services
Qontak is an powerful tools and it help me to boost productivity. The CRM also very easy to use and learn. Through the CRM im able to monitor performance and sales of each agent. The system can also customizeable into our business need.
Most Helpful Critical Review
Odoo CRM
Most Helpful Favorable Review
Eduardo B.
Verified User in Computer Software
It's very flexible, you can easily adapt to your own needs, literally in minutes, you can change the workflow, the screen design and add user fields. The best aspect is that is complete, it handle most CRM application just like it is or with little...
Most Helpful Critical Review
Verified User in Industrial Automation
The downside for me is they keep sending you email notifications if you don't use it for a while
Verified User in Information Technology and Services
Qontak is an powerful tools and it help me to boost productivity. The CRM also very easy to use and learn. Through the CRM im able to monitor performance and sales of each agent. The system can also customizeable into our business need.
Eduardo B.
Verified User in Computer Software
It's very flexible, you can easily adapt to your own needs, literally in minutes, you can change the workflow, the screen design and add user fields. The best aspect is that is complete, it handle most CRM application just like it is or with little...
Verified User in Industrial Automation
The downside for me is they keep sending you email notifications if you don't use it for a while
Alternatives
Discussions
Mekari Qontak has no discussions with answers
Is Odoo free to use?
1 comment
AB
ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,...Read more
What is CRM in Odoo?
1 comment
JK
I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including...Read more
Odoo CRM has no more discussions with answers
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