Compare Maze and Sprig 
At a Glance
Market Segments
Mid-Market (45.1% of reviews)
Mid-Market (53.8% of reviews)
Entry-Level Pricing
Free
$0.00
Maze
Star Rating
(103)4.5 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSprig
Star Rating
(93)4.5 out of 5
Market Segments
Mid-Market (53.8% of reviews)
Entry-Level Pricing
$0.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Maze excels in Survey Builder with a score of 9.2, allowing for extensive customization and a variety of question types, while Sprig, although strong, scores slightly lower at 8.9.
- Reviewers mention that Sprig shines in Survey Distribution with a score of 8.6, making it easier to reach target audiences, whereas Maze's distribution capabilities are rated lower.
- G2 users highlight that Maze's Real-Time Analysis feature is particularly robust, scoring 9.6, which allows for immediate insights, while Sprig's similar functionality is rated at 7.9, indicating a gap in responsiveness.
- Users on G2 appreciate Maze's Feedback Aggregation capabilities, scoring 9.2, which helps in compiling user feedback efficiently, while Sprig's performance in this area is not as strong, reflecting a need for improvement.
- Reviewers say that Sprig's Segmentation feature is highly rated at 9.3, allowing for detailed user analysis, whereas Maze's segmentation capabilities are rated lower at 7.5, which may limit targeted insights.
- Users report that Maze's Brand Design Consistency feature scores an impressive 9.8, ensuring a cohesive brand experience across surveys, while Sprig's score in this area is not as high, indicating potential inconsistencies.
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Pricing
Entry-Level Pricing
Maze
Free
Free
For individuals looking to kickstart usability testing, at no cost.
- 1 study per month
- 5 seats
- Pay-per use panel credits
Sprig
Free Plan
$0.00
For individuals just getting started with capturing quick and easy user insights.
- 1 study per month
- 5k MTUs
- 1 Link Survey per month
Free Trial
Maze
Free Trial is available
Sprig
Free Trial is available
Ratings
Meets Requirements
8.2
71
8.6
80
Ease of Use
9.0
71
8.8
82
Ease of Setup
9.4
30
8.6
43
Ease of Admin
9.1
27
9.0
25
Quality of Support
8.7
60
9.0
70
Has the product been a good partner in doing business?
9.2
22
9.1
25
Product Direction (% positive)
8.6
58
9.7
82
Features by Category
User Response Methods
8.4
51
9.5
61
7.8
15
7.6
43
6.7
7
6.2
39
Feature Not Available
Feature Not Available
8.5
47
7.4
40
Participant Selection
7.7
32
9.3
51
Feature Not Available
Feature Not Available
7.4
7
7.8
41
6.7
26
7.1
40
Insights
8.2
52
7.9
57
8.2
42
8.0
53
7.7
39
7.3
45
Generative AI
7.2
6
8.1
42
User Behavior
Not enough data
6.7
12
Not enough data
Feature Not Available
Not enough data
6.7
11
Not enough data
5.8
10
A/B Testing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Visitor Information
Not enough data
8.2
14
Not enough data
7.2
12
Product Analytics
Not enough data
7.8
16
Not enough data
7.3
15
Not enough data
7.4
18
Not enough data
6.5
16
Not enough data
6.4
13
Not enough data
6.7
13
Not enough data
7.5
14
Not enough data
7.4
16
Analytics
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.6
7
Not enough data
6.7
7
Customization
Not enough data
8.9
6
Not enough data
6.9
6
Not enough data
7.8
6
Not enough data
6.9
6
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.9
8
Not enough data
8.3
7
Not enough data
6.7
8
Feedback Analysis
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
8.8
7
Feedback Sources
Not enough data
3.1
7
Not enough data
9.1
9
Not enough data
1.9
7
Not enough data
2.9
7
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
9.2
65
Not enough data
8.9
64
Not enough data
8.7
57
Not enough data
8.6
61
Survey Customization
Not enough data
8.2
53
Not enough data
8.1
51
Not enough data
6.9
41
Not enough data
7.1
36
Survey Insights
Not enough data
8.1
60
Not enough data
6.9
48
Not enough data
8.0
58
Not enough data
8.5
51
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Survey Management
9.8
9
Not enough data
8.6
7
Not enough data
9.4
9
Not enough data
8.1
9
Not enough data
Process Management
9.2
8
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
Feature Not Available
Not enough data
System Management
9.3
9
Not enough data
Feature Not Available
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Maze and Sprig are categorized as User Research
Unique Categories
Maze is categorized as Enterprise Feedback Management and User Research Repositories
Sprig is categorized as Feedback Analytics, Experience Management, Product Analytics, Session Replay, Survey, and Heatmap Tools
Reviews
Reviewers' Company Size
Maze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprig
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.7%
Financial Services
10.8%
Information Technology and Services
9.8%
Design
8.8%
Retail
3.9%
Other
52.0%
Computer Software
25.8%
Information Technology and Services
21.5%
Financial Services
12.9%
Online Media
3.2%
Human Resources
3.2%
Other
33.3%
Most Helpful Reviews
Maze
Most Helpful Favorable Review
Verified User in Computer Software
I am loving the new clips section. So great to see what users are saying + doing!
Most Helpful Critical Review
Verified User in Online Media
Performances are terrible. My 2019 MacBook pro starts spinning the fans instantly when I launch it. The app is super sluggish and often restarts for no apparent reason, even tho its browser based. The reports are great on paper, but they don't work for...
Sprig
Most Helpful Favorable Review
Tim P.
Verified User in Computer Software
The fact that it integrates so easily out of the box with our front end. I've had a few challenges here and there getting things to work, but the customer support team is always easy to contact and get help from. I like how easy it is to see the metrics,...
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
It's incredibly easy to forget that you have an event triggering once it's live. You have to not just end the study or survey but archive the event too. We've found ourselves in more than one instance where the event continues to trigger, despite not being...
Verified User in Computer Software
I am loving the new clips section. So great to see what users are saying + doing!
Tim P.
Verified User in Computer Software
The fact that it integrates so easily out of the box with our front end. I've had a few challenges here and there getting things to work, but the customer support team is always easy to contact and get help from. I like how easy it is to see the metrics,...
Verified User in Online Media
Performances are terrible. My 2019 MacBook pro starts spinning the fans instantly when I launch it. The app is super sluggish and often restarts for no apparent reason, even tho its browser based. The reports are great on paper, but they don't work for...
Verified User in Non-Profit Organization Management
It's incredibly easy to forget that you have an event triggering once it's live. You have to not just end the study or survey but archive the event too. We've found ourselves in more than one instance where the event continues to trigger, despite not being...
Alternatives
Discussions
What is Maze software?
1 comment
SJ
Maze is a software built to conduct unmoderated usability tests, with the possibility of including different types of questions beyond the usability test...Read more
Maze has no more discussions with answers
Sprig has no discussions with answers
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