Compare Manychat and Voiceflow 
At a Glance
Market Segments
Small-Business (90.4% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
Free Trial Per Month
Free
Manychat
Star Rating
(150)4.6 out of 5
Market Segments
Small-Business (90.4% of reviews)
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plansVoiceflow
Star Rating
(53)4.7 out of 5
Market Segments
Small-Business (60.8% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Manychat excels in its "Text Scheduler" feature, allowing for seamless scheduling of SMS messages, which is rated at 9.5, while Voiceflow's SMS capabilities are perceived as less robust, particularly in "Text Message (SMS)" where it scores 7.3.
- Reviewers mention that Manychat's "Quality of Support" is rated at 8.4, which some users find lacking compared to Voiceflow's higher rating of 8.8, indicating a more responsive support system for Voiceflow users.
- G2 users highlight Manychat's strong performance in "Automation - AI Agents" with a score of 8.1 for "Customer Interaction Automation," while Voiceflow's similar feature is rated lower, suggesting that Manychat may provide a more effective automation experience.
- Users on G2 appreciate Voiceflow's "Ease of Setup" with a score of 9.1, which is slightly higher than Manychat's 9.0, indicating that Voiceflow may offer a more user-friendly onboarding process.
- Reviewers say that Manychat's "Natural Language Understanding (NLU)" feature shines with a score of 9.4, while Voiceflow's performance in this area is not as strong, suggesting that Manychat may provide a more intuitive conversational experience.
- Users report that Manychat's "Email Marketing" capabilities, particularly in "Manage Email Deliverability" with a score of 9.0, are superior to Voiceflow's offerings, which may lead to better email campaign performance for Manychat users.
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Pricing
Entry-Level Pricing
Manychat
Free
Free Trial
Per Month
Our free plan includes:
- Unlimited custom flows
- Up to 1,000 contacts
- 10 customer Tags
Voiceflow
Sandbox
Free
For those getting started with Voiceflow.
- Single editor
- 50 knowledge base sources
- 2 agents
Free Trial
Manychat
Free Trial is available
Voiceflow
Free Trial is available
Ratings
Meets Requirements
8.9
105
8.7
50
Ease of Use
8.9
107
9.0
50
Ease of Setup
9.0
69
9.0
40
Ease of Admin
9.1
63
8.9
28
Quality of Support
8.4
97
8.9
47
Has the product been a good partner in doing business?
8.9
61
8.7
28
Product Direction (% positive)
9.2
98
9.5
49
Features by Category
Email Marketing
8.5
31
|
Verified
Not enough data
8.7
30
|
Verified
Not enough data
9.0
13
Not enough data
8.8
29
|
Verified
Not enough data
Online Marketing
8.1
35
|
Verified
Not enough data
8.7
37
|
Verified
Not enough data
8.5
27
|
Verified
Not enough data
9.2
40
|
Verified
Not enough data
9.0
14
Not enough data
Lead Management
9.1
38
|
Verified
Not enough data
8.9
15
Not enough data
9.2
36
|
Verified
Not enough data
8.9
32
|
Verified
Not enough data
9.2
34
|
Verified
Not enough data
8.6
32
|
Verified
Not enough data
9.2
35
|
Verified
Not enough data
8.8
32
|
Verified
Not enough data
Campaign Management
8.6
14
Not enough data
9.0
32
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
8.5
12
Not enough data
Social
9.1
13
Not enough data
9.5
13
Not enough data
9.3
12
Not enough data
9.3
38
|
Verified
Not enough data
9.5
37
|
Verified
Not enough data
Reporting & Analytics
8.8
38
|
Verified
Not enough data
8.2
15
Not enough data
8.4
33
|
Verified
Not enough data
8.4
31
|
Verified
Not enough data
9.1
11
Not enough data
Platform
9.1
9
Not enough data
9.1
11
Not enough data
9.1
32
|
Verified
Not enough data
9.0
10
Not enough data
8.6
23
|
Verified
Not enough data
9.3
29
|
Verified
Not enough data
9.1
26
|
Verified
Not enough data
Integration
9.0
30
|
Verified
Not enough data
8.9
29
|
Verified
Not enough data
8.9
26
|
Verified
Not enough data
Messenger
9.0
56
|
Verified
Not enough data
7.8
53
|
Verified
Not enough data
8.7
61
|
Verified
Not enough data
8.9
54
|
Verified
Not enough data
Channels
9.2
62
|
Verified
Not enough data
8.9
51
|
Verified
Not enough data
7.3
33
|
Verified
Not enough data
7.2
13
Not enough data
7.4
27
|
Verified
Not enough data
Customers
8.6
53
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.0
55
|
Verified
Not enough data
9.2
54
|
Verified
Not enough data
8.7
58
|
Verified
Not enough data
Text Messaging
8.8
11
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
9.5
11
|
Verified
Not enough data
10.0
13
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
SMS Platform
8.9
11
|
Verified
Not enough data
9.9
13
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.9
20
Not enough data
7.9
20
Not enough data
9.2
20
Automation - AI Agents
Not enough data
7.6
19
Not enough data
8.2
18
Not enough data
8.3
17
Not enough data
7.5
18
Not enough data
7.9
17
Platform
Not enough data
9.1
19
Not enough data
8.8
20
Not enough data
8.3
20
Autonomy - AI Agents
Not enough data
7.8
19
Not enough data
8.3
19
Not enough data
7.6
17
Not enough data
7.6
17
Generative AI
Not enough data
9.1
19
Not enough data
9.0
19
Conversational Platform
Not enough data
8.5
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
7.3
8
Support Automation
Not enough data
7.9
7
Not enough data
7.7
8
Not enough data
9.2
8
Not enough data
8.6
7
Generative AI
Not enough data
8.6
7
Not enough data
9.0
7
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
8.8
12
Not enough data
7.9
12
Not enough data
8.8
12
Automation
Not enough data
8.2
11
Not enough data
8.6
11
Not enough data
7.7
11
Artificial Intelligence
Not enough data
7.6
11
Not enough data
9.1
11
Not enough data
9.2
11
Data
Not enough data
8.7
20
Not enough data
8.5
20
Interaction
Not enough data
8.7
20
Not enough data
8.8
20
Not enough data
8.9
20
Not enough data
8.5
20
Not enough data
8.8
20
Learning
Not enough data
8.1
20
Not enough data
7.5
20
Content Generation
Not enough data
8.7
19
Not enough data
8.8
20
System
Not enough data
9.0
20
Not enough data
9.7
20
Not enough data
8.9
20
Not enough data
8.6
20
Generative AI
Feature Not Available
9.7
16
Feature Not Available
9.6
15
Scalability and Performance - Generative AI Infrastructure
Not enough data
9.6
8
Not enough data
9.0
7
Not enough data
9.6
8
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Feature Not Available
Not enough data
9.2
8
Not enough data
8.3
8
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security and Compliance - Generative AI Infrastructure
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
9.2
8
Usability and Support - Generative AI Infrastructure
Not enough data
9.4
8
Not enough data
9.8
8
Categories
Categories
Shared Categories
Manychat and Voiceflow are categorized as Bot Platforms
Unique Categories
Manychat is categorized as Conversational Marketing, Marketing Automation, SMS Marketing, and Social Commerce Platforms
Voiceflow is categorized as Generative AI Infrastructure, AI Chatbots, AI Agents, Customer Service Automation, and Conversational Support
Reviews
Reviewers' Company Size
Manychat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Voiceflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
37.5%
Real Estate
5.9%
Health, Wellness and Fitness
5.1%
Education Management
3.7%
Retail
2.9%
Other
44.9%
Computer Software
11.8%
Real Estate
7.8%
Marketing and Advertising
7.8%
Telecommunications
5.9%
Information Technology and Services
5.9%
Other
60.8%
Most Helpful Reviews
Manychat
Most Helpful Favorable Review
Tomás E.
Verified User in Marketing and Advertising
It is the best chat marketing software in the market. The community around makes it even more valuable. The way I can bring leads to my organization now is way cheaper.
Most Helpful Critical Review
Lauren G.
Verified User in Information Technology and Services
I do not like their NLU support, and lack of ability to integrate third-party NLU product. I dislike that they limit what you can do with Facebook Messenger, as there are some features not available on the platform that Facebook supports. Companies do not...
Voiceflow
Most Helpful Favorable Review
Daryl T.
Verified User in Telecommunications
Voiceflow is most helpful to devise and construct conversational chatbot and voice solutions in an easy and efficent way enabling us to promote and share with business stakeholders. It allows a collaborative enviroment for builders, content creators and...
Most Helpful Critical Review
Tomás E.
Verified User in Marketing and Advertising
It is the best chat marketing software in the market. The community around makes it even more valuable. The way I can bring leads to my organization now is way cheaper.
Daryl T.
Verified User in Telecommunications
Voiceflow is most helpful to devise and construct conversational chatbot and voice solutions in an easy and efficent way enabling us to promote and share with business stakeholders. It allows a collaborative enviroment for builders, content creators and...
Lauren G.
Verified User in Information Technology and Services
I do not like their NLU support, and lack of ability to integrate third-party NLU product. I dislike that they limit what you can do with Facebook Messenger, as there are some features not available on the platform that Facebook supports. Companies do not...
Discussions
Когда уже можно будет подключить бота к Telegram или вывести на сайт?
1 comment
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 comment
Official Response from Manychat
Hi Eric,
ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more
Chat blasts
1 comment
WQ
ManyChat is designed for Facebook Pages to send messages through Messenger and you must follow the 24 hr rule. For groups, you can create a page and a bot...Read more
What is Voiceflow used for?
1 comment
GJ
It is a chatbot software to build text or voice chatbots. You can use building blocks like LLMs, knowledge base, intents, logic (no code); use buttons,...Read more
Voiceflow has no more discussions with answers
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