Compare Mailgun and SparkPost

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At a Glance
Mailgun
Mailgun
Star Rating
(296)4.2 out of 5
Market Segments
Small-Business (81.5% of reviews)
Information
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plans
SparkPost
SparkPost
Star Rating
(72)4.0 out of 5
Market Segments
Small-Business (48.6% of reviews)
Information
Entry-Level Pricing
$20 per month
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Mailgun excels in its Mail Send API with a score of 9.4, which reviewers mention allows for seamless integration and efficient email delivery, while SparkPost's API, scoring 8.8, is noted to be slightly less intuitive.
  • Reviewers mention that Mailgun's Custom Tracking Domain feature, rated at 9.2, provides better brand visibility and control compared to SparkPost's 8.8 rating, which some users feel lacks flexibility.
  • G2 users highlight Mailgun's superior Performance and Reliability with a score of 9.1, stating that it consistently delivers emails without delays, whereas SparkPost, with a score of 8.5, has received feedback about occasional latency issues.
  • Users on G2 report that Mailgun's Detailed Server Logs feature, rated at 8.5, offers comprehensive insights into email performance, while SparkPost's 7.7 rating indicates that its logging capabilities could be more robust.
  • Reviewers mention that Mailgun's Email Segmentation feature, scoring 8.0, allows for more targeted campaigns, whereas SparkPost's 7.1 rating suggests that users find its segmentation options less effective for personalized marketing.
  • Users say that Mailgun's Quality of Support is rated at 8.1, with many praising the responsiveness and helpfulness of the support team, while SparkPost's 7.6 rating indicates that some users have experienced slower response times.
Featured Products
Pricing
Entry-Level Pricing
Mailgun
Free
$0.00
Per Month
Browse all 4 pricing plans
SparkPost
STARTER
$20
per month
Browse all 5 pricing plans
Free Trial
Mailgun
Free Trial is available
SparkPost
Free Trial is available
Ratings
Meets Requirements
8.9
262
8.1
62
Ease of Use
8.7
264
8.6
61
Ease of Setup
8.7
179
8.3
40
Ease of Admin
8.7
177
7.9
41
Quality of Support
8.1
211
7.6
58
Has the product been a good partner in doing business?
8.7
165
7.5
40
Product Direction (% positive)
7.5
262
8.1
60
Features by Category
8.6
235
8.2
37
Administration
7.3
73
7.0
22
6.9
69
6.4
17
8.2
107
8.5
19
7.9
100
7.1
17
8.5
199
7.7
27
8.4
161
8.0
29
Integrations
8.8
157
8.5
26
8.8
147
8.5
25
9.3
201
8.8
28
8.1
110
7.6
21
Platform
9.1
156
8.8
26
8.9
161
8.5
25
8.1
86
8.7
25
8.7
203
8.2
29
8.2
167
8.5
28
8.5
203
8.2
29
8.6
127
8.3
24
9.0
214
8.5
31
Not enough data
6.5
15
Diagnosis
Not enough data
5.7
10
Not enough data
6.1
12
Not enough data
6.4
12
Not enough data
7.1
11
Tracking
Not enough data
8.3
13
Not enough data
7.0
9
Not enough data
7.0
10
Not enough data
7.8
10
Not enough data
6.7
12
Reporting
Not enough data
5.5
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
12
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
8.1
21
Analytics
Not enough data
8.3
16
Not enough data
8.4
16
Not enough data
8.3
11
Customizations
Not enough data
8.1
15
Not enough data
8.2
12
Not enough data
8.1
13
Not enough data
7.6
12
Not enough data
8.2
10
Generative AI
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Mailgun
Mailgun
SparkPost
SparkPost
Mailgun and SparkPost are categorized as Transactional Email
Unique Categories
Mailgun
Mailgun is categorized as Email Verification
SparkPost
SparkPost is categorized as Email Deliverability and Email Tracking
Reviews
Reviewers' Company Size
Mailgun
Mailgun
Small-Business(50 or fewer emp.)
81.5%
Mid-Market(51-1000 emp.)
14.0%
Enterprise(> 1000 emp.)
4.5%
SparkPost
SparkPost
Small-Business(50 or fewer emp.)
48.6%
Mid-Market(51-1000 emp.)
27.1%
Enterprise(> 1000 emp.)
24.3%
Reviewers' Industry
Mailgun
Mailgun
Information Technology and Services
19.2%
Computer Software
16.4%
Internet
12.9%
Marketing and Advertising
9.8%
Hospital & Health Care
2.1%
Other
39.7%
SparkPost
SparkPost
Internet
20.0%
Information Technology and Services
11.4%
Computer Software
10.0%
Financial Services
8.6%
Higher Education
4.3%
Other
45.7%
Most Helpful Reviews
Mailgun
Mailgun
Most Helpful Favorable Review
OL
Olaf L.
Verified User in Internet

Most of all their control panel is very easy to use, just add your domain, add some DNS records and you're ready to go. They offer 10000 free emails every month, that's enough for regular emails. The log file is also very helpful to see where are problems....

Most Helpful Critical Review
AU
Andrew U.
Verified User in Printing

Customer Support is some of the worst I've ever seen. Over 24 hours to respond to a ticket, no real answers, puts the problem on you, the user. We were delivering e-mails perfectly fine for 4 or 5 months with bounce rates of about ~2% daily. All of the...

SparkPost
SparkPost
Most Helpful Favorable Review
Verified User
G
Verified User in Banking

It is very easy to use! I also really like how the program on the website and app are free.

Most Helpful Critical Review
Verified User
G
Verified User in Construction

I noticed we weren't getting form submissions via email for about a week, so I went into wordpress to see if there were entries. Sure enough, they were still coming into the website. Apparently Sparkpost had suspended our account without any notification or...

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Mailgun
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SparkPost
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Discussions
Mailgun
Mailgun Discussions
What is Mailgun used for?
2 comments
MF
MailGun is a paid application that integrates functionalities such as email in mobile and web apps. The integration is usually done using APIs.Read more
Mailgun
1 comment
JF
If you want to reduce the bounce rate, you need to verify the accounts in your distribution list. If you want to know about those bounces, use the API.Read more
How to track emails?
1 comment
TN
You can track user clickable emails by enabling them under domain settings. There's click tracking, open tracking, and unsubscribe tracking. Keep in mind...Read more
SparkPost
SparkPost Discussions
How much does SparkPost cost?
1 comment
Official Response from SparkPost
SparkPost offers a free test account and a variety of plans to fit sending needs based on volume, starting at $20 / month.Read more
How can I stay aware of outages?
1 comment
Official Response from SparkPost
We’re proud of SparkPost’s uptime and reliability. We’ve built a fully cloud-based system that scales instantly—and with full elasticity and redundancy. That...Read more
How do I find out what happened to my messages?
1 comment
Official Response from SparkPost
Detailed information on message delivery and engagement is available through real-time webhooks. In addition, information is available on a pull-basis...Read more