Compare Loop Returns and ReturnLogic 
At a Glance
Market Segments
Small-Business (68.3% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
Free
Free Per Month
Loop Returns
Star Rating
(62)4.7 out of 5
Market Segments
Small-Business (68.3% of reviews)
Entry-Level Pricing
Free
Browse all 3 pricing plansReturnLogic
Star Rating
(14)4.7 out of 5
Market Segments
Small-Business (72.7% of reviews)
Entry-Level Pricing
Free Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that ReturnLogic excels in its quality of support, scoring a remarkable 9.8, which users say makes it a reliable partner for small businesses needing assistance with returns management.
- Users report that Loop Returns shines in its ease of use, achieving a score of 9.4, with many users on G2 highlighting the intuitive interface that simplifies the returns process for both customers and staff.
- G2 users indicate that ReturnLogic has a strong performance in ease of administration, scoring 9.7, which reviewers say allows for seamless management of return policies and processes without extensive training.
- Users say that Loop Returns offers superior integration capabilities, particularly with e-commerce platforms, scoring 9.3, which reviewers mention enhances their operational efficiency by streamlining the returns workflow.
- Reviewers mention that while ReturnLogic has a solid inventory tracking feature with a score of 8.0, Loop Returns outperforms it with a score of 9.0, allowing users to manage stock levels more effectively during the returns process.
- Users on G2 report that both products have strong product direction, with ReturnLogic scoring 10.0, indicating a clear vision for future updates, while Loop Returns also maintains a perfect score, suggesting both are committed to continuous improvement.
Pricing
Entry-Level Pricing
Loop Returns
OFFSET
Free
Free software + return shipping. All of Loop's best functionality.
Eligible for merchants with over 10,000 annual orders.
- Returns software
- US return shipping labels
- Return Bars®
ReturnLogic
Usage Based
Free
Per Month
No Platform Fee. No Overages. No Hidden Fees. Only pay for what you use.
For growing retailers looking to promote sales that stick.
- No overages
- Complete customization for returns portal
- Advanced reporting and custom dashboards
Free Trial
Loop Returns
No trial information availableReturnLogic
No trial information availableRatings
Meets Requirements
9.1
46
8.7
9
Ease of Use
9.4
46
9.1
9
Ease of Setup
9.0
35
8.0
5
Ease of Admin
9.5
34
9.7
5
Quality of Support
9.4
44
9.8
9
Has the product been a good partner in doing business?
9.3
34
10.0
5
Product Direction (% positive)
10.0
42
10.0
7
Features by Category
Integrations
9.3
33
8.0
5
8.2
14
7.0
5
7.7
18
8.0
5
8.7
10
7.0
5
Tracking
8.9
31
6.7
5
9.0
23
8.0
5
Transactions
9.3
34
8.0
5
9.0
23
8.7
5
9.0
34
9.3
5
9.1
30
9.3
5
Categories
Categories
Shared Categories
Loop Returns and ReturnLogic are categorized as Returns Management
Unique Categories
Loop Returns has no unique categories
ReturnLogic has no unique categories
Reviews
Reviewers' Company Size
Loop Returns
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ReturnLogic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
60.0%
Retail
25.0%
Consumer Goods
5.0%
Consumer Services
3.3%
Sporting Goods
1.7%
Other
5.0%
Apparel & Fashion
27.3%
Retail
18.2%
Consumer Goods
18.2%
Sporting Goods
9.1%
Media Production
9.1%
Other
18.2%
Most Helpful Reviews
Loop Returns
Most Helpful Favorable Review
Verified User in Retail
I love that Luke is very user-friendly. It did
Most Helpful Critical Review
Verified User in Apparel & Fashion
I dislike the account reps and team at loop who is unable to assist with issues and is very out of touch with our company account. Exporting and reading data from Loop regarding reason for customer returns are very cumbersome and not user-friendly.
ReturnLogic
Most Helpful Favorable Review
Sheryl P.
Verified User in Media Production
ReturnLogic is very user-friendly and helps our business run smoothly regarding returns. Highly recommended! It's straightforward to navigate. The system is fantastic to use and can be used by a first-timer.
Most Helpful Critical Review
Verified User in Retail
I love that Luke is very user-friendly. It did
Sheryl P.
Verified User in Media Production
ReturnLogic is very user-friendly and helps our business run smoothly regarding returns. Highly recommended! It's straightforward to navigate. The system is fantastic to use and can be used by a first-timer.
Verified User in Apparel & Fashion
I dislike the account reps and team at loop who is unable to assist with issues and is very out of touch with our company account. Exporting and reading data from Loop regarding reason for customer returns are very cumbersome and not user-friendly.
Discussions
Loop Returns has no discussions with answers
ReturnLogic has no discussions with answers
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