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Compare Loop Returns and Parcel Panel 
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At a Glance
Market Segments
Small-Business (68.3% of reviews)
Small-Business (98.5% of reviews)
Entry-Level Pricing
Free
Free 20 quota Per Month
Loop Returns
Star Rating
(62)4.7 out of 5
Market Segments
Small-Business (68.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plansParcel Panel
Star Rating
(103)4.8 out of 5
Market Segments
Small-Business (98.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 20 quota Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Loop Returns excels in its "Ease of Use" with a score of 9.4, making it particularly user-friendly for small businesses, while Parcel Panel follows closely with a score of 9.3, indicating a slight edge for Loop Returns in this area.
- Reviewers mention that Loop Returns has a strong "Quality of Support" rating of 9.4, but Parcel Panel stands out with a perfect score of 10.0, suggesting that users may find more reliable assistance when using Parcel Panel.
- G2 users highlight that Loop Returns offers robust "Integrations" with e-commerce platforms, scoring 9.3, while Parcel Panel does not provide a specific score for this category, indicating a potential gap in integration capabilities.
- Users on G2 report that Loop Returns has a solid performance in "Refund" transactions with a score of 9.0, while Parcel Panel matches this score, but users mention that Loop Returns provides a more streamlined process for handling refunds.
- Reviewers say that both products have a perfect score of 10.0 in "Product Direction," indicating that both companies are seen as having a strong vision for future development, which is crucial for long-term investment.
- Users report that while Loop Returns has a competitive entry-level price of $29.00, Parcel Panel's free entry-level option makes it a more accessible choice for small businesses looking to minimize costs.
Pricing
Entry-Level Pricing
Loop Returns
OFFSET
Free
Free software + return shipping. All of Loop's best functionality.
Eligible for merchants with over 10,000 annual orders.
- Returns software
- US return shipping labels
- Return Bars®
Parcel Panel
Free
Free
20 quota Per Month
All the basics for you to start a new business
- Access to 1,200+ couriers
- Real-time sync & tracking
- Branded & multilingual tracking page
Free Trial
Loop Returns
No trial information availableParcel Panel
Free Trial is available
Ratings
Meets Requirements
9.1
46
9.6
63
Ease of Use
9.4
46
9.3
65
Ease of Setup
9.0
35
9.4
53
Ease of Admin
9.5
34
9.5
25
Quality of Support
9.4
44
9.9
63
Has the product been a good partner in doing business?
9.3
34
9.6
24
Product Direction (% positive)
10.0
42
9.8
65
Features by Category
Integrations
9.3
33
10.0
6
8.2
14
8.3
6
7.7
18
8.1
6
8.7
10
9.7
6
Tracking
8.9
31
9.0
7
9.0
23
8.1
6
Transactions
9.3
34
7.8
6
9.0
23
8.1
6
9.0
34
8.3
6
9.1
30
8.3
6
Shipping Insurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Package Tracking
Not enough data
9.1
15
Not enough data
9.3
16
Not enough data
8.9
15
Categories
Categories
Shared Categories
Loop Returns and Parcel Panel are categorized as Returns Management
Unique Categories
Loop Returns has no unique categories
Parcel Panel is categorized as Package Tracking and Shipping Insurance
Reviews
Reviewers' Company Size
Loop Returns
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Parcel Panel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
60.0%
Retail
25.0%
Consumer Goods
5.0%
Consumer Services
3.3%
Sporting Goods
1.7%
Other
5.0%
Apparel & Fashion
22.4%
Retail
17.9%
Consumer Goods
9.0%
Health, Wellness and Fitness
6.0%
Consumer Electronics
6.0%
Other
38.8%
Discussions
Loop Returns has no discussions with answers
Parcel Panel has no discussions with answers
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